GreenIce Reviews 

SCAM, BE AWARE!!!
I have placed 2 different orders about 2 months ago at a total value of 250€ and they have not sent my products and they refuse to answer my emails.
Please, do NOT order from this scamming company.

I bought some led lamps and they didn't work. To send them back I needed to pay 6 euros and 1,50 euro to receive the refund. The site took a month to even send me the lamps. I'll never buy again from them and I'll tell everyone my experience so others think twice before buying from them.

Rapidez.
Atención.
Facilidades

Absolutely amazing customer service .

I emailed the company with a problem , I was answered fully within 2 hours and a replacement product arrived the next day .

When a company conducts themselves like that in today’s world , i can only give the highest recommendation.

Wrong item delievered. Customer Service not rechable.

Didn't send goods. I got half of my order in badly packaged box. Missing all led stripes. Never return money or send strips. Beware, they don't even answer email anymore.

I enjoyed finding a rare book on spinner dolphins and receiving it promptly in excellent condition from GreenIce Media.

This company is a scam! Products are cheap and NOT as advertised! They also continue charging your card under MULTIPLE
companies....DO NOT BUT FROM GREENIC ...NOT GREENICE, GREENIC

Lampara de un color distinto al de la web. Devolución parcial del reembolso. En fin primera y última vez.

DO NOT TRUST THEM
THEY ARE NOT HONEST
THEY ARE SCAMMERS

Great experience - nice stuff QA good. Will order again.

Hi,

Subject: Request for Replacement of Damaged Products - Order No. [Insert Your Order Number]

Dear [Company Name],

I hope this message finds you well. I am writing to inform you that I received my order of 14 LED panels on [Insert Date of Receipt]. Unfortunately, upon inspection, I discovered that four of the panels arrived damaged and broken.

Upon examining the packaging, it appears that the primary cause of the damage was that the products were packed too tightly within the box, leaving insufficient room for proper protection during transit.

Therefore, I kindly request that you take the necessary steps to replace these four damaged units with new, functional ones. I am ready to coordinate the return of the damaged items as per your instructions.

Thank you for your cooperation and attention to this matter. I look forward to your prompt response.

Shipped fast and complete. Even though I selected DPD they used GLS.

Light and delivery fine but cable way too short.

Panels were almost all damaged - pressed at transportation but that could be solved by opening them and straightening back plate. The main problem is, that panel brightness is much lower than advertised. They should be 42W, 140lm/W but I received a box with label 120lm/W, while testing shows only 36W and brightness test with a phone app shows about 2500lm, what is not even a half of the advertised 5880lm. Blame on you, Greenice.

I received 12 pieces of 60cm lighting unit but 4 pieces are damaged due to transportation and the light is unbalanced. What should I do? I need the 10 pieces now. Please pay attention to the packaging.

All good. Fast response and fast delivery. Great customer service

I hope they will add lights that can be regulated soon, otherwise they are too bright.

I bought two led profiles from Greelce; unfortunately, they arrived broken.
I requested a refund after sending photos of the broken shipment.
They refunded me in full in 2 days.
The after-sales service was TOP.