Excellent customer service! Yuliia was very kind, helpful and professional. She handled my request quickly and made the whole process very easy. I’m really happy with the support I received. I love... See more
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Created with AI, based on recent reviews
Created with AI, based on reviewer opinions
#BeAYBL
United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 3% of negative reviews
Typically replies within 24 hours
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Great customer service! These are the best leggings I ever tried on! They make me look snatched and they are super comfortable! I’ve bought multiple sets already and have fallen in love with each one! Definitely recommend this brand. My instagram is @beckyyy21 if you would like to see a picture!
The best shorts EVER. The enhance range is my favourite, look so good on and do not budge when squatting!!!
Photos of me in them on my insta🫶🏼 @caitlindfitness_
Oder never arrived due to delivery service. E mailed and was asked to wait 7 days to see if it would be delivered, still never arrived. Contacted AYBL again and said they would re-send and delivery charge was refunded. Order was a birthday gift but passed the day so keeping for Christmas. Appreciate issue being sorted. Fab customer service
I love aybl clothing so much as active wear and even just everyday clothing, good materials, good fit and overall good quality!!
I love AYBL, gym fits are amazing! Such nice sets and colors and VERY comfy. If your new to the gym this is the best brand to get from!
Absolutely fantastic gear! Love the quality of the fabrics, ticks every box for me & i cant wait to expand my closet with more AYBL items 😍
One of my favorite gym brands, I always feel so confident and the shipping is always fast.
I had an issue with my order and Elysia on the support team dealt with the issue promptly and professionally. Very happy with the level of customer support and would shop here again because of it.
Reply from AYBL
Highly recommend this company. Excellent products. Received one incorrect item and the issue was dealt with immediately and efficiently by Juliia. Correct item sent immediately. Excellent customer service.
Reply from AYBL
Special mention to Elysia who really help us with a big issue, she is really amazing help us fast and find a solution, thank you again Elysia, she is helping aybl becoming a better brand.
Reply from AYBL
quick response when I facing the customs issue
Reply from AYBL
I absolutely love AYBL! 🤍 The designs are beautiful, stylish and perfect for both workouts and everyday life. I love wearing and sharing their pieces as part of my fitness and lifestyle journey!
As someone who’s passionate about running, fitness and an active lifestyle, AYBL is definitely a brand I love! 🫶🏼
You can also find me wearing my AYBL outfits on Instagram: @dp_cyrielle
Highly recommend! ✨
Reply from AYBL
Absolutely love the fits and that there is something for everyone! I started wearing aybl sets when I was 5stone heavier and have continued all through my weight loss as they always compliment my figure! I have multiple styles and colours and everyone always compliments when I’m wearing them. Did have an issue where the seam on a pair of leggings came loose but after an email to the customer service team they sent out a replacement pair the same day! Highly recommend!
All my AYBL fits are posted on my insta @bobsfitness2026
Reply from AYBL
I have never experienced such disappointing customer service.
My AYBL parcel arrived opened, with several items apparently missing. I honestly don’t know when or where the parcel was opened. It could have happened inside my apartment building or at some other point during the delivery process. I cannot say for certain. For this, I don’t blame AYBL.
I immediately contacted AYBL customer service and provided photographic evidence of the opened packaging and its contents.
AYBL initially offered to resend the missing items. However, I explained that I had already purchased them elsewhere because I needed them quick and due to this delay it would arrive to late. So I requested a refund instead.
After that, I was asked to resend all the evidence so they could investigate the matter. I cooperated and provided everything requested.
Since then, it has been 2–3 weeks without any update. I have sent FOUR follow-up emails, yet I have not received a single response.
I understand that investigations can take time, but completely ignoring a customer who has repeatedly tried to resolve an issue is unacceptable. At least you could let me know they are still investigating the matter.
What makes this even more frustrating is that AYBL initially responded to my complaint, requested additional evidence and then simply stopped communicating.
I expected much better from a brand like AYBL.
I am still waiting for someone to take responsibility for my case, communicate with me and provide a proper resolution.
Reply from AYBL
My shorts got defect, however Yuliia helped me to solve this issue quickly and I’ve been sent brand new shorts.
I am very happy with AYBL’s products.
Thank you Yuliia!
Reply from AYBL
I had an item replaced free of charge by the great help of yuliia and Paige M. They got back to me very quick about my problems and sorted it right away.
Reply from AYBL
Love everything I've ordered. I had a slight issue with one pair of leggings but Elysia from customer service promptly resolved it with no problems. Definitely a return customer thanks :)
Reply from AYBL
My order from AYBL arrived with the branding letters missing from the fabric. I contacted customer support, and Elysia was incredibly helpful. She resolved the issue right away and quickly arranged for a replacement pair to be sent out. Fantastic customer service—thank you, Elysia!
Reply from AYBL
Always loved Aybl’s products for the last 6 years I’ve been a customer, the quality and fit is just what I expected and love. When I had one minor issue with a product it was quickly resolved and the item replaced, Elysia in customer service was fantastic.
Reply from AYBL
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