Grubby Reviews 

1,964
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 321 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delicious, restaurant-quality, and varied plant-based meals, highlighting the high quality of ingredients and generous portion sizes. Many appreciate the convenience of not having to plan meals or shop, finding the recipes easy to follow and the overall user experience enjoyable. Customer service is frequently described as outstanding and responsive, quickly resolving any issues, while delivery is generally impeccable and on time. However, some customers also noted occasional issues with delivery, such as items being damaged in transit.

What people talk about most

Product

Customers had positive experiences with product, praising the delicious, flavourful, and easy-to-prepare... See more

Quality

Customers consistently note positive experiences with quality, praising the amazing choice, recipes, and... See more

Customer service

Clients share positive opinions on customer service, consistently describing it as great, excellent, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the prompt and reliable... See more

User experience

Users describe positive interactions with the user experience, often highlighting how it simplifies meal... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These meal kits have genuinely changed my life. As a vegan with Type 1 diabetes, I often feel burnt out trying to come up with meal ideas or stay on top of everything—but these have made it so m... See more

Company replied

Rated 5 out of 5 stars

I have used Grubby for years and am still enjoying it. There is enough innovation and variety that I don’t get bored with the recipes. Grubby is also super-reliable. Should anything go wrong, which is... See more

Company replied

Rated 5 out of 5 stars

Simple to follow recipes, quality ingredients and conveniently delivered to the door. Great starter discounts offered too. We are a vegan and omni household, I wont cook meat based meals and... See more

Company replied

Rated 5 out of 5 stars

I have accidentally run into Grubby, I honestly don’t remember how! I’m happy to tell that I’ve finally found my groove with a vegan recipe kit:) I tried all of them planthood, mindful chef, hello f... See more


Company details

  1. Meal Delivery
  2. Online Food Ordering Service

Written by the company

Vegan recipe kits. All flavour. No faff.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 81% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,964)

322 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I wrote a review back in February 2026…

I wrote a review back in February 2026 explaining how Grubby had completely changed my relationship with food. A few months later, I wanted to come back with one simple update…

I wish I could give even more stars.

Everything I said then is still true - if anything, it’s become even more true with time.

The meals are still the most exciting, varied and genuinely delicious high-protein plant-based options I’ve found anywhere. The quality has never dropped, and I still look forward to choosing what I’m going to eat each week.

What has stood out even more, though, is your customer service. Every time I’ve had the smallest issue, or large issue that wasn’t grubbya fault at all, Lily has sorted it within 24 hours, always going above and beyond. That level of care is so rare these days, and it makes such a difference.

This isn’t just a meal service to me anymore. It genuinely changed my life. It helped rebuild my relationship with food, made cooking something I actually enjoy, and gave me confidence around eating again.

I’m forever grateful for what you’ve created and for the people behind it. Thank you for continuing to care so much - it’s noticed, it’s appreciated, and it’s the reason I’ll keep recommending you to everyone I know. ❤️

22 July 2026
Unprompted review
Rated 5 out of 5 stars

100/100!!!

100/100!!!! All vegan - incredibly tasty - the easiest possible 'cooking' process on the ready meals. Totally changed my health and life. I eat the ready meals twice a day and am losing fat and gaining healthy muscle because some of the meals have a lot of protein. Cannot recommend enough.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

So much choice

We love Grubby and have a mountain of recipe cards now. New ones every month so you don’t have to repeat, but sometimes we do just because the recipes are so tasty! Very easy ordering and delivery too. Only one request -some plant based paneer recipes please 🙏🏼

19 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing creations

Amazing choice, recipes and taste. Full of flavour and creates interesting meals with exactly the right ingredients when you don’t have the headspace to be creative after a long day at work. My daughter loves it too and we’ve decided it’s the best way to ensure she gets balanced meals whilst at uni from next year so plan to sign her up too. Thanks for the deliciousness and making it easy Grubby team.

14 July 2026
Unprompted review
Rated 5 out of 5 stars

Great quality!

The quality of the ingredients and the ease of cooking makes these boxes really great value for money. Their customer service is great as well.

8 July 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love grubby meal kits!

I absolutely love grubby meal kits!
It has completely changed the way I eat, every week I have a completely new set of meals and every single one has been delicious and I've been a weekly subscriber for a couple of years now!
Their customer service team are fab, particularly Lily and Matilda who have always resolved any issues quickly for me.
Thank you!

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Great plant based meal boxes

Great plant based meal boxes. Lots of variety in meals to choose from each week. It's rare but when there isn't an item available they always try their best to provide a suitable alternative. When I had to use the customer service they were very friendly and sorted my issue with no problems. Very happy customer!

3 July 2026
Unprompted review
Rated 4 out of 5 stars

Love Grubby

Love Grubby! Saves me a lot of time and energy, and every meal has been genuinely delicious. My only negative is we've had a couple of shipping issues - but nothing negative to say apart from that!

1 July 2026
Unprompted review
Grubby logo

Reply from Grubby

Thanks for taking the time to leave us a review and for the lovely feedback :)

Rated 5 out of 5 stars

Great meal kit!

My daughter and I absolutely love Grubby! We had no idea a plant-based meal kit was on the market, and we have been so happy to find it!
The meals are really good and easy to prepare. Even though we order the 2-person box, we always have leftovers, so that’s nice.
Customer service is excellent as well!

1 July 2026
Unprompted review
Grubby logo

Reply from Grubby

We really appreciate you sharing your experience! It makes our day to know that Grubby is hitting the spot for you :)

Rated 5 out of 5 stars

Very impressed

We have been very impressed with the meal kits including the range of recipes and ease of assembling. The customer service has been excellent on the very rare occasion we have run into an issue.

