Company activity
Updated 20 hours ago
This page gives you a detailed overview of how BIKE24 has used Trustpilot over the past 12 months. Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag, and whether those flagged reviews actually breach our guidelines.
Claimed their Trustpilot profile: October 2020.
Confirmed details
Proof of identity
Proof of identity of a user associated with this account
Contact details
Google My Business account verified and synced
Bank account
Bank account registered during subscription process
Pays to access extra Trustpilot features.
Asks their customers for reviews — whether positive or negative.
Review sources
Where reviews have come from for the past 12 months
Organic
6,452
Verified
6
Invited
0
Redirected
55
Total reviews from the past 12 months
6,513
Star distribution by review source
How star ratings differ by review source from the past 12 months
Reviews over time
How BIKE24 got its reviews in the past 12 months
Profile merges
How many profile merges happened in the past 12 months
2 October 2020
One profile merged into BIKE24 because it was about an identical domain.
BIKE24's TrustScore became 4.3 after this profile merge (previously ).
See detailsReply behavior
How BIKE24 replied to negative reviews in the past 12 months
BIKE24’s flagging activity
How frequently BIKE24 flagged their reviews in the past 12 months
What's a flagged review?
BIKE24 may flag a review if they think it's in breach of Trustpilot's guidelines.
BIKE24 selects the reason(s) they're flagging the review, so we know what to investigate.
We don’t hide flagged reviews that are under investigation, unless they are flagged as having harmful or illegal content (then we blur them out).
Our Content Integrity Team assesses whether the flagged review is in fact in breach of our guidelines. If it is, we contact the reviewer.
If the reviewer is unable to resolve the issue, we remove the review from trustpilot.com.
- BIKE24 flagged 42 of their reviews a total of 42 times.
- 4% of those cases turned out to be invalid.
* Data doesn’t include the 1 flagged review that Trustpilot is currently investigating.
What happened to the 42 flagged reviews from the past 12 months?
Reviews still online on trustpilot.com
6
Reviews removed from trustpilot.com
36
Review isn’t in breach of Trustpilot's guidelines for the reason(s) flagged by BIKE24
2
Reviewer resolved the breach of Trustpilot's guidelines
4
Reviewer didn't respond to Trustpilot's request to resolve the breach of Trustpilot's guidelines
36
Reviewer didn't resolve the breach of Trustpilot's guidelines