Nice hand-made and good quality products, fast delivery. One start less, because items were delivered with wooden palett and courier just offloaded it at the entrance and refused to take the palett ba... See more
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Beautiful plates set and quick, safe delivery. However, the plates are too heavy for daily use. I would use them more for special occasions.
Company replied
Really like this brand and their webshop, their products are good quality, price adjusted and stylish
Company replied
Easy to navigate website. Fast delivery. Nice product - just like the pictures. Recommending Granit.com to everyone.
Company replied
Company details
- Home Goods Store
- Cane Furniture Store
- Decoration and Interior Design Store
- Furniture Store
- Lighting Store
- Outdoor Furniture Store
About Granit
Written by the company
We believe in form and function that last — designs that work everywhere, regardless of personal style. Sustainable and long-term, in a color palette inspired by the nature around us.
We are not here to fill your home with things. We aim to offer smart, lasting, thoughtful, and comfortable solutions for your home and everyday life — so you can simplify, and make more time for what truly matters.Our story began in Stockholm in 1996 with an idea: functional and timeless storage solutions designed to create order and simplicity.
Today, almost 30 years later, we have developed a wide range of products for the entire home. Yet the core philosophy behind the Granit collection remains unchanged — inspiring and sustainable functionality that simplifies your life and gives you more time to live. From the very beginning, our motto has been clear: Simplify life.
Contact info
Hudiksvallsgatan 6, 113 30, Stockholm, Sweden
- customerservice@granit.com
- granit.com
4.4
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
love your products but shipping takes…
love your products but shipping takes too long. I was ordering gifts for my friends bday and it didn’t come on time, the candle i ordered got to her all melted, so you could work on packing your products. good luck!
2 August 2026
Reply from Granit
Thank you for sharing your feedback, Polina! We’re so glad to hear you love our products, but we are truly sorry that the shipping delay and melted candle ruined your birthday surprise.
Please send us an email (customerservice@granit.com) with your order number and a photo of the damaged candle. We’d love the chance to set things right for you and your friend as quickly as possible!
Granit
The rustic look is purely aesthetic
The rustic look is purely aesthetic - quality is garbage. Different stuff I bought from here (rug, storage boxes, ...) broke after a short time.
5 August 2026
Unprompted review
Reply from Granit
Hi Edvin,
Thank you for sharing your feedback. We're truly sorry to hear about the quality issues you've experienced with multiple items. This is not the standard we aim for, and we understand your disappointment.
Your concerns are important to us, and we're taking this feedback seriously to improve.
Granit
Reply from Granit
Hi,
Thank you so much for your wonderful review! We're delighted that you're pleased with the quality of our product, the pricing, and our delivery service. Your satisfaction means everything to us.
Reply from Granit
Hi,
Thank you for your wonderful feedback! We're delighted to hear that our lights look great and have proven durable for outdoor use. Your satisfaction means everything to us, and we appreciate you choosing our products!
Easy to order
26 June 2026
Reply from Granit
Hi,
Thank you for your wonderful 5-star review! We're delighted to hear that ordering was easy for you. Your feedback means a lot to us.
Beautiful plates set and quick
Beautiful plates set and quick, safe delivery. However, the plates are too heavy for daily use. I would use them more for special occasions.
7 June 2026
Reply from Granit
Hello,
Thank you so much for your wonderful feedback! We're thrilled that you love the beautiful design of your plates set and that they arrived quickly and safely.
We appreciate you sharing your thoughts about the weight. While our plates are crafted with premium materials for durability and that special touch, we understand your preference for lighter everyday dinnerware. We're so glad they'll be perfect for your special occasions!
Thank you for choosing us!
Terrible smell on my ordered couch pillow
The couch pillow I ordered has an extremely strong smell (smells like Parmigian cheese and feet) that hasn't gotten better even after almost two weeks. The pillow is unusable as is, the smell is unbearable. I want a full refund.
26 April 2026
Reply from Granit
Hi,
Thank you for bringing this to our attention, and we are truly sorry to hear about the unpleasant smell coming from your couch pillow. This is certainly not the standard of quality we aim to deliver, and we completely understand your frustration.
We would love to help resolve this for you and process your request as quickly as possible. Please contact our customer service team directly at customerservice@granit.com with your order number.
We look forward to hearing from you so we can make this right!
Team Granit
Granit is not getting it right
last month i ordered 2 garden chairs, and they were never even delivered, they were stuck in a warehouse in germany for weeks and were never even delivered to mmine, and i was charged for that as `no collection`in the refund 19,90€ for a parel that i could not even collect anywhere as it was stuck in a DHL Warehouse and sent back for whaterver technical problem I assume, yet I would like to hae this money refunded a it was never delivered, not even for example at attempt and i could have been away from home, litterally the parcel never left the warehouse and was sent back.
Today, the same 2 garden chairs I ordered arrives, however this time only 1 was delivered with only 1 tracking number. i hope we can find solutions to these issues rapidly, yet this is one of the worst online shopping experience ever
9 May 2026
Unprompted review
Reply from Granit
Hi Quentin,
I can see that you are already in contact with our customer service team regarding these issues. We will make sure to look into everything and resolve this for you in the best way possible through our ongoing email conversation.
