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Elliott Jarvis Cars Reviews 

359
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and welcoming staff, noting how helpful and professional the team is during visits and test drives. Consumers also appreciate the smooth and stress-free purchasing process, highlighting that staff members answer all questions patiently without any sales pressure. Reviewers often highlight the high quality of the vehicles, which arrive clean, fully serviced, and ready to drive. People frequently mention thoughtful touches like fresh MOTs and special gifts that make buying a car a truly memorable occasion. Buyers consistently recommend this reliable dealership to others seeking trustworthy service and excellent customer care.

What people talk about most

Staff

People report positive experiences with staff, highlighting a friendly, professional, and completely... See more

Service

Customers consistently note positive experiences with service, highlighting a friendly and stress-free... See more

Product

Reviewers highlight positive aspects of product quality, describing vehicles as pristine, spotlessly clean,... See more

Customer service

Reviewers express high satisfaction and delight with customer service, noting that staff are exceptionally... See more

User experience

Customers had positive experiences with user experience, reporting a smooth and stress-free process from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very genuine business with personal service from Steve and Matt. My wife is very happy with her Mini Countryman and we will certainly be recommending Elliot Jarvis to friends and family. Even when we... See more

Company replied

Rated 5 out of 5 stars

I bought a blue Vauxhall zafira about 3 weeks ago I wanted to have sometime to drive the car around before leaving a review. I can honestly say that it was a 5 star experience from start to finish f... See more

Company replied

Rated 5 out of 5 stars

Just bought my first Abarth 595 Competizione from Elliott Jarvis Cars and honestly couldn’t be happier with the experience. From the first test drive they were so friendly which made me feel so at ea... See more

Company replied

Rated 5 out of 5 stars

I was lucky enough to purchase a car from these guys yesterday. Steve was totally amazing, from the the day I looked and test drove my Honda to the day of purchase. Steve could not do enough to help m... See more

Company replied


Company details

  1. Used Car Dealer
  2. Car Dealer
  3. Hyundai Dealer
  4. MINI dealer
  5. Motor Vehicle Dealer
  6. Volkswagen Dealer

About Elliott Jarvis Cars

Written by the company

Here at Elliott Jarvis Cars we want to provide you with a quality service that you can trust when purchasing your used car. With 45 years experience in the motor trade, we will put you at the heart of the process when buying your car, so that you can have complete confidence in your purchase with us. We are a family run business and understand the importance of having a car you can rely on and all our cars come with a multi-point check, 12 months MOT, 12 months AA Roadside assistance and a 12 month warranty as standard. WE WANT TO HELP YOU BUY THE CAR YOU WANT, NOT SELL YOU THE CAR YOU DON’T!!! FREE CREDIT CHECK SEE OUR STOCK

12 Month Warranty on all of our cars!

Complete Peace of Mind Package

Complete Peace of Mind Package
All of our Cars come with: 12 Months Warranty Premium Parts & Labour, 12 Months AA Breakdown Cover, Fresh Clean MOT, and a New Service

Contact info

4.9

Excellent

TrustScore 5 out of 5

359 reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(359)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great reliable and friendly company

Great reliable and friendly company. Our second car purchased with you. Will definitely recommend to others

17 September 2025
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Reply from Elliott Jarvis Cars

We love it when our customers come back to us and we appreciate the loyalty and the great review.
Matt & Steve

Rated 5 out of 5 stars

They are lovely genuine people talked…

They are lovely genuine people talked through the process simply each step made easy

15 September 2025
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Reply from Elliott Jarvis Cars

Thank you for the brilliant review and enjoy your car.
Matt & Steve

Rated 5 out of 5 stars

Steve was very helpful in understanding…

Steve was very helpful in understanding are vehicle needs. His attention to detail is what sets him apart from other garages.
Would highly recommend 👍👍

