Expressoffers Reviews 

1,783
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 221 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, professional, and highly knowledgeable, providing helpful guidance throughout the process. Many people highlight the excellent service, noting its efficiency and the smooth user experience. Reviewers frequently commend the customer service for clear communication, quick responses, and keeping them well-informed from start to finish. However, some people mentioned difficulties with contact, experiencing issues with scheduled calls not happening or challenges in connecting by phone when trying to reach the company.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising their professionalism, knowledge, and... See more

Service

Customers had positive experiences with service, often highlighting the professionalism and helpfulness of... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting helpful, informative,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting professional and... See more

Customer communications

People report ambiguous experiences with contact, with some customers praising clear, informative... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Express Offers have been brilliant from start to finish, from introductions to getting started through to selling. The service we have received from Ryan Dillon has been outstanding, friendly, helpf... See more

Rated 5 out of 5 stars

Express estate agency succeeded where others have failed. When I was being told to drop my house price by another agency I decided to use express estate agency and they got me the full asking price. T... See more

Rated 5 out of 5 stars

The property was only on the market for a week and we have 2 viewings and 2 offers with a bunch more people wanting to view. It was on the market with Lovetts previous to that for 3 months with no com... See more

Rated 5 out of 5 stars

She talked me through everything I need to know or understand about selling my property. She also assured me that their company Express Agent are number one and best in among equal, which gave me a... See more


4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 26% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(1,783)

203 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tracey explained the company’s proposal…

Tracey explained the company’s proposal in depth and answered all the questions we posed. If the sale goes through in the way she explained it, would have no problem in endorsing the company in the future. to friends and family.

20 July 2026
Unprompted review
Expressoffers logo

Reply from Expressoffers

Thank you for your lovely feedback Martin.

We're delighted to hear everything was explained in detail and Stacey answered all of your questions. Providing clear, honest advice and ensuring our customers feel informed and confident is very important to us.

We look forward to supporting you throughout the sale process. Thank you for considering recommending us to your friends and family, we truly appreciate it.

Best Wishes,

Isobel 🏠

Rated 5 out of 5 stars

very efficient Very well explained

15 July 2026
Unprompted review
Expressoffers logo

Reply from Expressoffers

Thank you for your review Michael. We're delighted to hear that you found our service efficient and that everything was explained clearly.

Thank you for taking the time to share your feedback.

Best Wishes,

Alice 🏠

Rated 5 out of 5 stars

Faela was great

Faela was great, professional and put my mind at rest.
Very impressed with the advice given.
Happy to market our property with them.
Thank you.

15 July 2026
Unprompted review
Expressoffers logo

Reply from Expressoffers

Thank you so much for your wonderful feedback Sadie.

We're delighted to hear that Faela was professional, provided reassuring advice and helped put your mind at rest. It's fantastic to know that you felt confident in the guidance provided and are happy to market your property with us.

We'll be sure to pass your kind words on to Faela. Thank you for choosing us, and we look forward to supporting you throughout your property journey.

Best Wishes,

Alice 🏠

Rated 5 out of 5 stars

I was given enough information to…

I was given enough information to consider how I go forward. I just need a couple of days before I make my decision. Thank you for taking the time yo discuss my opinions.

Thank you so much

14 July 2026
Unprompted review
Expressoffers logo

Reply from Expressoffers

Thank you for your lovely feedback Angela.

We're delighted to hear that you found our discussion helpful and that you were provided with the information you needed to consider your options. We understand that making decisions about your property takes time, and we're always happy to offer advice and support to help you make the right choice.

Thank you for taking the time to share your thoughts, and we look forward to speaking with you again when you are ready to move forward.

Best Wishes,

Alice 🏠

Rated 5 out of 5 stars

Jamie is very professional

Jamie is very professional, knowledgeable and pleasant.
She is an excellent Agent.

14 July 2026
Unprompted review
Expressoffers logo

Reply from Expressoffers

Thank you so much for your wonderful feedback Rafik.

We're delighted to hear that Jamie was professional, knowledgeable and pleasant throughout your experience. It's fantastic to know that her expertise and approach made such a positive impression.

We'll be sure to pass your kind words on to Jamie. Thank you for taking the time to share your feedback, and we wish you all the very best.