Team Granit
Nice hand-made and good quality…
Nice hand-made and good quality products, fast delivery. One start less, because items were delivered with wooden palett and courier just offloaded it at the entrance and refused to take the palett back, so I had to figure out what to do with it.
23 March 2026
Reply from Granit
Dear Egle,
Thank you for your review and for your kind words regarding the quality of our products and our fast delivery!
We are very sorry to hear about the inconvenience caused by the wooden pallet. Since our larger shipments are secured on pallets for safety during transit, the couriers often consider the pallet part of the delivery packaging. However, we understand that this can be a hassle to manage at home.
We truly appreciate your feedback, as it helps us review our delivery processes with our partners to improve the experience for our customers.
We hope you are enjoying your new products and look forward to welcoming you back soon!
Team Granit
Reply from Granit
Hallo Ciprian,
vielen Dank für die super Bewertung! Es freut uns sehr, dass du mit der Qualität unserer Produkte so zufrieden bist. Wir geben uns viel Mühe bei der Auswahl unserer Materialien, daher ist dein Lob das schönste Kompliment für uns.
Viel Freude weiterhin mit deinen Einkäufen!
Team Granit
Quick delivery and the products I…
Quick delivery and the products I bought met my expectations
16 February 2026
Reply from Granit
Hi Alba,
Thank you for your kind feedback! We're delighted to hear that your delivery was prompt and that our products lived up to your expectations. It's what we strive for with every customer.
Team Granit
Reply from Granit
Hi Ida,
Thank you so much for the 5-star review! We are so happy to hear that the carpet was a perfect fit for you. Enjoy your new purchase!
Team Granit
Very low quality of products
Bought dried flowers - do not recommend, quality is extremely low. So far from my experience with this shop/brand - terrible quality of basically everything you buy. Do not recommend and will refrain from buying from them again.
2 February 2026
Reply from Granit
Hi Olga,
Thank you for sharing your feedback, although we are very sorry to hear that your experience with our products has been disappointing. We strive for high quality in everything we offer, and it is clear that we have not met your expectations this time.
Regarding the dried flowers, we would love to look closer into what went wrong. Please feel free to reach out to our customer service team at customerservice@granit.com so we can assist you further with a formal complaint.
Your feedback is valuable to us as it helps us improve our assortment. We truly hope for the chance to regain your trust in the future.
Team Granit
Lovely products
9 January 2026
Reply from Granit
Hi Christopher,
Thank you so much for your kind words about our products! We're delighted to hear you're enjoying what we offer and really appreciate your support.
Team Granit
Easy to navigate website
Easy to navigate website. Fast delivery.
Nice product - just like the pictures.
Recommending Granit.com to everyone.
20 November 2025
Reply from Granit
Svetlana,
Thank you for your wonderful feedback! We're delighted you found our website easy to navigate and enjoyed the fast delivery. It's great to hear the product matched your expectations. Your recommendation means a lot to us!
Team Granit
Reply from Granit
Hej Jennifer!
Tack för din positiva recension. Vi är glada att du är nöjd med våra glaskulor och leveranstiden. Vi strävar alltid efter att erbjuda kvalitetsprodukter och god service.
Team Granit
Annoying
Recently, there have been several cases where something was missing from a package sent by Granit. It is a terribly difficult process to sort this out with them. They want you to give up. And they started asking for 100! crowns for the return. I have really lost interest in buying from them, even though I used to like Granit.
22 November 2025
Reply from Granit
Hi,
Thank you for taking the time to share your feedback.
We are truly sorry to hear about your experience and understand how frustrating it can be when something is missing from a delivery. This is of course not how it should be, and it is not something that normally occurs.
Our customer service team always does its very best to handle cases as quickly and efficiently as possible, based on the information we receive from our customers. When items are reported missing, we carefully review each case to find a fair solution.
Regarding returns, we would like to clarify that a return fee of 99 SEK applies when returning an item, which is stated in our purchase terms.
We truly regret that this experience has affected your view of Granit and appreciate you bringing this to our attention.
Team Granit
Really like this brand and their…
Really like this brand and their webshop, their products are good quality, price adjusted and stylish
12 December 2025
Reply from Granit
Hi Elena,
Thank you so much for your lovely review! We're thrilled you appreciate our quality products, fair pricing, and stylish designs. Your support means a lot to us, and we're committed to continuing to meet your expectations.
Team Granit
My experience
Was a lite sceptic when I saw all the bad comments. But I received my goods a few days after I placed the order. My item was as I expected and wanted.
9 April 2025
Unprompted review
Feel robbed for 45 EUR
I placed an order Saturday night and right afterwards (5 min or so) I wanted to add more items to order, so I contacted support and asked them to cancel my order, it was easiest just to place a new one with corrected amounts and colors. Monday morning I’ve got a message that they can’t do that because they cannot take contact with their own warehouse and have no control over departing packages. I ended up getting a package I didn’t need anymore so I had no choice but to return it. Another option was to order more items and pay for delivery once again (delivery is very expensive there), but I just didn’t want to deal with support again if something else goes wrong. I paid for delivery and return (around 45 EUR), just because support was lazy to stop shipping in time. All it could take is one phone call, they are not the size of Amazon after all. Feel robbed, seriously.
23 November 2024
Unprompted review
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