Giftbox Boutique Reviews 

14,472
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,964 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery service and wonderful product quality, noting that online orders arrive promptly and are always beautifully packaged. People also find the website very easy to use for customizing thoughtful gifts, making it simple to send special surprises to family and friends. However, some people mentioned minor drawbacks regarding specific product selections or smaller box sizes that felt slightly less impressive. Reviewers also noted that certain items might not suit everyone's personal taste or that requested delivery dates were occasionally missed by a couple of days.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt shipping, careful... See more

Order

Reviewers mention positive feedback about order processes, consistently highlighting that ordering is very... See more

Service

Clients share positive opinions on service, highlighting fast and reliable delivery, thoughtfully curated... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the excellent products... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Giftbox boutique is our go-to for sending out client gifts, their boxes are always so well received and the contents are so thoughtfully curated and presented. We love the way you can add little "extr... See more

Company replied

Rated 5 out of 5 stars

I sent two gift boxes recently to two professional contacts who had helped me a lot, one in Christchurch and one in Auckland. The boxes arrived promptly, and I got excited phone calls from both recipi... See more

Company replied

Rated 5 out of 5 stars

I've ordered so much from here and I'm never disappointed! Always so beautifully presented and well packaged. Great to see there is option for an extra large box too! Super fast delivery all the time... See more

Company replied

Rated 5 out of 5 stars

Easy to use website and also customised orders and delivery instruction. I had to ring and got a friendly staff member that was very helpful and kind. The gifts were amazing from the feedback I got an... See more

Company replied


Company details

  1. Corporate Gift Supplier
  2. also in
  3. Candy Store
  4. Confectionery
  5. Food Products Supplier
  6. Gift Basket Store
  7. Wine Store

Written by the company

Giftbox Boutique offer a range of gift baskets & hampers, sure to make a real impression. Our award-winning gifts are stunningly presented and delivered to their door!

Giftbox Boutique

Written by the company

Happiness Delivered
Giftbox Boutique offers modern gift baskets for all occasions. Thoughtful, affordable gifts we call everyday luxury. From our stylish packaging, to the unforgettable goodies within - we take care of every detail so you don't have to.

Great Service and Speedy Delivery!

Packed in a matte black gift box with a beautiful ribbon.

A memorable gift should start from the outside, setting the scene for all the goodness within! From the packaging and presentation, to the products inside, we believe a gift should evoke a happy-dance from your recipient.

Contact info

4.9

Excellent

TrustScore 5 out of 5

14K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(14,472)

1,824 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The recipient loved it

The recipient loved it, said it was beautifully presented & the goodies were lovely. I found the ordering process very easy & thought it was good value in comparison to others. Thank you!

15 October 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi there,

Thank you so much for your lovely review. :)

We’re so glad the recipient loved their gift and that you found the ordering process easy. We really appreciate your support and are delighted you were happy with your purchase.

Kind regards,
Amy

Rated 5 out of 5 stars

Client LOVED the Giftbox

The Giftbox Boutique has a good range of gifts at reasonable prices. Ordering was easy and delivery was quick. The client absolutely loved the gift.

7 October 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi there,

Thank you for your positive review and feedback.

We're glad to hear you found the ordering process easy and that your client loved the gift. :)

Kind regards,
Amy

Rated 5 out of 5 stars

Great experience super easy

Great experience super easy

15 October 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you for your lovely review.
We’re so pleased to hear you had a great experience and found everything super easy.
We really appreciate your ongoing support.

All the best,
Hine

Rated 5 out of 5 stars

Gifts for All

Great options and I have used for baby gifts, thank you gifts and soon to be Christmas gifts, all have been delivered and appreciated! Awesome Company.

14 October 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your wonderful review.
It’s lovely to hear you’ve chosen us for baby gifts, thank you gifts, and now Christmas gifts too.
We’re so happy to know your gifts have been well received and appreciated. We truly appreciate your continued support and look forward to helping you with many more special occasions.

Kind regards,
Hine

Rated 4 out of 5 stars

It looks great and the quality of the…

It looks great and the quality of the products are classy. The delivery was spot on. The negatives from our side is too much dark chocolate and pretzels are not for us.
Otherwise, please with the package, delivery etc

19 October 2026
Unprompted review
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review.
We’re delighted to hear you were pleased with the quality of our products and the delivery. We appreciate your comments regarding the dark chocolate and pretzels. We have plenty of other options available on our website, including our Build Your Own option, where you can customise a gift box to suit your preferences.

Many thanks,
Hine

Rated 4 out of 5 stars

Very easy to customise box for a gift

Very easy to customise box for a gift. Made up beautifully. Only issue was I requested a specific day for delivery and it came the day before- no biggy but why have an option for delivery date if it will be ignored, wouldn’t stop me using this again though

7 October 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi there,

Thank you for taking the time to send through your feedback and review. We’re glad to hear you loved how your gift box turned out and found it easy to customise. :)

Our preferred delivery date option allows you to select the date you’d ideally like your parcel to arrive on. While we can’t guarantee delivery on a specific day due to relying on a third-party courier, we always aim for parcels to arrive either the day before or on your selected date. We appreciate your understanding and apologise for any disappointment caused by the parcel arriving earlier than expected.

As this was a birthday gift, we would've also labelled the outside of the shipper advising not to open it until your recipient's birthday.

Kind regards,
Amy

Rated 5 out of 5 stars

Love the packaging and the little…

Love the packaging and the little customize note. Very fancy and bougie, made me feel so special on my birthday.

7 October 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your gorgeous review.
We’re so happy to hear you loved the packaging and personalised note, and that your gift made you feel extra special on your birthday. Everyone deserves a little bougie moment, and we’re delighted we could help make your day that bit more special.

