EuropeSnus Reviews 

12,474
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 3,604 reviews, reviewers had a great experience with this company. Customers frequently mention that the product selection is huge and prices are very reasonable. People often describe the shipping as extremely fast and reliable when things go according to plan. Consumers also love the helpful support team and the fun little surprise gifts included in their packages. However, some people mentioned issues with delivery delays and missing packages. A few consumers also experienced prolonged wait times and unhelpful responses when trying to resolve their problems. Shoppers occasionally noted that tracking updates could be confusing and sometimes shipments took much longer than expected to arrive at their destinations.

What people talk about most

Delivery service

Users describe ambiguous interactions with delivery service, reflecting a wide split in consumer experiences.... See more

Product

People report positive experiences with product, highlighting the high quality and great range available.... See more

Order

Customers had ambiguous experiences with order processes, reflecting a strong split in satisfaction levels.... See more

Price

Clients share positive opinions on price, highlighting that the costs are reasonable, cheap, and very... See more

Customer service

Reviewers highlight positive aspects of customer service, describing support teams as fast, charming, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good snus, fast-ish delivery, nice gifts. I do wish however they would send postnord the correct address, 3 times I ordered. Last time i triple checked before placing the order, but the tracking addre... See more

Company replied

Rated 4 out of 5 stars

Europesnus was really good, really good communication but DHL delivery was terrible. We were waiting our package almost 1,5 week. we order 6.august, they send directly but delivery was so bad

Company replied

Rated 5 out of 5 stars

Products wise, everything is great as per usual, but delivery options need improvements - I always go with Latvia post, but forgot to check it, had the delivery take 2 days longer than usual with DHL.... See more

Company replied

Rated 5 out of 5 stars

eveyrthing is just working good. deliveries always arrive after few days on my doorstep and i can be happy to feed my hunger ;). discounts often are amazing adding option to get some pieces for 1e its... See more

Company replied


Company details

  1. Tobacco Supplier

Written by the company

EuropeSnus.com is a leading destination for nicotine pouches and vapes, known for its wide selection, excellent customer service, and fast, reliable delivery across Europe. Our commitment to quality and customer satisfaction drives everything we do. At EuropeSnus.com, we understand that our customers are the foundation of our success—without their continued support, we wouldn’t be where we are today. Our stellar Trustpilot reviews reflect the satisfaction and loyalty of our customers, not just on EuropeSnus.com but across all the brands under our umbrella. This includes our popular Finnish site, Suominikotiinipussit.fi, and Atlanticpouches, which together form a trusted network for nicotine pouch and vape enthusiasts Worldwide. Each review you find on these platforms represents real experiences from customers who rely on us for quality products, smooth ordering processes, and timely shipping. Whether you’re browsing EuropeSnus, exploring Suomi Nikotiinipussit, or shopping at Atlanticpouches, you can trust the feedback you see. All customer testimonials are shared across our brands, giving you a clear, consistent picture of our service and commitment to excellence. At EuropeSnus.com, we’re proud to offer not only premium products but also the confidence that comes with proven customer satisfaction.


Contact info

Promotion box for EuropeSnus

Try a can for €0.99

Pick a single can from our €0.99 selection and find your flavour.

4.2

Great

TrustScore 4 out of 5

12K reviews

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4.2

All reviews

(12,474)

4,484 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The pruducts and price are REALLY good

The pruducts and price are REALLY good, shipping could be better but if something goes wrong or takes too long after contacting support they gave me points and some extra cans for free so customer support is top tier

29 June 2026
Unprompted review
EuropeSnus logo

Reply from EuropeSnus

Hi,

Thank you for your honest and detailed review! We’re really happy to hear that you’re satisfied with our products, prices, and customer support. We’re sorry that the shipping experience hasn’t always been as smooth as expected, but we’re glad our support team was able to make things right and provide you with some extra points and products.

Your kind words about our customer support mean a lot to us, and we truly appreciate your continued support!

Best Regards, Europesnus

Rated 5 out of 5 stars

Just awesome

Everything arrived in time and the products are great. It was the 2nd order I placed and with both I was super satisfied. Will order again!

3 September 2026
EuropeSnus logo

Reply from EuropeSnus

Hi,

Thank you for your great review! We’re delighted to hear that both of your orders arrived on time and that you’ve been so satisfied with our products. We truly appreciate your continued support and look forward to serving you again!

Best Regards, Europesnus

Rated 4 out of 5 stars

Got it back

Got the wrong package, asked for support, they helped me out, got the right package, used the pouches, happiness came back.

3 September 2026
Unprompted review
EuropeSnus logo

Reply from EuropeSnus

Hi,

Thank you for sharing your experience with us! We’re glad we could quickly resolve the issue with your package and get the correct order to you. It’s great to hear that you’re now enjoying the pouches and that happiness is back!

Best Regards, Europesnus

Rated 5 out of 5 stars

They don't disappoint

I've been ordering nicotine pouches from them for a year and I must say that every time they delivered with excellence and never let me down. The flavors don't disappoint and the shipping is fast even by international shipping standards. Bubblegum flavored pouches are my favorite, so I ordered 30 packs and they even decided to add a little pack of gummy worms and a splash of love as a gift. Definitely recommend for anyone wondering if it's worth it and hopefully I'll be buying more for years to come.