13 September 2025
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Reply from Elliott Jarvis Cars

Thanks for the great review and enjoy the car.
Matt & Steve

Rated 5 out of 5 stars

Great customer service

I recently bought an Audi A3 from Elliott Jarvis Cars Ltd, and I couldn’t be happier with the entire experience. From the moment I walked in, the customer service was absolutely exceptional - nothing was too much trouble and Matt and Steve were friendly, genuine and completely pressure-free.
The car itself was in excellent condition, exactly as described, and clearly well cared for. It came with a clean 12 months MOT, 12 months warranty and AA cover. They even made up new private plates for me which was a bonus. There was a small issue before collection, but that was dealt with to ensure there were no advisories on the MOT. That level of care really stood out.
What made the experience even more impressive was the attention to detail - the car was waiting with a big, red bow on collection day and a bottle of bubbly to celebrate with. A small gesture, but it showed how much they value their customers.
Genuinely honest guys running a proper, decent business. No pushy sales tactics, just helpful advice and top-notch service. I’d highly recommend Elliott Jarvis Cars Ltd to anyone looking for a quality used car and a smooth stress-free buying experience.

18 September 2025
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Reply from Elliott Jarvis Cars

Thank you for the fantastic review and we hope you enjoy your lovely new car.
Thanks
Matt & Steve

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. The team were friendly, honest, and made the whole process easy. We’re really happy with our new car and would definitely recommend this garage. thank you so much, Colin & Sharon Long

11 September 2025
Unprompted review
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Reply from Elliott Jarvis Cars

Thank you both for the great review and it was an absolute pleasure to have looked after you.
Matt & Steve

Rated 5 out of 5 stars

Excellent service from Elliott and…

Excellent service from Elliott and Jarvis cars
We bought our car there recently had a couple of problems, there customer service as been great they sorted the problems out for us
Would highly recommend

2 August 2025
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Reply from Elliott Jarvis Cars

Thank you for your kind review Karen and glad we got those couple of niggles sorted for you. Steve & Matt

Rated 5 out of 5 stars

Excellent service

Excellent service. Car was as described and Matt was extremely helpful - even meeting us out of hours as we had a distance to travel. Matt took care of everything including all the paperwork and even taxed car on collection. Superb service. Would be happy to recommend anyone to use Elliott Jarvis Cars - honest and effecient.

30 July 2025
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Reply from Elliott Jarvis Cars

Thank you for your review Robin, we really appreciate your feedback and hope you are enjoying your car. Steve & Matt

Rated 5 out of 5 stars

Excellent service

Very easy to deal with, friendly and not pushy.
Love the little extra touches. Highly recommend.

2 August 2025
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Reply from Elliott Jarvis Cars

Thank you for the lovely review and enjoy your new car.
Matt & Steve

Rated 5 out of 5 stars

Customer

I've always found buying a second hand car is nerve racking, a big part of that for me is trusting the sellers. Matt and Steve made me feel comfortable buying through them. They were both professional and friendly, and made sure everything went smoothly. Though the main reason I was confident to buy was because they clearly were confident in the car they were selling, and didn't try to hide anything.

The day after buying the car I noticed that the Aircon wasn't blowing cold and probably needed re-gassing I phoned up to check that they hadn't done it recently, and was told to book it into the garage they use and they would cover it. To me this goes above and beyond what I expected.

I would highly recommend them to anyone looking to buy a worry free car.

4 August 2025
Unprompted review
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Reply from Elliott Jarvis Cars

Thank you for your review Adam, we really appreciate your feedback, glad we could help out with your air con. Many thanks Matt & Steve

Rated 5 out of 5 stars

Outstanding Service and a Great Experience!

I recently bought a secondhand car from Elliot Jarvis Cars and couldn’t be more impressed. From the moment I walked in, Matt and Steve were incredibly friendly, welcoming, and easy to talk to – no pressure, just honest advice and genuine customer care.

The level of service they gave me and my parents-in-law (who were helping me find the right car) throughout was excellent. They made the whole process smooth and stress-free, handling everything efficiently and clearly explaining each step along the way.

Matt and Steve clearly take pride in both the cars they sell and the experience they offer. I wouldn’t hesitate to recommend them to anyone looking for a reliable used car and a great buying experience.