14 May 2026
Unprompted review
Grubby logo

Reply from Grubby

We really appreciate the kind words! It’s wonderful to know you’re having such a great experience with us :)

Rated 4 out of 5 stars

Great easy plant-based meals

The meals are tasty and easy to make and will definitely increase your fibre and veg intake! I appreciate that a lot of them have a pretty decent protein content too. There are definitely options for those who don't like certain ingredients although if you're very fussy you might find it a bit repetitive. When I had an issue with a missing recipe I contacted customer service and received a swift response offering me credit against my next box. Delivery is always good although sometimes recently things have been slightly damaged in transit (one meal with a tomato puree explosion). I really appreciate the way it's packaged into paper bags so you can take the ingredients for each meal out and get to work. In future I'd love to see more recyclable packaging for some of the ingredients if possible!

23 June 2026
Unprompted review
Grubby logo

Reply from Grubby

Thanks so much for leaving us a review! We are so glad you're enjoying the recipes :) and we really appreciate your feedback - I will pass this along to the team!

Rated 5 out of 5 stars

Excellent product

The meals that I have received have all been tasty, easy to cook and quick as well and there is such a good variety. The communication with the company is excellent. Delivery is always timely and it is easy to manage times when you don't need a box.

23 June 2026
Unprompted review
Grubby logo

Reply from Grubby

Thanks for the review :) We're so glad to hear that the team have been helpful and you're enjoying your meals too!

Rated 5 out of 5 stars

Genuinely some of the most delicious…

Genuinely some of the most delicious meals we have EVER cooked and eaten. We look forward to our monthly batch of Grubby recipes so much!

We originally started using Grubby when we were plantbased, and to be honest we only tried it because it was the only vegan recipe business we knew about. But since returning to a vegetarian diet, we still continue to use Grubby because it’s by far the best recipe service we’ve used in terms of flavours, meal options and nutrition - and we’ve tried them all through the years.

The variety of dishes is brilliant, the serving sizes and protein content are great, and every meal we’ve cooked has ended up with us saying we’d love to make it again. We’ve made Grubby meals for many different people too, none of whom are even vegetarian let alone plantbased, and they’ve all sung the praises of the food too, with zero complaints about lack of meat that we often hear from people who do usually eat it.

On top of that, the customer service is excellent too. Quick responses, kind and accommodating, which is so important and feels very rare.

Would highly recommend to absolutely everyone I know!! We really do love Grubby!

22 June 2026
Unprompted review
Grubby logo

Reply from Grubby

Thanks for the lovely feedback - we're so thrilled to hear that you are loving Grubby! We love having you as part of the Grubby community :)

Rated 5 out of 5 stars

Best experience - delicious food

Amazing, really tasty food. Never had a problem, all the instructions are really clear, you get a huge variety of meals to choose from with new meals every week. I already feel so much healthier after a couple weeks eating Grubby recipes. My cooking skills have improved and the customer service and client support is top notch, with very friendly staff.

5/5 would highly recommend!! Best meal packs out there (and I've tried them all).

19 June 2026
Unprompted review
Grubby logo

Reply from Grubby

We really appreciate the kind words! It’s wonderful to know you’re having such a great experience with us :)

Rated 5 out of 5 stars

Grubby makes tofu tasty.

These recipes make eating tofu enjoyable. Lovely flavours and textures - two things that wouldn't usually be attributed to tofu!! Grubby makes eating a plant based diet enjoyable and tasty. I filter for high protein.
I love the recipes and have no problems woth deliveries. Very helpful and personal service when raising a query.

18 June 2026
Unprompted review
Grubby logo

Reply from Grubby

We really appreciate you sharing your experience! It makes our day to know that Grubby is hitting the spot for you :)

Rated 5 out of 5 stars

Delicious and easy to follow recipes

Delicious and easy to follow recipes. Great variation from week to week.

17 June 2026
Unprompted review
Grubby logo

Reply from Grubby

Thanks for the lovely feedback - we're so thrilled to hear that you are loving Grubby!

Rated 5 out of 5 stars

The kids love it!

Great food! Excellent options for families! The kids love it! 😍 we recently had an issue with our order and Grubby sorted it within 24hrs, no questions asked. We’ve tried most of the other companies and Grubby is the best so far. Thanks Grubby!

17 June 2026
Unprompted review
Grubby logo

Reply from Grubby

Thanks for the review :) We're so glad to hear that the team have been helpful and you're enjoying your meals too!

Rated 5 out of 5 stars

Excellent value for money

I love this company they are really reasonably priced and food is excellent and easy to make.

17 June 2026
Unprompted review
Grubby logo

Reply from Grubby

Thanks for taking the time to leave this lovely review! We’re delighted to hear that you’re a big fan of your Grubby meals :)

Rated 3 out of 5 stars

Lovely meals but unreliable service

I must say that Grubby meals are so delicious and there is plenty of choice. They should be brilliant, but they are not due to unreliability of ingredients being included. Virtually every week there is at least one item missing. Often a critical ingredient, which means a trip to the shops. This is exactly what I am trying to avoid.
I have raised the issue repeatedly and my complaint has apparently been escalated. I was assured that my packages would get an extra check. Last week it was fully complete, this week we are back to normal with at least one missing item.

There is clearly an issue. Every now and then I could understand, but this is very disappointing. It confirms an endemic problem.

I am sticking with them for now in the hope that things will improve. I must admit they have lost faith in that happening. It’s a real shame.

16 June 2026
Unprompted review
Grubby logo

Reply from Grubby

Hi Rubella,

Thanks for taking the time to leave us a review - although we're so sorry to hear that you've been having issues with your orders.

I've been unable to locate your account or any messages from the information in review - so I'vejust requested more information over Trustpilot so that we can look into this further for you.

Looking forward to hearing from you :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look