Friendly staff, items seem well frozen. We tried the Bass fillets for tea, they defrosted gently, upon frying in olive oil and butter we really enjoyed them. There was a much better flavour than thos... See more
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Review summary
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What people talk about most
Reviews shaping this summary
We love dealing with our representative Jon Darcy 711. He's always super friendly and helpful when it comes to showing us the new treats on offer and even comes back the next day if he doesn't have wh... See more
Company replied
Had an issue with a product we didnt like. Chris at dinning solutions exchanged the product with no hassle. Delived to the door within 24hrs. Excellent service. Will definitely buy again. Pies... See more
Company replied
We’ve been using DSD for a very long time and throughout that period John has been our delivery person. He is totally reliable and a very friendly character, who is a credit to DSD. We started by buyi... See more
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Company details
Written by the company
Welcome to Dining Solutions Direct. Dining Solutions Direct (DSD Food Group) is a UK food delivery business headquartered in Wellington, Somerset, specialising in high-quality frozen food, sold with personal service direct to customers’ doors. We have built our reputation around friendly, knowledgeable service, consistent product quality, and making it easier for busy households to keep their freezer stocked with great-tasting food. We operate as a UK limited company and work through a growing network of local distributors who serve customers in person, building long-term relationships rather than relying on one-off online transactions. That personal approach is a big part of what makes DSD different. Many of our customers have been with us for years and value being able to deal with someone who knows their preferences and can recommend products that suit their household. Our range includes a broad selection of frozen fish, seafood, chicken, meat products, ready-to-cook meals and family freezer favourites, with popular lines often including products such as prawns, sea bass, chicken kievs, salmon and other easy midweek meal options. Customers regularly tell us they value the quality, convenience and reliability of our service, especially when life is busy, and they want good food available at home without the hassle of shopping around. What sets us apart is the combination of doorstep convenience and personal service. We are not just a faceless online retailer or supermarket freezer aisle. Our team takes time to explain the products, recommend suitable options, and help customers choose food that works for their family, freezer space and routine. We focus on quality products, repeat service and building trust over time. If you need support, product advice or help with an order, customers can contact DSD directly through our normal business contact channels. We aim to provide responsive, helpful service both at the point of sale and afterwards. At DSD, we believe good food and good service still matter. Our goal is simple: to deliver quality frozen food with a personal touch.
Written by the company
- Dining Solutions Direct delivers restaurant-quality meat and fish straight to your door, at prices that make sense. We specialise in premium frozen produce, personally delivered by dedicated local distributors who get to know you and your preferences. No subscriptions, no gimmicks, just consistently great food, reliable service, and customers who order again and again because it’s worth it.
Contact info
Unit 8F Greenham Business Park, Greenham,, TA210LR, Wellington, United Kingdom
- 01460 259873
- customersupport@diningsolutionsdirect.com
- diningsolutionsdirect.com
4.7
Excellent
361 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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Great choice of food
Jonty was a really nice chap, explained everything and showed me some wonderful products. Looking forward to sampling the food I purchased.
5 September 2026
Unprompted review
Tony visited us again today with a…
Tony visited us again today with a great selection, outstanding quality amd worth the cost. Qualiry service from Tony, thanks.
3 September 2026
Unprompted review
Top quality meat and fish!
We have been ordering from this company for the last few years. The meat and fish is top quality and Marius, who delivers everything to our door, is fab at recommending recipes and ways to cook the items. It’s always delicious! When we are running low, I just text Marius what we need, and he delivers promptly with a smile. Highly recommend this company.
3 September 2026
Unprompted review
All food i have tried has before…
All food i have tried has before lovely, and easy to cook from frozen.
Garry-1532 is always very friendly, helpful and not pushy.
2 September 2026
Unprompted review
Quality food
We have been buying quality frozen food from Marius since COVID times.
We have never been disappointed with any of our purchases and some of the prepared products really are of restaurant standard. He is very knowledgeable about the food he sells.
23 August 2026
Unprompted review
Reply from Dining Solutions Direct
Hi Kevin,
Thank you for such a fantastic review and for your continued support since the COVID days.
It’s brilliant to hear that you’ve consistently enjoyed the quality of the food and especially that some of our prepared dishes have reached restaurant standard in your eyes. Marius will also be delighted to hear your comments about his knowledge and service.
