Get Driven Reviews 

134
TrustScore 4.5 out of 5

4.7

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Company details

  1. Taxi Service

Written by the company

Get Driven is a platform where we drive you in your own car. We offer you a safe night out in your own comfort, or we convert travel time into work time for business people. Our certified chauffeurs drive you anywhere, anytime, from any location. You can either book a driver via our app, or our website.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

134 reviews

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4.7

All reviews

(134)

1 review in the last 12 months

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Rated 5 out of 5 stars

Long time fan

As someone who works for GetDriven and has used it for about 3 years now, I can simply say that the job is amazing and the service is well executed!!

9 November 2024
Unprompted review
Rated 1 out of 5 stars

I downloaded the app yesterday

I downloaded the app yesterday. Paid in front for credits and I can't Log in. It gives constantly an error. It's says the app is not working. Even when you log in through the website. Can you help me please? I 'eed a driver tomorrow.

8 June 2023
Unprompted review
Rated 1 out of 5 stars

not the best working conditions

I am a driver for this company and they always pay my wages late. also they promise numerous incentives but there are none. drivers should be fine with everything but are treated poorly and scolded by the management

10 May 2023
Unprompted review
Get Driven logo

Reply from Get Driven

Dear VT
We are sorry to hear this. Your feedback could be sent over to the management and we strongly suggest you do. However, we have not once paid salary later then the contract indicated unless due unforeseen circumstances that were out of our reach f.e. server issues at the social secretary. Concerning the incentives; we have spent over €100.000 in incentives per year the last year. The trophycars are put on hold due to a serious accident which is currently under investigation. We are releasing a bunch of new incentives soon. Hoping to have informed you a little more this way, however sending us this feedback directly would have been more efficient.

Rated 1 out of 5 stars

Paid but unable to use services

Joined yesterday, membership fee instantly went off however I have not been able to log into my account.

Have logged 3 online queries with no response other than automated reference numbers.
Also called and got told another agent would phone me back, still nothing.

Paid and unable to access or use services

7 October 2022
Unprompted review
Get Driven logo

Reply from Get Driven

Hi Madeleine,

We do not work with membership fees. Our app is completely free and you are only billed when you have effectively done a ride. Our company is based in Belgium and we see that you are based in South Africa. We know that there is also a company in Cape Town that offers private drivers, which by the way also operates under the name 'Get driven' (https://www.getdriven.co.za/) But we have no affiliation with them. May I therefore kindly ask you to remove this review.

Thank you in advance.

Kind regards,

Get Driven

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