We had some problems with the delivery by the external company, but gardenway cleared it well out. The product is of very good quality. Easy to set up and there is clearly attention to detail. D... See more
Company replied
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See what reviewers are saying
The lounge that I received is full of scratches and other damage. It is a shame that they sent this to a customer. I want to return the set, and now they want me to pay for the return. I think this is... See more
Company replied
Great value for money. Very fast and well documented delivery process. Quality looks decent but will have to be proven on the long term. One improvement item: the ID numbering is not present on all tu... See more
The delivery was correct, the tunnel is great, the construction was not that easy as shown on the little movie but we succeeded. And the price was great. The plants are all growing well. With all the... See more
Company details
Written by the company
Welkom bij Gardenway, één van de snelst groeiende online winkels voor tuinartikelen in Europa. In 2011 zijn we begonnen op de Poolse markt. Dankzij een hecht team, goede beslissingen en nieuwe technologie ontdekten we al snel dat we met trots de grenzen van één land konden overschrijden. Sindsdien zijn we aanwezig in meer dan 10 Europese landen.
Contact info
Stępińska 22/30, 00-739, Warszawa, Poland
- 3223209827 (NL) 3223209831 (FR)
- info@gardenway.be
- gardenway.be
3.7
Average
103 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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delivery is 2 days late and didnt…
delivery is 2 days late and didnt recieve any communication about it
29 May 2026
Reply from Gardenway
Good morning,
We're sorry your order didn't meet your expectations or that there were any delivery issues. We'd like to investigate the situation and propose a solution.
Our team will contact you shortly to discuss the details and ensure the issue is fully resolved.
Best regards.
The delivery was correct
The delivery was correct, the tunnel is great, the construction was not that easy as shown on the little movie but we succeeded. And the price was great. The plants are all growing well. With all the windows you have to learn to play.
20 April 2026
Roof was damaged by the delivery
Roof was damaged by the delivery. Materialen was not good. The roof and side panels are low budget. The Manuel to install it was not clear.
2 April 2026
Reply from Gardenway
Good morning,
We are sorry that our service did not meet your expectations. This is definitely not the standard we strive for. We would like to explain the situation in detail and remedy any inconvenience.
We will contact you by phone to find a solution together.
We apologize for any inconvenience and thank you for your comments.
The Gardenway Team
Quick delivery but the product is way…
Quick delivery but the product is way too light, many cuts in the plastic... it was for me a total waste.
1 March 2026
Reply from Gardenway
Good morning,
Thank you for your feedback. We are very sorry that we did not fully meet your expectations this time. Every comment is valuable to us because it helps us improve our services.
We will contact you to discuss the situation and find the best solution.
Yours sincerely,
The Gardenway Team
perfect items superfast shipping
26 March 2026
It was ment as a birthdaygift and…
It was ment as a birthdaygift and delivery was late so that was a bummer, but when it did arrive it was good quality, nice and spacious
7 March 2026
Great value for money
Great value for money. Very fast and well documented delivery process. Quality looks decent but will have to be proven on the long term. One improvement item: the ID numbering is not present on all tubes. I could solve it by comparing the ones without numbers to the ones that did have a number, and some logical thinking. But all of them should have a number in my opinion.
15 February 2026
Beautiful and Quick service
15 October 2025
The lounge that I received is full of…
The lounge that I received is full of scratches and other damage. It is a shame that they sent this to a customer. I want to return the set, and now they want me to pay for the return. I think this is their business model: deliver rubbish, provide bad service, and make the customer pay extra. The webpage is the customer service, and even after sending pictures of the damage, it always gives the same answer: please send pictures.
25 August 2025
Reply from Gardenway
Bonjour. Nous sommes désolés que vous ayez cette impression. Cela ne devrait pas être le cas. Nous vous appellerons prochainement pour résoudre cette situation. Nous voulons arranger les choses. Veuillez nous excuser pour la gêne occasionnée.
Delivery not ok
Delivery not ok, not on time, not delivered on the second time, delivered on the 3th day after the official date of delivery.
8 July 2025
Reply from Gardenway
Bonjour. Nous sommes désolés que vous ayez cette impression. Cela ne devrait pas être le cas. Nous vous appellerons prochainement pour résoudre cette situation. Nous voulons arranger les choses. Veuillez nous excuser pour la gêne occasionnée.
flawless purchase transaction
flawless purchase transaction. Regular updates keep you well informed.
31 May 2025
Trempoline to Belgium
Product conform at the command and arrived in time.
Problem : pack/boxes was really destoyed when it arrived at home. Hopefully, nothing was broken inside and every pieces were in the pack/boxes.
11 May 2025
very nice greenhouse for this…
very nice greenhouse for this pricepoint.
A few items were missing at delivery but Gardenway responded immediately after my complaint.
7 May 2025
Good product, receving product took some time by the external company
We had some problems with the delivery by the external company, but gardenway cleared it well out.
The product is of very good quality.
Easy to set up and there is clearly attention to detail. Definitely recommended to order here if it is not too urgent. It's worth the wait.
12 April 2025
Reply from Gardenway
Bonjour.
Nous sommes désolés que vous ayez cette impression. Cela ne devrait pas être le cas. Nous vous appellerons prochainement pour résoudre cette situation. Nous voulons arranger les choses. Veuillez nous excuser pour la gêne occasionnée.
delivery on time
27 March 2025
Very good product
27 March 2025
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