Banner for DEPLAY

DEPLAY Reviews 

2,001
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Bought the Deplay kids tablet for its educational games, but many pre-installed apps only work for a few rounds offline and then require in-app purchases or internet. This wasn't clear upfront—feels m... See more

Company replied

Rated 5 out of 5 stars

Deplay gives a drawing tablet little twist. It allows kids not only to draw but also thanks to attached templates, to trace objects. Thanks to that little one will stimulate their creativity, fine... See more

Company replied

Rated 5 out of 5 stars

My children love the Deplay. You can download a lot of content onto it yourself. It also offers a variety of educational games and apps. For some of them, you need to sign up for a subscription, but t... See more

Company replied

Rated 5 out of 5 stars

Excellent after sales service! We have been using the Deplay watch for almost two years now and suddenly the watch was not turning on. Also no response to charging. We contacted Deplay, who respond... See more

Company details

  1. Children's Toys Store
  2. Toy Manufacturer

About DEPLAY

Written by the company

DEPLAY staat voor Developing & Play, ontstaan vanuit de wens om kinderen op een leuke én leerzame manier te begeleiden in hun ontwikkeling.

🚀 Wij geloven sterk in persoonlijke groei, zelfstandigheid en spelenderwijs leren. Daarom maken we producten die kinderen stimuleren én ouders een gerust gevoel geven.

✨ Met onze populaire Kids Tablets, KidsWatches en educatieve producten werkt DEPLAY inmiddels samen met bekende partners zoals Intertoys en MediaMarkt.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(2,001)

478 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top product!

16 June 2026
DEPLAY logo

Reply from DEPLAY

Wat fijn om te lezen, Ashley!

Super dat je zo tevreden bent met het product.

Bedankt voor je mooie review!

Speelse groet, Neomie van DEPLAY

Rated 3 out of 5 stars

In the photo

In the photo, there were some patterns on the watch band, however, what I got was different!

24 May 2026
DEPLAY logo

Reply from DEPLAY

Hi,

Thank you for your review.

That’s correct, the watch band may look different from the photo. We made the decision to change the design of the straps because we previously received complaints about breakage around the little rocket details on the band.

We understand that it can be disappointing when the product looks slightly different from the image, and we’re sorry for the confusion. The change was made to improve the durability of the watch band.

Speelse groet,
Neomie van DEPLAY

Rated 5 out of 5 stars

My children love the Deplay

My children love the Deplay. You can download a lot of content onto it yourself. It also offers a variety of educational games and apps. For some of them, you need to sign up for a subscription, but that’s completely understandable. We had a small issue with the pen, but within a day we received a new one.

8 May 2026
Unprompted review
DEPLAY logo

Reply from DEPLAY

Hi Merve,

Our response is a bit late, but we still wanted to thank you for your lovely review.

It’s great to hear that your children love the DEPLAY tablet and that you enjoy the option to download extra content yourself.

We’re also happy to hear that the educational games and apps are useful for your family.

Sorry again about the small issue with the pen, but we’re glad we could solve this quickly by sending you a new one.

Thank you for your trust and kind words!

Kind regards,
Neomie from DEPLAY

Rated 5 out of 5 stars

Nice product

Nice product
Thank you Deplay. :-)

22 April 2026
Unprompted review
DEPLAY logo

Reply from DEPLAY

Hi Mhamed,

Thank you for your kind review! Glad to hear you’re happy with the product 😊

Enjoy it!

Speelse groet,
Neomie van DEPLAY

Rated 5 out of 5 stars

My kid is so happy with the tablet

My kid is so happy with the tablet, loves playing the jungle the bungle game

17 April 2026
Unprompted review
DEPLAY logo

Reply from DEPLAY

Hi Victoria,

Thank you for your lovely review! So great to hear that your kid is so happy with the tablet 😊

Awesome that they’re enjoying the Jungle Bungle game — that’s a fun one!

