Gamers Repair Reviews 

20
TrustScore 4 out of 5

4.0

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Rated 4 out of 5 stars

Shipped fast, & worked for repairs, however I believe this drive was intended for a xbox one, & not a series X. The casing had an external mounting bracket which wouldn’t have fit, & I had to bend a m... See more

Company replied

Rated 5 out of 5 stars

Ordered a refab PSU for an Xbox One X and came flawless, shipped flawless, and installed flawless. A++ Experience! Helped a friend fix his daughter's xbox. She was so happy she cried XD Made her... See more

Company replied

Rated 1 out of 5 stars

They sent me a part that doesnt work, asked me to test it with a "multimeter" , not everyone has that, so i cant prove the part is faulty. Refunded me 12$ after i spent 31$ and they wont let me delete... See more

Company replied

Rated 5 out of 5 stars

Good selection of parts, I was able to fix up my console and it’s working great now! Parts arrived safely and undamaged.

Company details

  1. Computer Repair Service
  2. Repair Service
  3. Video Game Store

Written by the company

For over 18 years, GamersRepair® has provider Gamers of all types a source for service and assurance that their gaming devices will live on. We are a family owned, family run business who specialize in Video Game based devices such as the Xbox SERIES X, the PlayStation 5, Custom-built Gaming PCs, and NOW hand-held and VR systems. See our services for Xbox ONE Repair, Xbox SERIES X|S Repair, PS5 Repair, PS4 Repair, Nintendo Switch Repair, and much more!


Contact info

4.0

Great

TrustScore 4 out of 5

20 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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4.0

All reviews

(20)

20 reviews in the last 12 months

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Rated 1 out of 5 stars
Gamers Repair logo

Reply from Gamers Repair

We're sorry to hear about the trouble. Please feel free to reach out to our customer service department and we can arrange to send out a replacement for you.

Rated 1 out of 5 stars

They sent me a part that doesnt work

They sent me a part that doesnt work, asked me to test it with a "multimeter" , not everyone has that, so i cant prove the part is faulty. Refunded me 12$ after i spent 31$ and they wont let me delete my account, ive tried in-store and emailing...

5 May 2026
Gamers Repair logo

Reply from Gamers Repair

Sorry to hear about the trouble. We have not received any requests for account removal. Please reach out to our customer service department for those types of requests. We reference the "multimeter" in troubleshooting steps that we provide. If that is not an option, please feel free to start a return on the defective item. We guarantee our parts for a full 180 days.

Rated 5 out of 5 stars

Great overall experience

Great overall experience. Excellent communication & speedy responses, they set the expectations high and delivered. Parts were exactly as described.

23 April 2026
Rated 5 out of 5 stars

Great source for Console parts!

Ordered a refab PSU for an Xbox One X and came flawless, shipped flawless, and installed flawless. A++ Experience!

Helped a friend fix his daughter's xbox. She was so happy she cried XD Made her day, made my day and I learned something new. Looking forward to my next project, thanks to gamesrepair.com!

28 April 2026
Gamers Repair logo

Reply from Gamers Repair

Thank you for allowing us to be part of that! Happy Gaming to All!

Rated 4 out of 5 stars

Not exactly what I needed, but it worked.

Shipped fast, & worked for repairs, however I believe this drive was intended for a xbox one, & not a series X. The casing had an external mounting bracket which wouldn’t have fit, & I had to bend a metal prong to remove the laser deck. If you buy this intending to replace a series X disc drive, be prepared to place it in the original drive’s case, & potentially bend parts of the replacement’s casing.

27 April 2026
Gamers Repair logo

Reply from Gamers Repair

Thank you for your feedback! You helped us to find a inaccurate part in one of our suppliers inventory. We are working to correct it now.

Rated 1 out of 5 stars

The item did not work

The item did not work

28 March 2026
Gamers Repair logo

Reply from Gamers Repair

Hello. We're sorry to hear about the trouble. Please try and contact us for help with your purchase or to start a return. Thanks!

Rated 5 out of 5 stars

I would definitely buy from these guys…

I would definitely buy from these guys again. I will say that the liquid metal did leak a bit onto the motherboard so I had to clean it thoroughly before install but that was an easy task. Definitely 5 stars for me.

30 March 2026
Gamers Repair logo

Reply from Gamers Repair

Thank you for your feedback, Anthony! We will make a note about the liquid metal. Thanks!

Rated 5 out of 5 stars

Amazing seller

Amazing seller, even after a miscommunication the issue was promptly addressed and taken care of with great haste and knowledge and very friendly, would def shop with them again

12 March 2026
Rated 2 out of 5 stars

Seller never sent shipping notice

Seller never sent shipping notice. Package showed up unexpectedly and sat in the rain for a few hours before it was noticed. Merchandise wasn’t damaged, but unfortunately didn’t fix the problem either.

17 March 2026
Gamers Repair logo

Reply from Gamers Repair

Hello and thanks for your feedback. Sorry to hear about the trouble. Shipping notices are automated so chances are the spam folder may have intercepted the shipping email.

Rated 5 out of 5 stars

Shipping was fast

Shipping was fast! Price was reasonable. I got the Xbox 1x power supply. One of the plastic pins was a little bent, but I was able to straighten it out enough to install. I’d definitely recommend your site to others.

17 March 2026

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