Thank you again for your loyalty and for taking the time to leave us such a lovely review.
Great service and food
Great, convenient & healthy meal options. Always a great service of delivery and advice from Marius. Would definitely recommend & great for busy families especially as many of the meals can be cooked from frozen.
2 September 2026
Unprompted review
Reply from Dining Solutions Direct
Hi Helen,
Thank you very much for the lovely review and recommendation.
It’s great to hear that you find our meals convenient, healthy and particularly useful for busy family life. We’re also delighted that Marius continues to provide such a reliable service and helpful advice.
Thank you again for your continued support. We really appreciate it.
Gary is really enthusiastic about all…
Gary is really enthusiastic about all the produce and I always end up buying more than I need!
1 September 2026
Unprompted review
Reply from Dining Solutions Direct
Hi Sarah,
Thank you for the lovely review.
Gary will be delighted to hear your comments. His enthusiasm for the food clearly comes across, although it sounds like he may be a little too good at his job if you always end up buying more than planned!
Thank you again for your continued support. We really appreciate it.
Reply from Dining Solutions Direct
Thank you very much for your 5-star review, Stuart.
We’re delighted to hear that you’re enjoying the food and that you’ve found our service polite and reliable. That consistency is exactly what we aim to provide.
Thank you for your support and for choosing Dining Solutions Direct.
Great range of quality products
We’ve been stocking our freezer with the excellent range of DSD products for almost 20 years. Whether it’s for a quick midweek meal or entertaining, Marius always delivers the five star experience.
29 August 2026
Unprompted review
Reply from Dining Solutions Direct
Thank you so much for your fantastic 5-star review, Andy.
Nearly 20 years of custom means a huge amount to us, and we’re delighted that you continue to enjoy the range and quality of our food.
It’s also brilliant to hear that Marius consistently delivers such a great experience. I’ll make sure your kind comments are passed on to him.
Thank you again for your loyalty and continued support over the years.
We had a very friendly knock at the…
We had a very friendly knock at the door from Max. Showed us a few items on board and we purchased 3boxes. Can not wait to try them. The service from Max was superb, he was very friendly and not in anyway pushy for a sale. We will definitely be purchasing again. Thank you Vicky and Dave
28 August 2026
Unprompted review
Reply from Dining Solutions Direct
Thank you so much for the lovely 5-star review, Vicky and Dave.
We’re delighted to hear that Max made such a great first impression and that you found him friendly, helpful and never pushy. That’s exactly the kind of service we want our customers to receive.
We hope you really enjoy the three boxes you chose, and we look forward to looking after you again in the future.
Exceptional food!
We’ve been using Dining Solutions for over 10 years and Antony (1519) has been fantastic all throughout. The food is exceptional and although more than what you’d pay in a supermarket the quality always outweighs the price! Would highly recommend anyone looking to try!
28 August 2026
Unprompted review
Reply from Dining Solutions Direct
Thank you so much for your wonderful 5-star review, Jannine.
It means a great deal to know that you’ve been a Dining Solutions customer for over 10 years. We’re delighted that Antony has looked after you so well throughout that time and that you continue to enjoy the quality of our food.
Your comments about the quality outweighing the price are particularly appreciated, as that’s exactly what we aim to deliver.
Thank you again for your loyalty, your recommendation and your continued support.
Dining Solutions provide an excellent…
Dining Solutions provide an excellent door to door service. Marius is always cheerful , helpful and a delight to deal with , he makes good recommendations on what to buy 👍🙂
27 August 2026
Unprompted review
Reply from Dining Solutions Direct
Thank you so much for the fantastic 5-star review, Paul.
It’s brilliant to hear that you’re enjoying the service and that Marius continues to look after you so well. I’ll make sure your kind comments are passed on to him.
Thank you for your continued support and for choosing Dining Solutions Direct. We really appreciate it.
I bought the corn fed chicken 2.2 kg…
I bought the corn fed chicken 2.2 kg for £60 pounds. I think it’s over rated and expensive. The hard chicken test much better than this one and cheaper.
22 August 2026
Unprompted review
Reply from Dining Solutions Direct
Hi Karma, thanks for trying our corn fed chicken and for the honest feedback. Sorry to hear it didn't feel like good value at that price - taste and cost are both important to us, so we'd love to look into this further. Please get in touch with us directly so we can make it right for you.