9 July 2025
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Reply from Elliott Jarvis Cars

Thank you for this great review and it was a pleasure to look after you.
Matt & Steve

Rated 5 out of 5 stars

Will definitely recommend!!!

Excellent friendly service from start to finish. The show room is easy to find and visit. The guys are helpful, professional and I would highly recommend buying a car from them. Felt looked after , like they genuinely really wanted to give the best service they could!

14 July 2025
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Reply from Elliott Jarvis Cars

Thank you for the brilliant review and we hope you enjoy your car.
Matt & Steve

Rated 5 out of 5 stars

Couldn't have been more helpful

Couldn't have been more helpful, open and honest. Not often people go to such lengths to ensure people get what they need.

5 July 2025
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Reply from Elliott Jarvis Cars

Thank you for the brilliant review and we strive to be different and put our customers first.
Matt & Steve

Rated 5 out of 5 stars

Bought my first car from these guys

Bought my first car from these guys! What a really lovely experience sometimes it can be quite difficult getting a car specially when you have no clue about cars. They made the experience amazing, no pressure whatsoever.
Thank you so much!

27 June 2025
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Reply from Elliott Jarvis Cars

Thank you for the amazing review and we hope you enjoy your car.
Matt & Steve

Rated 5 out of 5 stars

Honestly the best experience I’ve had…

Honestly the best experience I’ve had buying a car made so easy and so helpful
To getting into a new car absolutely brilliant

30 June 2025
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Reply from Elliott Jarvis Cars

Thanks for the amazing review and enjoy your fantastic car.
Matt & Steve

Rated 5 out of 5 stars

Exceptionally Great Customer Service!

Exceptionally Great Customer Service!
I was truly impressed by the level of professionalism and care from Elliott Jarvis. They are extremely well-organised, informative, and clearly prioritise their customers. From start to finish, the communication was clear and timely, and every step felt smooth and stress-free. It’s refreshing to deal with a company that genuinely values customer satisfaction.

9 July 2025
Unprompted review
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Reply from Elliott Jarvis Cars

Thank you for the great feedback.
Matt & Steve

Rated 5 out of 5 stars

Happy customer.

Bought a reasonably priced 14 year old car for my mother in law from these guys 2 years ago. I am pleased to say the car has just passed its MOT first time for the second year running. 2years problem free motoring for the price paid has been exceptional. I wouldn't hesitate to buy another car from these guys should the need arise. We'll done Matt and Steve.

23 June 2025
Unprompted review
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Reply from Elliott Jarvis Cars

Thank you for the great review and we are glad that the car is still looking after you and hope we can help in the future.
Matt & Steve

Rated 5 out of 5 stars

Brilliant and professional experience

Brilliant professional service from the initial contact to collection of car and after care.
I had slight issue with the tow bar electrics and Steve at Elliot Jarvis Cars could not do enough to get the problem sorted.
I will happily use Elliot Jarvis Cars again and will absolutely recommend them to anyone looking for a new car

13 June 2025
Unprompted review
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Reply from Elliott Jarvis Cars

Thanks Rob this means a lot and we appreciate your understanding that things can happen but we are always here to help.
Matt & Steve

Rated 5 out of 5 stars

Fantastic Customer Service.

Many thanks to to Matt and Steve for a fantastic experience in buying our latest car, from the first visit I felt they really cared about their customers and the advice and guidance was faultless, I have bought many cars over the years, and therefore I am fairly used to the expected “sales pitch” but was pleasantly surprised with their honest and open communication with no pressure, as a result this was truly a 1st class experience, their service throughout the transaction was amazing, I was completely updated and relaxed which was such a positive experience for me, honestly if you are in the market for a quality used car, have no reservations, you too will receive a warm welcome from these knowledgeable and professional guys!
I am one very satisfied customer!

11 June 2025
Unprompted review
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Reply from Elliott Jarvis Cars

Thank you so much for your kind review Gary, we really appreciate your feedback. Steve & Matt

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