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Endeavour Fires Reviews 

1,910
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 319 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting their durability, attractive features, and ease of installation. Many people also highlight the efficient ordering process and the exceptionally fast delivery service, with items often arriving next day and well-packaged. The overall service is consistently described as professional and helpful, with issues being resolved quickly and effectively. However, some customers experienced delays with delivery, with items taking longer than expected to arrive or not being delivered as scheduled. A few other people also noted that products occasionally arrived with minor damage, such as shattered glass or marks.

What people talk about most

Product

Users describe positive interactions with the product, often praising its appearance, ease of assembly, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Service

Clients share positive opinions on service, with many reviewers describing their experiences as great,... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers expressing satisfaction... See more

Order

Reviewers highlight positive aspects of order, with many finding the online ordering process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Phoned company regarding ordering the wall mounted electric fire . The young lady who answered was extremely helpful and wentbb vi out of her way to make sure the order online went thru successful an... See more

Company replied

Rated 5 out of 5 stars

I needed a replacement remote control for our 8-year old Endeavour fire. Several were on offer on ebay for close to £50. Fortunately I discovered that the same handsets were also sold by Endeavour Fir... See more

Company replied

Rated 5 out of 5 stars

Fantastic. Puchased my fire from Endeavour a number of years ago, still works perfectly but remote control stopped working. Looked online and prices for replacement were quite high up to £40 I then... See more

Company replied

Rated 5 out of 5 stars

A good range of Fires, at a very good price. We Found a wall mounted fire at a very reasonable price, spoke to a person at endever fires and lady explained the ordering process. Ordered fire on line,... See more

Company replied



Company details

  1. Fireplace Store
  2. Appliance Store
  3. Furniture Store

Written by the company

Endeavour Fires – Quality Electric Fires from Yorkshire We are a Yorkshire-based specialist in premium electric fires and fireplaces, offering exceptional customer service and great value. With over 40 years of combined industry experience, our team works closely with trusted manufacturers to deliver stylish, reliable, and high-quality products. Our collection includes contemporary, modern, and traditional designs – from easy-fit wall-mounted fires to sleek inset and built-in media wall options. Many models feature adjustable mood lighting with 13 colours and 5 brightness levels, creating the perfect ambience for any space. We pride ourselves on excellent after-sales support, fast access to spare parts, and a reputation built on thousands of positive reviews.

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(1,910)

314 reviews in the last 12 months

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Rated 5 out of 5 stars

Fire

The website and virtual tour was both informative and gave you a clear idear how the fires looked working.
We went to the showroom and all the members of staff were polite, friendly, helpful and professional .
We purchased the Runswick fire. We are extremely pleased with it in every way.
We will definitely buy again from this company.
Highly recommend.

15 July 2026
Rated 2 out of 5 stars

The actual electric fire seems good…

The actual electric fire seems good quality but... the original advertisement quoted 'next day delivery'. The actual delivery time was - ordered on the 6th June and delivered on July 14th. They also sent a chrome finish when I ordered a brass finish?
On the positive side, they did give me a £10 off (hopefully) the spacer that I had to order as the fire didn't fit the surround perfectly.

14 July 2026
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Reply from Endeavour Fires

Thank you for your review, we do apologise for the error of your order

Rated 4 out of 5 stars

Ordering easy

Ordering easy, delivery on time, fire as advertised. Only issue was the fire box did not line up with predrilled holes.

4 July 2026
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Reply from Endeavour Fires

Thank you for your review, have you spoken with out customer service team regarding your issue

Rated 5 out of 5 stars

Item arrived quicker than expected!

Item arrived quicker than expected. Looks amazing and was fairly ok to build on my own as an older woman. The only difficulty was attachinG the back panel to the mantel as the screws are small and fiddly and there’s no preset marking on the Mattel which would have helped. Other than that it’s a lovely piece.

12 June 2026
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Reply from Endeavour Fires

Thank you for your lovely review and I will pass on your comments to our team.

Rated 5 out of 5 stars

Phoned company regarding ordering the…

Phoned company regarding ordering the wall mounted electric fire . The young lady who answered was extremely helpful and wentbb vi out of her way to make sure the order online went thru successful and smoothly which it certainly did . The delivery company had an issue meaning delivery was delayed by a couple of days . When fire arrived all was good easy installation and works great

22 June 2026
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Reply from Endeavour Fires

Thank you for your lovely review and apologies for the delivery been delayed.

Rated 5 out of 5 stars

A good range of Fires

A good range of Fires, at a very good price. We Found a wall mounted fire at a very reasonable price, spoke to a person at endever fires and lady explained the ordering process. Ordered fire on line, which was very easy, on the Tuesday morning and the fire was delivered to us on the Wednesday morning, excellent delivery service. My wife and I put the fire together Which was very well packaged, and mounted it onto the wall in a couple of hours, it was quite easy to do. Fire is excellent with different flame colours to choose from. Great service from Endeavour Fires and can recommend this company.

16 June 2026
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Reply from Endeavour Fires

Thank you for your lovely review and we hope you enjoy the fire in the winter months

Rated 5 out of 5 stars

Always use Endeavour Fires

Always use Endeavour Fires, best around for the money no doubt. No issues, easy to fit and customers always love em.

15 June 2026
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Reply from Endeavour Fires

Thank you for your lovely review and so happy you love our fires

Rated 5 out of 5 stars

The first we have is great just what we…

The first we have is great just what we wanted but my reason for the feedback is the excellent after sales service.
We all know nothing is guaranteed even new but what makes a good seller is how do they deal with a fault.
I have to say they dealt with the fault with no hesitation and replaced within 24 hrs that makes a good impression so a big thank you

28 May 2026
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Reply from Endeavour Fires

Thank you for your lovely review, it is very much appreciated.

Rated 5 out of 5 stars

Very nice looking fire

Great looking fire at very reasonable price..not sure how warm it is yet as it's been to warm to put on . But it looks great!

22 May 2026
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Reply from Endeavour Fires

Thank you for your review

Rated 5 out of 5 stars

Great Shopping

Ease of Browsing on website ordering and fast delivery

30 May 2026
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Reply from Endeavour Fires

Thank you for your review

Rated 5 out of 5 stars

Good honest communication from the…

Good honest communication from the company and the item arrived well packaged and on time. Item itself really surprised me- it’s so well made and so reasonably priced. I’m recommending to anyone who will listen!

17 May 2026
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Reply from Endeavour Fires

Thank you for your lovely review

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