Have ordered a few DVDS and all bar one have arrived promptly. This last one is taking time as it's hard to source. 3 years but they assure me distributor will have it soon. A business and it's feedba... See more
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Down to earth service.
I stumbled across this website by accident. Upon reading the reviews I was impressed and as they are an Australian, family owned business decided I’d try them.
The site was straight forward to use, they notified me with updates on my purchase, and my dvd arrived quickly. There is a huge selection to choose from, and now I’ve already ordered again.
I look forward to ordering again in the future. I appreciate the tactile nature of a dvd to pick up,look at and keep to watch at another time.
Thanks DVDland.
Pre-ordered a DVD on 08 Oct 2021
Pre-ordered a DVD on 08 Oct 2021, and after waiting several years have still not received it. Order 1474277, Long Way Up. Their system indicates order completed when it is not. Seems I've been scammed.
Able to source movies that stores do not provide
Reasonable pricing, easy to order and great quality dvd. Able to source movies that stores do not provide.
My first stop for a new show!
The website is easy to navigate, amazing variety of DVDs etc. at reasonable prices. Whenever I'm in the market for a new show I'll always check DVDLand first.
I love The Big Bang Series
I love The Big Bang Series, one of the best comedies for many years - and it's American! At a large well known store (it has yellow and black signs) I found all series except the seventh; the only way to make up the deficiency was to buy the full box set......not even Amazon had series seven. DVD Land had it and saved the day with easy ordering and delivery. Happy now, Bazinga!
Use PayPal if shopping here don’t recommend purchasing at this website
I highly don’t recommend shopping and the store if you do pay with PayPal as you have a higher chance getting a refund.
The store doesn’t notify when purchasing items if it’s on back order so when you buy something you think it’s in stock. No updates. You reach out for refund and they offer store credit but won’t confirm that will return it to your bank account. Then all of a sudden it’s being delivered or shipped and they have to stop the shipping but you look and your order and still says back order, so you ask them to confirm they have stock but the can’t say a single YES for either of questions. Expect 24 hour responses or re emailing them cause they haven’t responded
I just wouldn’t buy for them try some place else
But hey when I put a PayPal claim I got a respond instantly from them. Very interesting
They also said all I had to do was ask but I did, you just didn’t acknowledge and kept dodging my questions with something else
DVD Land issues
I ordered a DVD weeks ago for my 92 year-old father. It hadn’t arrived two weeks later so I started emailing DVD land. Only for them to tell me that it is a pre-order.
I replied that it didn’t mention it on my invoice and I didn’t see it mentioned on the website where the payment button was. after many emails going backwards and forwards they sent me the link to where you purchase and they’re in small writing in the description of the DVD, It did say pre-order. You would only read this if you wanted to know ,what the DVD was about. They offered me a credit and I said I didn’t want a credit as this was for my 92 year-old father and I don’t use DVDs so it would be useless to me. So eventually I said if they weren’t going to refund me I would take it further and that I’d already looked up their reviews and noticed a lot of other people have had the same problem. They then refunded the amount minus the delivery fee. I emailed them again and said I would like the remainder of my payment as the delivery fee wasn’t used seeing I hadn’t received it. I received no reply so I went through Paypal and put in a complaint. No sooner had Paypal contacted them. I had the delivery fee refunded plus an email from them going on about small business and restocking fee and already paying the courier for the delivery yeah right. I don’t recommend this company by beware read the small print.
Over and above expectations.
Great product.
Easy to order, arrived ahead of time, and was in excellent condition.
Would definitely use this company again.
A big YES from me!
So pleased I placed my order with DVD Land. Got my Harry Potter Collection at such a great price, delivered to my door.
So happy to support and recommend small local business - I’ll definitely be ordering again.
Massive range and good prices
Massive range and good prices. My new go-to DVD place!
Good selection of DVDs
Good selection of DVDs and never had a problem with quality or Australian compatibility. Site is easy to navigate and delivery is prompt.
I have now been waiting two and a half…
I have now been waiting two and a half years for a DVD. Admittedly it was a preorder so didn't mind waiting. After a year I sent an email and they said they have sent it. I wrote a polite reply saying I hadn't received it and then they proceeded to say it hasn't been released as yet.
I am now in communication with them again regarding said DVD firstly saying again I have received. Now with yet another email saying I have to pay extra for something I apparently have???!!!!
So far, they owe me 4 DVDs I have paid for.
Prior to this, I had no problem. I am only assuming, but perhaps they have changed hands?
If nothing comes from this, Fair Trading or an Ombudsman will be contacted. Enough.
3 discs ordered turned up in 3 business…
3 discs ordered turned up in 3 business days to Melbourne, well within advised time. Well packaged and in pristine condition.
Great range
Great range, easy purchase, fast delivery. Cannot complain.
Ordered a dvd over a year ago
Ordered a dvd over a year ago - is it here? NOPE. Was i notified of its progress? Nuh-uh. Did they email me with any sort of follow up or apology? Nada. Did they steal my money? Indeed they did. In short - Avoid at all costs.
If I could give zero stars I would
If I could give zero stars I would. Ordered an item which was then placed on backorder without anyone informing me, when I queried where it was I got no response. There is no phone number for contact only email which they didn’t reply to multiple emails until I mentioned Fair Trading. Then the harrassment and gaslighting started. It was my fault for choosing Australia Post, it was the manufacturers fault, it was the couriers fault, it was anybody’s fault but their own. How can I blame a small family business etc etc email after email calling me a liar and gaslighting me. Refused a refund and I still don’t have the item. Absolutely do NOT recommend
DVDs I ordered came promptly
DVDs I ordered came promptly, packaged really well, great experience,great prices will definitely be ordering again
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