Phoned company regarding ordering the wall mounted electric fire . The young lady who answered was extremely helpful and wentbb vi out of her way to make sure the order online went thru successful an... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Endeavour Fires – Quality Electric Fires from Yorkshire We are a Yorkshire-based specialist in premium electric fires and fireplaces, offering exceptional customer service and great value. With over 40 years of combined industry experience, our team works closely with trusted manufacturers to deliver stylish, reliable, and high-quality products. Our collection includes contemporary, modern, and traditional designs – from easy-fit wall-mounted fires to sleek inset and built-in media wall options. Many models feature adjustable mood lighting with 13 colours and 5 brightness levels, creating the perfect ambience for any space. We pride ourselves on excellent after-sales support, fast access to spare parts, and a reputation built on thousands of positive reviews.
Written by the company
Bakers Court, Hopper Hill Road, YO11 3YS, Scarborough, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The website and virtual tour was both informative and gave you a clear idear how the fires looked working.
We went to the showroom and all the members of staff were polite, friendly, helpful and professional .
We purchased the Runswick fire. We are extremely pleased with it in every way.
We will definitely buy again from this company.
Highly recommend.
Took longer to arrive than advertised by two days but was perfect when opened
The actual electric fire seems good quality but... the original advertisement quoted 'next day delivery'. The actual delivery time was - ordered on the 6th June and delivered on July 14th. They also sent a chrome finish when I ordered a brass finish?
On the positive side, they did give me a £10 off (hopefully) the spacer that I had to order as the fire didn't fit the surround perfectly.
Reply from Endeavour Fires
The service was excellent especialy the driver,the fire is still in the box as im waiting on work been done.
Reply from Endeavour Fires
Ordering easy, delivery on time, fire as advertised. Only issue was the fire box did not line up with predrilled holes.
Reply from Endeavour Fires
Easy shopping experience. Super fast delivery and happy with the product. Thank you!
Reply from Endeavour Fires
Looks as good as photo easy to assemble arrived next day as stated no complaints
Reply from Endeavour Fires
Item arrived quicker than expected. Looks amazing and was fairly ok to build on my own as an older woman. The only difficulty was attachinG the back panel to the mantel as the screws are small and fiddly and there’s no preset marking on the Mattel which would have helped. Other than that it’s a lovely piece.
Reply from Endeavour Fires
Phoned company regarding ordering the wall mounted electric fire . The young lady who answered was extremely helpful and wentbb vi out of her way to make sure the order online went thru successful and smoothly which it certainly did . The delivery company had an issue meaning delivery was delayed by a couple of days . When fire arrived all was good easy installation and works great
Reply from Endeavour Fires
A good range of Fires, at a very good price. We Found a wall mounted fire at a very reasonable price, spoke to a person at endever fires and lady explained the ordering process. Ordered fire on line, which was very easy, on the Tuesday morning and the fire was delivered to us on the Wednesday morning, excellent delivery service. My wife and I put the fire together Which was very well packaged, and mounted it onto the wall in a couple of hours, it was quite easy to do. Fire is excellent with different flame colours to choose from. Great service from Endeavour Fires and can recommend this company.
Reply from Endeavour Fires
Always use Endeavour Fires, best around for the money no doubt. No issues, easy to fit and customers always love em.
Reply from Endeavour Fires
Very knowledgeable and help staff in their showroom.
Reply from Endeavour Fires
The first we have is great just what we wanted but my reason for the feedback is the excellent after sales service.
We all know nothing is guaranteed even new but what makes a good seller is how do they deal with a fault.
I have to say they dealt with the fault with no hesitation and replaced within 24 hrs that makes a good impression so a big thank you
Reply from Endeavour Fires
Great looking fire at very reasonable price..not sure how warm it is yet as it's been to warm to put on . But it looks great!
Reply from Endeavour Fires
Beautiful unit had help to assemble was done within the hour very pleased with my purchase
Reply from Endeavour Fires
Reply from Endeavour Fires
Good honest communication from the company and the item arrived well packaged and on time. Item itself really surprised me- it’s so well made and so reasonably priced. I’m recommending to anyone who will listen!
Reply from Endeavour Fires
Reply from Endeavour Fires
Ordering was simple,item arrived next day,fairly priced. Excellent service would definitely recommend
Reply from Endeavour Fires
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.