Had an issue with a product we didnt…
Had an issue with a product we didnt like. Chris at dinning solutions exchanged the product with no hassle. Delived to the door within 24hrs. Excellent service. Will definitely buy again.
Pies are especially to die for.
Thankyou
22 August 2026
Unprompted review
Reply from Dining Solutions Direct
Thank you, Hilary! We're so glad Chris sorted the swap for you with no hassle and got it delivered within 24 hours - that's exactly the service we aim for. Great to hear the pies hit the mark too. Thanks for giving us the chance to put it right, and we look forward to your next order!
Quality food and service.
It was down to Paul (5208) who came to our house and set his table up and showed us all of the products. He was so knowledgeable about the food but was also able to give us a short recipe for each of the items, brilliant. The food is top notch especially the Fishcakes and Steak and ale encroute.
11 August 2026
Unprompted review
Reply from Dining Solutions Direct
Thank you so much for the fantastic review, Patrick. We’re delighted to hear Paul made such a great impression with his knowledge, service and recipe ideas.
It’s also brilliant to hear you’ve been enjoying the food, especially the Fishcakes and Steak & Ale En Croûte.
We really appreciate your support and look forward to seeing you again soon.
Excellent natural flavour
Friendly staff, items seem well frozen. We tried the Bass fillets for tea, they defrosted gently, upon frying in olive oil and butter we really enjoyed them. There was a much better flavour than those from a fishmonger or supermarket, much closer in flavour to those I used to catch myself. We will definitely be purchasing from DSD in future.
One note, there is a heavy layer of ice on the fillets, this affects the value of the fish, we only had 9 fillets in the box.
19 August 2026
Unprompted review
Reply from Dining Solutions Direct
Thank you, Jerry, for such a detailed review. We’re delighted you enjoyed the bass fillets, especially your comments about the natural flavour. That’s exactly the quality we want our customers to experience.
We also really appreciate you mentioning the amount of ice glazing on the fillets. A degree of glazing is used to protect the fish during freezing and storage, but your feedback regarding the quantity and the number of fillets in the box is important to us and we’ll pass this on to our production team for review.
Thank you again for your feedback and for choosing DSD. We’re very pleased to hear you’ll be ordering from us again.
Best wishes,
The Dining Solutions Direct Team
Fantastic service and food!
18 August 2026
Unprompted review
Reply from Dining Solutions Direct
Thank you so much for the fantastic 5-star review! We’re delighted to hear you’ve been so pleased with both the service and the food. We really appreciate your support and look forward to serving you again soon.
EXCELLENT
Always get great service from Marius, never tries to push a sale, always cheerful, and has many tips on cooking and prep of the food he is selling, never had a bad product from this company. Food is of a high quality.
18 August 2026
Unprompted review
Reply from Dining Solutions Direct
Thank you so much, Kathryn! We're delighted to hear Marius always looks after you with cheerful, no-pressure service and great tips on cooking and prep. It's brilliant to know the quality has never let you down. We really appreciate your kind words and look forward to serving you again soon!
Happy impulse purchase!
Tom Spence cold called on us a few days ago. My natural instinct in this situation is to send such people packing. However, Tom was very personable and the range of food all looked terrific so I happily made a large impulse purchase!
14 August 2026
Unprompted review
Reply from Dining Solutions Direct
Thank you so much, Madaleine! We’re delighted Tom made such a great impression and that the food was too tempting to resist! 😊
We really appreciate you giving us a try and placing such a fantastic first order. We hope you thoroughly enjoy everything, and we’ll be sure to pass your lovely comments on to Tom.
Thanks again for choosing Dining Solutions Direct!
Superb lamb
I just wasn't expecting frozen food to be this good ! We had the Rosemary and Garlic Lamb and they were just out of this world. Tommy was so attentive, and very enthusiastic about the DSD offering. Would highly recommend !
15 August 2026
Unprompted review
Reply from Dining Solutions Direct
Thank you so much for the fantastic review! We’re delighted you enjoyed the Rosemary and Garlic Lamb, and even more pleased that the quality exceeded your expectations.
It’s also lovely to hear that Tommy looked after you so well. We’ll make sure your comments are passed on to him.
Thank you for recommending Dining Solutions Direct, and we look forward to seeing you again soon!
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