3 September 2026
Unprompted review
EuropeSnus logo

Reply from EuropeSnus

Hi,

Thank you so much for your wonderful review and for being a loyal customer for the past year! We’re thrilled to hear that you’ve consistently been happy with our products, flavors, and fast international shipping.

We’re especially glad you enjoyed the bubblegum pouches and the little gift. Your kind words and recommendation truly mean a lot to us, and we look forward to serving you for many more years!

Best Regards, Europesnus

Rated 5 out of 5 stars

Fast and reliable shipping support is…

Fast and reliable shipping support is fast and helpful

2 September 2026
Unprompted review
EuropeSnus logo

Reply from EuropeSnus

Hi,

Thank you for your kind review! We’re happy to hear that you found our shipping fast and reliable, and that our support team was quick and helpful. We truly appreciate your feedback and support!

Best Regards, Europesnus

Rated 4 out of 5 stars

Expensive shipping, but good quality

The shipping is mid but products are great

10 July 2026
EuropeSnus logo

Reply from EuropeSnus

Hi,

Thank you for your honest feedback! We’re glad to hear that you’re happy with the quality of our products. We’re sorry to hear that the shipping experience was only average, and we’ll continue working to improve it.

Best Regards, Europesnus

Rated 5 out of 5 stars

Fast shipping great quality and thanks…

Fast shipping great quality and thanks for free candy and a condom 😂

2 September 2026
Unprompted review
EuropeSnus logo

Reply from EuropeSnus

Hi,

Thank you so much for your great review! We’re happy to hear that you enjoyed the fast shipping and product quality. And we’re glad the little extras gave you a laugh Thanks for your support!

Best Regards, Europesnus

Rated 4 out of 5 stars

It so good like nice deals and 5 eur…

It so good like nice deals and 5 eur for delivery its so cheap

11 June 2026
Unprompted review
EuropeSnus logo

Reply from EuropeSnus

Hi,

Thank you so much for your positive feedback! We’re happy to hear that you’re enjoying our deals and are satisfied with our affordable delivery options. We truly appreciate your support!

Best Regards, Europesnus

Rated 5 out of 5 stars

Best shop i witnessed ever

Europesnus’s customer service is the best i have ever experienced, they will help you solve any problem you have, they have a very wide range of products and shipping has never given me a problem, they also have crazy discounts, you need to try it!

1 September 2026
Unprompted review
EuropeSnus logo

Reply from EuropeSnus

Hi,

Thank you so much for your amazing feedback! We’re truly happy to hear that you’ve had such a positive experience with our customer service, product selection, shipping, and offers. It means a lot to us to know that our team has been able to help whenever needed. We really appreciate your trust and recommendation!

Best Regards, Europesnus

Rated 5 out of 5 stars

Always a good experience

Always a good experience, one of the best placed to purchase

2 August 2026
EuropeSnus logo

Reply from EuropeSnus

Hi,

Thank you so much for your kind words! We’re delighted to hear that you always have a good experience with us and consider us one of the best places to purchase from. Your support means a lot to us!

Best Regards, Europesnus

Rated 5 out of 5 stars

Very good site

31 August 2026
Unprompted review
EuropeSnus logo

Reply from EuropeSnus

Hi,

Thank you for your positive feedback! We’re happy to hear that you had a good experience with our website and service. We truly appreciate your support and look forward to serving you again.

Best Regards, Europesnus

Rated 5 out of 5 stars

Excellent service

31 August 2026
EuropeSnus logo

Reply from EuropeSnus

Hi,

Thank you for your kind feedback! We’re very happy to hear that you were satisfied with our service. We truly appreciate your support and look forward to serving you again.

Best Regards, Europesnus

Rated 5 out of 5 stars
EuropeSnus logo

Reply from EuropeSnus

Hi,

Thank you for your positive feedback! We’re glad to hear that everything went well and that you were happy with the fast delivery. We truly appreciate your support and look forward to serving you again.

Best Regards, Europesnus

Rated 3 out of 5 stars

poor quality packaging

poor quality packaging. all contents are visible from the outside and could even fall out during delivery.

21 August 2026
Unprompted review
EuropeSnus logo

Reply from EuropeSnus

Hi,

Thank you for your feedback. We’re sorry to hear that the packaging did not meet your expectations. We understand your concerns regarding the contents being visible and the possibility of items falling out during delivery. We take this seriously and will look into improving our packaging to ensure that orders are better protected and more securely packed.

We appreciate you bringing this to our attention.

Best Regards, Europesnus

Rated 4 out of 5 stars

The products are perfect

The products are perfect and yummy. Customer service is very good and they really fair people.

31 August 2026
Unprompted review
EuropeSnus logo

Reply from EuropeSnus

Hi,

Thank you for your honest feedback. We’re very happy to hear that you enjoy our products and find them yummy. We’re sorry, however, for the issues you’ve experienced with our website and discounts.

We understand how frustrating it can be when discounts are not displayed correctly, and we also appreciate your feedback regarding the product prices and delivery costs. We’re continuously working to improve our website and services, and your comments are valuable to us.

Thank you again for your feedback and for choosing us.

Best Regards, Europesnus

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