Just booked my Seychelles trip through Entravel and was genuinely impressed. The price was noticeably better than other platforms — same resort, same dates, much cheaper. What really stood out wa... See more
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See what reviewers are saying
“I was initially skeptical about using this third party to book hotel rooms, as I wasn’t familiar with them. But I’m so glad I took the chance. Adebola Adeleye went above and beyond to help me secure... See more
Got a wonderful hotel at a very good price but alas had to cancel due to an accident. I emailed to explain the situation. They called me from Denmark to reassure me not to worry they were working o... See more
Everyone around the city is talking about Leisure time spendings, Am conc sure they haven't heard about how great Entravel sounds with your crypto currencies at bay as means of payment 👌
Company details
Written by the company
Luxury hotel booking with up to 60% discount. The catch? Entravel is a closed members club. You can only become a member if you are invited. 1m+ hotels at deeply discounted prices.
Contact info
Poststrasse 14, 6300, Zug, Switzerland
- +4536987765
- trustpilot@entravel.com
- entravel.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Great service
Great service , prompt assistance , easy communication and availability and always there for you to find best solutions and options.
Team worked great on helping with…
Team worked great on helping with re-arranging stay even though it was not refundable policy
Very Professional and Helpful
Very prompt, professional! Courteous and respectful!
Scam
Scam. Absolutely disgusting scam.
I have booked a hotel in Dubai via ether.fi travel (which is operated by Entravel).
The booking ended up with me being charged the full amount and receiving "Booking delay" email, which basically told me I don't have a booking and I have to wait.
Nice, right?
After an hour I received a message that asked me to pay extra 233.87 USD or the booking is cancelled. Under the pretenses of "partners" or whatever else.
I told them I'm not paying anything else, and they immediately cancelled. Their support is useless and their employees are rude and they don't even care. I am still not sure where my money (more than 1000 USD) is and what happened with that.
What kind of scam is this?
You offer a price. You charge people immediately. You don't honor the listed price and try to scam them out of additional money (more than 20% in this case).
They also refused to offer any compensation or any recourse for this - I am still not sure I even received a refund.
This is a repulsive and illegitimate operation, based on this experience, and I urge everyone to reconsider.
They can not be trusted and should be shut down.
Do not use this Company
Do not use this Company - I cancelled my order within one hour of booking (had a scheduling conflict) and they charged me a cancellation fee. Totally unacceptable. I wrote them and asked them to reconsider and they said it was a credit card transaction fee. Totally rubbish - when you cancel an order within one hour, the credit card company doesn't charge you anything. I would not recommend them!
Refund and Service
Really, they are providing a good service. I was in difficulty situation to cancel my hotel booking. Wirex and Entravel understood my concerns and acted immediately through email and got me the refund. Really, happy with their service.
Got a wonderful hotel at a very good…
Got a wonderful hotel at a very good price but alas had to cancel due to an accident. I emailed to explain the situation. They called me from Denmark to reassure me not to worry they were working on getting me a refund .
Lovely people and can’t wait to use them again when I’m back on my feet .
Amazing priced hotels try them .
Great service
Service was great, support was super helpful when needed, highly recommend.
Unexpected A+ process
“I was initially skeptical about using this third party to book hotel rooms, as I wasn’t familiar with them. But I’m so glad I took the chance. Adebola Adeleye went above and beyond to help me secure amazing prices on highly sought after rooms. He called me multiple times, sent detailed emails, and didn’t stop until my hotel confirmation was completely secure. What really impressed me was that he even provided me with the hotel’s contact name and internal booking number so I could follow up directly if needed. Adebola’s professionalism and dedication to customer service completely won me over. Highly recommended!”
By far the best travel platform WORLDWIDE
By far the best travel platform in the WORLD! I'm a Genuis Level 3 at booking and highest tier at Hotels.
I've never experienced anything like Entravel - the service is outstanding. As if you had your own concierge - the customer help desk is responsive 24/7 on WhatsApp and Telegram. The prices are MUCH cheaper than any other platform!
And I've now onboarded 10+ friends to the platform who has been using it consistently for 1+ years. Everyone is so happy with it.
Last, but not least. What really stands out here - in times of challenges (such as the recent Iran/US/Israel war), Entravel refunded even non-refundable bookings. Not in a matter of weeks, or days. But in a matter of hours. Literally had refunds processed in 20 minutes from putting in the request.
OUTSTANDING!
very fast response to my issue
Our issue was resolved even though the mistake was on our side.
The customer service team handled our concerns with great care and attention to detail. They took the time to understand the issue and responded in a professional and efficient manner. Communication was clear and timely, and all questions were answered promptly.
The payments were processed without delays, which gave us confidence in the reliability of the service. The entire process was transparent and easy to follow through the app. The interface is convenient and the overall experience was smooth.
Based on this positive experience, we will continue using the app and will gladly recommend it to our family and friends.
Very good Service
Quick responses, fast processing, helpful, friendly, good service, very accommodating
Entravel Customer Service goes the extra mile
Entravel were extremely flexible, responsive and went the extra mile to ensure your travel was as smooth as possible.
Excellent all around
Excellent all around. I needed help with a correction to my reservation (my booking mistake) and the team was able to sort it out for me. Though the entire process, they were super communicative and polite.
You are the best service
I would like to share my absolutely sincere review of Trustee Travel. I travel a lot and have used many different travel agencies, but I have never experienced this level of service anywhere.By mistake, I entered the wrong travel dates and booked a non-refundable rate. I understood perfectly well that it would be almost impossible to change anything, but I still decided to try and wrote to the Trustee travel support team. I honestly expected a standard reply: “You confirmed a non-refundable, non-changeable rate. Unfortunately, there is nothing we can do.”
But the way the Trusteetravel team handled my situation genuinely shocked me. For five days, they stayed in touch with me, writing almost every hour, reassuring me, explaining every step they were taking, and telling me not to worry. I have never received this level of attention and care from any company.
And I want to repeat: the rate was non-refundable. They had every right to simply tell me that nothing could be done. But instead, they made the impossible possible, they changed the booking dates, personally called the hotel, checked whether everything went through successfully, confirmed that the hotel was ready to welcome me, and only after receiving a written guarantee from the hotel did they send me the final confirmation. They worried about my trip more than I did.
I am incredibly grateful for this. I sincerely recommend everyone to use Trustee.
First, they truly have the best prices.
And second, the level of customer care regardless of the category of the hotel you book is exceptional and rare.
Thank you once again. You are a team that can be trusted 100%.
Just booked my Seychelles trip through…
Just booked my Seychelles trip through Entravel and was genuinely impressed. The price was noticeably better than other platforms — same resort, same dates, much cheaper.
What really stood out was the ability to pay with crypto, which made the whole process super easy and flexible. Everything went through without a hitch, and the confirmation came quickly.
If you’re looking to book luxury travel and want better prices plus crypto options, Entravel is definitely worth checking out.
You save a lot!
This app is the most revolutionary that has happen in the travel business for many years (!!!).
I have saved a lot of money on my vacation to The Maldives. I got some extremely good prices on five star hotels In high season, that was 25-30% less in price compared to the hotels own website.
And we are talking well-known international hotel chains.
I asked 3 travel agents, that I have used many times before, if they could make the same deal and they could not.
The service is also amazing.
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