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Dispensed Reviews 

3,412
•
TrustScore 4.5 out of 5

4.7

Pharmaceutical Company
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Review summary

Created with AI, based on recent reviews

Looking at 1,607 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the medical staff and nurses for being extremely supportive, empathetic, knowledgeable, and easy to talk to during detailed consultations. Consumers also deeply appreciate the prompt assistance, thorough health information, and exceptionally smooth platform navigation provided throughout the entire treatment journey. However, some reviewers noted issues with delayed appointments, extended waiting times, and occasional communication challenges regarding their prescriptions. A few people experienced frustrating delays when trying to reach customer support, chasing callbacks, or encountering minor administrative hurdles. Some individuals felt that these occasional unresponsiveness instances made the overall service less reliable when urgent help was needed.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their friendly, supportive, and... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the team as friendly, knowledgeable, and... See more

Service

People report positive experiences with service, highlighting efficient communication and knowledgeable... See more

User experience

Reviewers mention positive feedback about user experience, highlighting it as an overall fast, easy, and... See more

Response time

Clients share positive opinions on response time, highlighting prompt assistance and quick support. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had some awsome assistance to re activate my script. I let it lapse and it was so easy to get it reinstated by the helpful and careing staff. Having said that, i have always been guided and prompte... See more

Rated 5 out of 5 stars

Both the nursing staff and the doctors who I consulted with were very friendly, supportive and empathetic. I felt like they understood me and were there to help me and inform me of my options. Thank y... See more

Rated 5 out of 5 stars

I found the service extremely helpful to my needs. The Nurse was caring and professional. Doctor Gollie made me feel very comfortable and explained all the medical issues in a calm and professional ma... See more

Rated 5 out of 5 stars

Dispensed are very accommodating and friendly, quick and easy to connect with. Very calm and easy to talk to. I highly recommend dispensed to anyone. Thankyou for helping me

Company details

  1. Pharmaceutical Company
  2. Delivery Service
  3. Doctor
  4. Software Company

About Dispensed

Written by the company

Alternative Healthcare Doctors

A subscription service with Australia-wide telehealth consultations.

Get started Book a free initial consultation with one of our Clinicians.

We connect you with our qualified doctors to provide suitable therapies, allowing you to get treatment fast. There are no upfront fees, you only pay for your treatment plan if approved. We handle all appointments and applications on your behalf, making us 100% commitment free.

Hear directly from our customers

‘I don’t think I could ask for anything more from the team at Dispensed. From the initial consultation i found the staff and nurses to be very understanding and helpful . The process was very easy and fast. I would go as far as saying it is life changing to be able to legally access quality medication that truly helps .’

‘I’ve been a patient at Dispensed since 2023 and have nothing but awesome experience from the very 1st consult. Sign-Up was quick and it’s easy placing an order as the customer support team are quick to respond. Great quality products with an awesome variety too.’

‘Straight forward and simple consultations. Customer service is a 10/10 for me so far, very quick at responding to any concerns or enquiries I’ve had. Shipping times have been on time and last but most importantly the guys at dispensed clearly take pride in the brands they provide to thier patients - premium high quality 10/10 so far!’

Access Telehealth appointments when it suits you, Australia wide.
• In-depth health review and personalised treatment
• Compassionate care
• Online prescription filling and express delivery
• No referral required

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(3,412)

1,547 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Ten Minutes ago!

As per normal, I always get a clear and consise reply from staff who are manning the Question section and answers any problem I have.

6 September 2026
Unprompted review
Rated 5 out of 5 stars

Dispensed customer service

Liaised with Sophie on chat line and she is totally professional and efficient in her manner and response.
I have chatted with Sophie on previous occasions and she is always the same; consistent quality customer service.

3 September 2026
Unprompted review

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