Warm regards,
Hine

Rated 5 out of 5 stars

Hard to know what to get a male who has…

Hard to know what to get a male who has everything he needs. Decide on a gift box of beers and snacks. It was a great success. It arrived promptly and was nicely presented. Will keep giving this gift to other males in life.

7 October 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your wonderful review.
We’re delighted to hear the gift box was a hit and arrived promptly, beautifully presented. Finding the perfect gift for someone who has everything can be tricky, so we’re glad we could help make it easy. We look forward to helping you surprise the other special men in your life.

Kind regards,
Hine

Rated 5 out of 5 stars

Quick delivery

Little expensive but good package

14 October 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you for your review.
We’re pleased to hear you were happy with the presentation of your gift box.
We appreciate your comments regarding pricing and are grateful you chose us for your gifting needs.

Wishing you a lovely day,
Hine

Rated 5 out of 5 stars

10/10 fabulous

7 October 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your fabulous review.
We’re thrilled to hear you had such a great experience. We really appreciate your support and hope to help you with another special gift soon.

Many thanks,
Hine

Rated 5 out of 5 stars

Excellent experience

I sent two gift boxes recently to two professional contacts who had helped me a lot, one in Christchurch and one in Auckland. The boxes arrived promptly, and I got excited phone calls from both recipients soon after, full of thanks and absolutely raving about the boxes and the contents. Because of their excellent feedback, I've already ordered some boxes for Christmas. I definitely recommend Giftbox Boutique.

14 October 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your wonderful review and recommendation.
We’re absolutely delighted to hear that both recipients loved their gift boxes and that they made such a lovely impression. It’s wonderful to know you’ve chosen us again for your Christmas gifts.
We truly appreciate your support and look forward to helping you make more people feel special.

Thanks for choosing us,
Hine

Rated 5 out of 5 stars

Honestly I’m so happy to have found a…

Honestly I’m so happy to have found a gift box that fits just about every situation. My sons found you first and their gifts to me have been so welcome. This time my son was the recipient. Thank you for your breadth of service

6 October 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review.
We’re delighted to hear you’ve found us and that our gift boxes have been a hit with your family. It’s especially lovely to know that the gifts your sons have chosen for you have been so well received, and that you’ve now had the chance to send a special gift to your son too.
We truly appreciate your support and are so happy to be part of your gifting occasions.

With appreciation,
Hine

Rated 5 out of 5 stars

Exceptional service

I left it far too late to place my order for delivery on my daughter-in-law's birthday and as it was in a rural area on South Island I was warned that it would probably be two days late. However, it arrived on her birthday. What better service could I ask for.

19 October 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review.
We’re thrilled to hear your gift box arrived right on time for your daughter-in-law’s birthday, especially with the extra distance involved. We know how special it is to have a gift arrive on the day, and we’re so pleased we could help make her birthday that little bit more special.

Thanks again for choosing us,
Hine

Rated 5 out of 5 stars

Easy to order

It was very easy to order and delivery service were very prompt

13 October 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you for your kind review.
We’re so pleased to hear you found the ordering process easy and that your gift box arrived promptly.
We really appreciate you choosing us and hope to help you with another special gift soon!

Warmest regards,
Hine

Rated 4 out of 5 stars

Like the boxes but they could use more…

Like the boxes but they could use more in them. They are pretty but expensive. For what you get.

7 October 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you for taking the time to share your review.
We’re glad you like the presentation of our gift boxes and appreciate your honest comments regarding the contents and pricing.
We also offer a Build Your Own option on our website, where you can choose the items you'd like to include and create a gift box to suit your preferences and budget.

Thanks again for sharing your thoughts,
Hine

Rated 5 out of 5 stars

Simple and easy to order and send with…

Simple and easy to order and send with good add on options

7 October 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you for your lovely review.
We’re so pleased to hear you found the ordering process simple and easy, and enjoyed our range of add-on options.
We want to make gifting as effortless as possible, so it’s wonderful to know you had a great experience.

Thanks again for choosing us,
Hine

Rated 5 out of 5 stars

Great options to choose from

Great options to choose from, very timely delivery and not expensive especially compared to other hamper/gift style providers

4 October 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review.
We’re delighted to hear you enjoyed our range of gift options and found our delivery prompt and pricing great value.
We really appreciate you choosing us and hope to help you with another gift soon.

Many thanks,
Hine

Rated 5 out of 5 stars

Deliciously Decadent

Easy to order, delivered speedily, great contents

6 October 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you for your lovely review.
We’re so pleased to hear you found the ordering process easy, delivery speedy, and loved the contents of your gift box.
We really appreciate your support and hope to help you with another order soon.

Warm regards,
Hine

Rated 5 out of 5 stars

I continue to receive wonderful service…

I continue to receive wonderful service and products from Giftbox Boutique. The variety is wonderful for my clients and friends; try them, and you will not be disappointed. Ceinwen

6 October 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you for such a lovely review, Ceinwen.
We’re so pleased to hear that you continue to enjoy our products and service, and that our variety of gifts gives you plenty of options for your clients and friends. We truly appreciate your continued support and recommendation. It means a lot to know that you keep coming back to Giftbox Boutique for your gifting needs.

Warm regards,
Hine

Rated 5 out of 5 stars

Beautiful products

Beautiful products, well presented, the recipient loved it 💕😀

5 October 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you for your lovely review.
We’re delighted to hear that you were happy with the beautiful presentation and that the recipient loved their gift.
It’s always lovely to know that our gift boxes help make someone’s day extra special.

Warm regards,
Hine

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