Speelse groet,
Neomie van DEPLAY

Rated 2 out of 5 stars

Bought the Deplay kids tablet for its…

Bought the Deplay kids tablet for its educational games, but many pre-installed apps only work for a few rounds offline and then require in-app purchases or internet. This wasn't clear upfront—feels misleading. A regular tablet with free offline apps would have been better. Hardware is okay, but the learning promise disappoints. 2 stars.

12 March 2026
Unprompted review
DEPLAY logo

Reply from DEPLAY

Hi,

Thank you for your review and your feedback.

We understand that this may feel misleading, and we’re sorry to hear that this has been your experience. At the same time, we’d like to clarify that this is outside of our control. The apps on the tablet are developed and managed by third parties, not by us. This is similar to any tablet or smartphone where apps can be downloaded—the functionality and any in-app purchases are determined by the app developers themselves.

We’re sorry that this has led to a less positive experience and your review. Unfortunately, we’re not able to change this, but we would love to hear how we can still make this right for you.

Kind regards,

Neomie van DEPLAY

Rated 5 out of 5 stars

Good watch for kids

Very nice watch for kids, quite complete. Sim card included

11 March 2026
Unprompted review
DEPLAY logo

Reply from DEPLAY

Hi Yoha,

Thank you for your review! 😊

Great to hear that you like the watch and that it works well for kids. We’re glad you appreciate that it’s complete and includes a SIM card.

We hope your child enjoys using it!

Kind regards,
Neomie from DEPLAY

Rated 5 out of 5 stars

Excellent communication & Delivery

Excellent communication.
Fast, efficient delivery.
My daughter has not used it yet as it's for Christmas, but her friend has one she loves

30 November 2025
DEPLAY logo

Reply from DEPLAY

Hi Clinton,

Thank you so much for your kind words! 😊
Great to hear that the communication and delivery went smoothly — we always aim to make the experience as easy and reliable as possible.

How exciting that your daughter will be getting hers for Christmas! We hope she’ll love it just as much as her friend does 🎄🎁

If you have any questions once she starts using it, feel free to reach out anytime — I’m happy to help.

Playful regards,
Neomie from DEPLAY

Rated 4 out of 5 stars

Good service

Great devices with a reasonable prices, it was a good experience overall but the SIM card subscription offer ( for the watch) could be defined in an easier written way, also the watch material could be more stronger and durable for kids movements but according to the price offered thats acceptable. Overall nothing to complain about.

16 June 2025
DEPLAY logo

Reply from DEPLAY

Hi Mohammed,

Thank you so much for your honest and thoughtful review – we really appreciate it!

Great to hear that you’re happy with the service and found the devices good value for money. Also thanks for pointing out the areas where we can improve – that kind of feedback helps us a lot.

We totally understand your point about the SIM card subscription info and the watch material. We’ll definitely look into making the instructions clearer and continue working on improving the durability for active little ones 😊

If there’s anything we can do to turn that 4-star experience into a 5-star one, feel free to let us know – we're always happy to help!

Groetjes Neomie van DEPLAY

Rated 5 out of 5 stars

Your time and response to my problem…

Your time and response to my problem and the solution was very fast and unbelievable.
My daughter is happy with her new replacement.

31 October 2025
DEPLAY logo

Reply from DEPLAY

Neomie zei:

Hi Ethel,

Thank you so much for your kind words! 😊

We’re thrilled to hear that you’re happy with the solution and that your daughter is enjoying her new replacement. It’s always our goal to resolve issues as quickly and smoothly as possible, so it’s great to know we’ve met your expectations!

If you ever need anything else, don’t hesitate to reach out. We’re here to help!

Best regards,
Neomie from DEPLAY

Rated 4 out of 5 stars

It very helpful for kids to Larn…more

It very helpful for kids to Larn alfabet and colos

13 October 2025
Unprompted review
DEPLAY logo

Reply from DEPLAY

Hi Bilali,

Thank you for your feedback! We’re so glad to hear that the tablet is helpful for kids to learn the alphabet and colors. 😊

We’d love to know if there’s anything we could do to make your experience even better — perhaps even enough to adjust your rating to 5 stars?

