Beforepay Reviews 

5,824
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 696 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the mobile application is simple to navigate, allowing them to easily access funds during unexpected financial shortfalls. Reviewers often mention that the verification steps are straightforward and make managing emergency expenses stress-free. People genuinely appreciate the prompt money transfers and the helpful support team whenever they need a little extra cash. However, some reviewers were not happy with unpredictable changes to their borrowing limits. Consumers noted that these amounts can decrease unexpectedly without a clear reason, even when their personal financial situation improves over time.

What people talk about most

Payment

Reviewers highlight positive aspects of payment, noting that funds are deposited instantly and the... See more

User experience

Consumers find user experience to be positive, highlighting that the platform is easy to navigate, funds are... See more

Service

Clients share positive opinions on service, describing it as a convenient, efficient, and great option when... See more

Customer service

Customers had positive experiences with customer service, frequently highlighting fast responses and very... See more

Application

Users describe positive interactions with application, highlighting that the platform is simple, reliable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What you see is what you get. Cooperate as a team with the company as they are with you and you can use this to help pay for dentist, school supplies, vehicle rego ect. Has never let me down, have onl... See more

Rated 5 out of 5 stars

Before pay has helped me during some difficult financial hardships. The verification steps are easy. You just have to know your log in info. They are very trustworthy. The correspondence with them i... See more

Company replied

Rated 5 out of 5 stars

This is a great company. They are very understanding if you ever need help due to financial situations changing. Always communicate with them using the app you struggle to make repayments. They are... See more

Rated 5 out of 5 stars

They are really helpful and easy service when you need a bit extra money to get through the week . Simple application quick answer and quick transfer.


Company details

Verified business

Trustpilot has verified this business is government-registered. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 633925505

  1. Non-Bank Financial Service
  2. also in
  3. Alternative Financial Service
  4. Payment Service

Written by the company

Download Beforepay to access extra funds when you need them, with clear costs shown upfront. Get free money tips and insights to help you understand your finances, all in one app. Fair, simple and clear.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(5,824)

584 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience. Although repayment options should be split up into 4 weekly repayments. You would get alot more customers if you did so.

27 October 2026
Rated 5 out of 5 stars

Good easy and fast

Good easy and fast

24 October 2026
Beforepay logo

Reply from Beforepay

Thank you for the kind words. We’re glad Beforepay’s been easy and fast for you.

Rated 5 out of 5 stars

Good easy..

16 October 2026
Beforepay logo

Reply from Beforepay

Thank you for the kind words. We’re glad Beforepay’s been easy for you.

Rated 5 out of 5 stars

Always easy to use

Always easy to use , funds are instantly available

20 October 2026
Beforepay logo

Reply from Beforepay

Thank you for the kind words. We’re glad Beforepay’s been easy for you.

Rated 1 out of 5 stars

It started really good but then my…

It started really good but then my limit started to decreased and end up with only $100. Whilst other wage pay companies offer consistent large amount.

18 October 2026
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Reply from Beforepay

Thanks for sharing this. We understand it’s disappointing to see your limit change. Each cash out is assessed individually based on factors like spending patterns and account activity, so it can move over time. If you’d like your account reviewed, contact support@beforepay.com.au or use in-app chat.

Rated 5 out of 5 stars

Beforepay is easy to use and accessible…

Beforepay is easy to use and accessible whenever I need it. The app is simple and convenient, making the whole process quick and hassle-free. Highly recommended!

15 October 2026
Beforepay logo

Reply from Beforepay

Thank you so much for the kind words and for recommending us. We’re glad the app has been simple and convenient, and the process quick for you.

Rated 5 out of 5 stars

Easy app to use

Easy app to use , quick to send money required and all went smoothly ❤️

17 October 2026
Beforepay logo

Reply from Beforepay

Thank you for the kind words. We’re glad the app has been easy to use and the process has gone smoothly for you.

Rated 2 out of 5 stars

Taking advantage of vulnerable…

Taking advantage of vulnerable customers.
Hidden clauses in agreements.
No customer care number

29 November 2025
Beforepay logo

Reply from Beforepay

Thank you for sharing this. We take feedback about how customers experience our terms and support seriously.

All fees, rates and terms are shown in full before you accept a loan, and the same terms are available in-app and on our website at any time, there's nothing added after the fact. If a specific clause wasn't clear to you, we'd like to know which one so we can look at how it's presented.

You can reach our support team directly through in-app chat or at support@beforepay.com.au, we're happy to help there.

Rated 5 out of 5 stars

Truth is key.

Hello everyone, I am so happy with the service from before pay.. simple, quick, and easy.. the money arrives when they say it will, no hoops, miles of paper work. Great company.

19 November 2025
Beforepay logo

Reply from Beforepay

Thank you for taking the time to share this. We're glad the process was simple and the funds arrived when expected, that's exactly what we aim for. Thanks for the kind words, and we're here whenever you need us again.

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