BEIZ Reviews 

124
•
TrustScore 3 out of 5

2.8

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Rated 2 out of 5 stars

Delivery time is stated as 6–10 days. I found a set of standard tyres (of which they had 12 in stock) and figured that delivery would likely be completed in close to six days. I WAS... See more

Rated 2 out of 5 stars

Poor communication. Short delivery times are promised, but when you ask about the status of your order more than a week later, that’s when they finally start taking action. Otherwise, it’s good.

Company replied

Rated 4 out of 5 stars

Qutie long delivery time. No tracking until the item reach Swedish fraight company. 3 tyres deliverd first and the last came 2 days after the first one, good communication after the missing tyre. All... See more

Company replied

Rated 3 out of 5 stars

The rear tire had a different profile than the front tire, which wasn't apparent from the photos. Fast delivery!

Company replied

Company details

  1. Tire Shop

Written by the company

BEIZ is an expert in online tyre and wheel sales for cars, SUVs and motorcycles across Europe.


Contact info

2.8

Average

TrustScore 3 out of 5

124 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 15% of negative reviews

Typically replies within 1 month

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2.8

All reviews

(124)

124 reviews in the last 12 months

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Rated 2 out of 5 stars

Do NOT trust the stated delivery time

Delivery time is stated as 6–10 days.

I found a set of standard tyres (of which they had 12 in stock) and figured that delivery would likely be completed in close to six days. I WAS WRONG.

I placed and paid for my order on the morning of 23 September.

SIX days later, I received an email saying that my order was about to be processed (!).

Three days after that (2 October), I emailed them, expressing my concern about the lack of service and progress. I asked when I could reasonably expect delivery under the circumstances. My email was never answered.

TWELVE days after placing the order, I received an email stating that my tyres were ready to be shipped. However, tracking information was unavailable for another 10 (!) days.

TWENTY-ONE days after placing the order, I received a text message saying that my tyres would be delivered the following day.

TWENTY-TWO days after placing the order, they were finally delivered (15 October).

FAR FROM THE PROMISED 6–10 DAYS.
Shame on you.

15 October 2026
Unprompted review
Rated 1 out of 5 stars

Two weeks ago we order Dubdäck tires…

Two weeks ago we order Dubdäck tires for our Car. Last week the e-mail Said in couple of Days we sent you the tires. Today thry Said hopefull we sent you the tires next week. We need the tires we don't trust them. And now we ask our money back and no awnser.

2 November 2026
Unprompted review
Rated 1 out of 5 stars

Extremely bad customer service

I ordered 4 tires and paid via Klarna. The next day, I canceled the order because I realized I had selected the wrong size. Although the order was canceled, a month has passed—and I have sent multiple emails—yet the payment has not been reversed, and they are not responding to any of my emails.

30 October 2026
Unprompted review
Rated 5 out of 5 stars

Tires

It was a great experience loved the tires.

28 March 2026
BEIZ logo

Reply from BEIZ

Hello,

Thank you for your review! Great to hear you’re happy with the tyres — that’s what matters most. Safe driving, and welcome back anytime.

Team BEIZ

Rated 1 out of 5 stars

Ordered Comforser allterrain tires…

Ordered Comforser allterrain tires 285/70/17, tires were not round, tried to balance them many times, BEIZ did not answer to phone or email about warranty.

1 June 2026
BEIZ logo

Reply from BEIZ

Hello,

Thank you for your review, and we’re sorry about the trouble with the tyres — a balancing issue like this is exactly what the warranty process is for, and we want to look into it.

We’ve checked our ticket system and couldn’t find a message from you, so it’s possible it didn’t reach us. Please write directly to support@beiz.eu with your order number and a short description of the issue, and we’ll take it from there as a priority.

Team BEIZ

Rated 2 out of 5 stars

Poor communication, very long delivery times

Poor communication. Short delivery times are promised, but when you ask about the status of your order more than a week later, that’s when they finally start taking action. Otherwise, it’s good.

9 July 2026
BEIZ logo

Reply from BEIZ

Hello,

Thank you for your review, and you’re right — an order shouldn’t need a customer’s reminder to move forward. We’re sorry it took your message to get things going, and we’re looking at how orders are tracked on our side so this doesn’t happen again.

Glad the rest of the experience was good, and thank you for your patience.

Team BEIZ

Rated 3 out of 5 stars

The rear tire had a different profile…

The rear tire had a different profile than the front tire, which wasn't apparent from the photos. Fast delivery!

26 January 2026
BEIZ logo

Reply from BEIZ

Hello,

Thank you for your review! Great to hear the delivery was fast.
You’re right that the difference in profile should be clear before ordering — product photos from manufacturers don’t always show it, and we’ll look at making this more visible on the product pages.

Thank you for pointing it out, and safe riding.

Team BEIZ

Rated 1 out of 5 stars

Ordered 4 wheels

Ordered 4 wheels, 2 arrived damaged. After we contacted them to arrange return and cancellation of the order, they took a long time to respond, and now they aren't answering/providing us with any help/information about how to return the wheels. Very frustrating that the only point of contact is email, when they're not even responding to them.

26 October 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible experience with…

Absolutely terrible experience with Beiz. I ordered 4 studded tires, and more than 3 months later, I have received only 2. I have tried contacting this company through every possible channel, but they completely ignore me. No response, no solution, no accountability.

I have paid for products that I still haven’t received, and Beiz apparently couldn’t care less. This is an unacceptable way to treat paying customers. A company that takes your money but refuses to respond when something goes wrong shows a complete lack of respect for its customers.

At this point, I feel like I’ve lost a significant amount of money. The worst part isn’t just the missing tires, but the complete lack of customer service and communication.

I strongly advise people to think twice before ordering from Beiz. Based on my experience, I would never order from them again. Absolutely disgraceful service.

26 October 2026
Unprompted review
Rated 2 out of 5 stars

The item at picture was different than…

The item at picture was different than I get. And I send message about it with pictures and reply was that the selling tires in website are different than the photo at website? If you want to change tires pay the sending you self. No good.

1 October 2026
BEIZ logo

Reply from BEIZ

Hello,

Thank you for taking the time to share this, and we’re sorry the experience left you with this impression — that’s not the standard we want to deliver.

You’re right that the product photo should give a clear picture of what arrives, and we understand the frustration when it doesn’t. The images on our site are supplied by the tyre manufacturers, and in some cases they show a different variant of the same model. The tyres you received match the product listed in the non-studded (lamella) category you ordered from, which is why our team referred to the description rather than the photo. That said, the way this was communicated to you clearly missed the mark, and we apologise for that.

Team BEIZ

Rated 5 out of 5 stars

Sharp delivery just as expected

Sharp delivery just as expected. Up to date inventory and availability information.

23 March 2026
BEIZ logo

Reply from BEIZ

Hello,

Thank you for the five stars! Keeping stock and availability information accurate is something we work on every day, so it’s great to hear it showed — and that the delivery landed right on schedule.

Looking forward to your next order!

Team BEIZ

Rated 5 out of 5 stars

So good quality

26 October 2026
Unprompted review
BEIZ logo

Reply from BEIZ

Hello,

Thank you for the five stars! Glad the tyres lived up to expectations — safe driving, and welcome back anytime.

Team BEIZ

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