Playful regards,
Neomie from DEPLAY

Rated 5 out of 5 stars

Excellent after sales service!

Excellent after sales service!
We have been using the Deplay watch for almost two years now and suddenly the watch was not turning on. Also no response to charging. We contacted Deplay, who responded quickly and proposed to send us a new charging cable. We received both a charging cable and charger and the works continues to works fine! The cable was the issue.

In term of use, after some getting used to the what complicated app interface and focusing on the things we find important we are very happy with this product.

19 August 2025
Unprompted review
Rated 5 out of 5 stars

A good initiative for controlled/supervised internet access for kids.

A good initiative for controlled/supervised internet access for kids.
Liked the easy installation, rubber casing and holder with it.

13 August 2025
DEPLAY logo

Reply from DEPLAY

Hi,

Thank you so much for your review! 🙌 We’re really happy to hear that you like the easy installation and that the rubber casing and holder are useful for safe and supervised internet access for kids. That’s exactly what we designed it for. 😊

Playfull regards,
Neomie from DEPLAY

Rated 3 out of 5 stars

Your tablets are very very very slow

Your tablets are slow and slow, I can find better than the market-known brands at the same price and make them suitable for children myself. I would buy more 3 but I would stay away from you... I gave 3 stars because the cargo just came fast.

15 August 2025
DEPLAY logo

Reply from DEPLAY

Hi Furkan,

Thank you for taking the time to share your feedback. I’m really sorry to hear that the performance of the tablets hasn’t met your expectations – I completely understand how frustrating that must be.

Our DEPLAY Kids Tablets are designed specifically for children, with built-in safety features, parental controls, and a child-friendly interface. Still, they should of course run smoothly. If the tablets feel slow, this can sometimes be due to updates, apps running in the background, or limited storage space. We’d be more than happy to look into this together and help improve the performance.

It’s a pity you didn’t reach out to our support team before leaving your review – we would have loved the chance to make things right for you.

I do want to thank you for acknowledging the fast delivery, and I hope you’ll give us the opportunity to turn your experience into a more positive one. If you’d like, you can always contact us directly at support@deplay.nl – we’d be glad to assist.

Playfull greeting,
Neomie from DEPLAY

Rated 5 out of 5 stars

The friendly service deplay provides is…

The friendly service deplay provides is soo nice and very welcome. Their products are also very entertaining and quality wise on point.

7 August 2025
Unprompted review
DEPLAY logo

Reply from DEPLAY

Hi,

Thank you so much for your kind words! 😊 We’re really happy to hear that you enjoyed our friendly service and that our products bring both fun and quality – that’s exactly what we aim for. 🙌

Playfull regards,
Neomie from DEPLAY

Rated 5 out of 5 stars

Great kids tablet.

Great kids tablet.
Great service.

25 July 2025
Unprompted review
DEPLAY logo

Reply from DEPLAY

Hi Maria Cristina,

Thank you so much for your kind words! 😊
I'm really happy to hear you're enjoying the DEPLAY kids tablet and that our service met your expectations.

If you ever need help or have any questions, feel free to reach out!

Playful greetings,
Neomie from DEPLAY

Rated 5 out of 5 stars

Deplay learning game

I am so happy i purchased learning game for my son.Its so good ,includes two languages which makes it better because kids can learn a lot of new words in two languages while playing.I will recommend to everyone.

28 June 2025
Unprompted review
DEPLAY logo

Reply from DEPLAY

Hi Prishila,

Thank you so much for your lovely review! 😊

We're so happy to hear that the learning game is such a hit with your son. The fact that it includes two languages makes it extra special – and it’s amazing how quickly kids pick up new words while playing.

Thanks a lot for recommending us – it means the world!

Warm regards,
Neomie from Team DEPLAY

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look