Alice 🏠

Rated 5 out of 5 stars

Ben was excellent but the company was…

Ben was excellent but the company was unable to offer me a cash offer that was realistic.

13 July 2026
Unprompted review
Expressoffers logo

Reply from Expressoffers

Thank you for your feedback Kathleen. We're pleased to hear that Ben provided you with an excellent service and we would like to wish you all the very best moving forward.

Best Wishes,

Alice 🏠

Rated 5 out of 5 stars

Stacey was professional

Stacey was professional, set a great pace, encouraged interaction and was able to answer my questions.

7 July 2026
Unprompted review
Expressoffers logo

Reply from Expressoffers

Thank you for your feedback Jackie. We're delighted to hear that Stacey made such a positive impression. It's great to know you found her professional, engaging, and able to answer all of your questions.

We'll be sure to pass on your lovely feedback to Stacey, who I'm sure will really appreciate it. Thank you for taking the time to share your experience.

Best Wishes,

Isobel 🏠

Rated 5 out of 5 stars

Good initial first chat

First chat with Express Offers and Amy explained everything very well. No hard sale and came across as very genuine

8 July 2026
Unprompted review
Expressoffers logo

Reply from Expressoffers

Thank you for your feedback. We're delighted to hear that your initial conversation with Amy was such a positive experience.

We'll be sure to pass on your kind words to Amy, and thanks again for taking the time to share your feedback

Best Wishes,

Alice 🏠

Rated 5 out of 5 stars

Abbie was very professional

7 July 2026
Unprompted review
Expressoffers logo

Reply from Expressoffers

Thank you for your review Philip. We're delighted to hear that you found Abbie to be very professional. We'll be sure to pass on your kind feedback to her.

Best Wishes,

Alice 🏠

Rated 5 out of 5 stars

Explained it well and was very pleasant

6 July 2026
Unprompted review
Expressoffers logo

Reply from Expressoffers

Thank you for your review. We're so pleased to hear that you found our team pleasant to deal with and that everything was explained clearly. We believe good communication is key to providing a great experience, so it's wonderful to know this came across.

Thank you for taking the time to share your feedback!

Best Wishes,

Isobel 🏠

Rated 5 out of 5 stars

Professional and knowledgeable consultants

Adam was very good and gave us lots of advice on how we should proceed with the sale of our home.

6 July 2026
Unprompted review
Expressoffers logo

Reply from Expressoffers

Thank you for your review Keith. We're delighted to hear that you found our team professional and knowledgeable. It's great to know that Adam was able to provide you with helpful advice and guidance on the best way to proceed with the sale of your home.

We'll be sure to pass on your kind words to Adam, who will be pleased to know his support made a positive difference.

Best Wishes,

Alice 🏠

Rated 4 out of 5 stars

Daisy was very professional

Daisy was very professional but I mistook you business for the one who was buying and not and estate agents. I will stick local which is not a reflection on daisy.

6 July 2026
Unprompted review
Expressoffers logo

Reply from Expressoffers

Thank you for your feedback Julie. We're really pleased to hear that you found Daisy to be professional, and we'll be sure to pass your kind comments on to her.

We completely understand your decision to use a local estate agent and wish you every success with the sale of your property.

Thank you again for your feedback, and all the best for the future.

Isobel 🏠

Rated 1 out of 5 stars

Awful price offered

Awful price offered, some 40% below market value. Absolute bottom-feeding rogues!

6 July 2026
Unprompted review
Expressoffers logo

Reply from Expressoffers

Thank you for your feedback. We’re sorry to hear that you were disappointed with your experience.

We’re unable to verify you as a customer from the details provided, so we cannot comment on the specifics of your review. However, we always aim to provide a professional and transparent service, and we appreciate that not every offer will meet a seller’s expectations.

We wish you all the best with your property sale.

Alice 🏠

Rated 5 out of 5 stars

very informative and friendly.

very informative and friendly.

6 July 2026
Unprompted review
Expressoffers logo

Reply from Expressoffers

Thank you for your feedback Stephen. We're so pleased to hear that you found our team informative and friendly. Providing clear advice and excellent customer service is something we pride ourselves on, so it's wonderful to know you had a positive experience.

Best Wishes,

Alice 🏠

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