There was an issue with the local post office and I couldn't receive the original shipment---the company sent me a new one very quickly. Very nice and responsive customer service rep as well. Wish the... See more
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It's hit and miss if you're going to get products advertised. Also against NZ law to advertise products not in stock. If drop shipping this has to be made clear to the consumer. Bought and paid for... See more
Company replied
I was really nervous to buy from beauty bliss because theyre arent many reviews on other websites and because I haven't brought makeup online. Package arrived in one day and had the sweetest lil drawi... See more
Ordered yesterday, got today! With a little chocolate surprise too! Would definitely shop again. Communication excellent. Delivery super fast.
Company details
Written by the company
Beauty Bliss is a carefully curated, independently-owned cosmetics and beauty website. We're a small team dedicated to bringing the best in makeup, haircare and skincare to New Zealand and Australia.
Contact info
1/5 School Road, Kaiwharawhara, 6035, Wellington, New Zealand
- 0800 4 BLISS or +6445551009
- support@beautybliss.co.nz
- beautybliss.co.nz
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 24 hours
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Great communication & Super fast delivery
Ordered yesterday, got today! With a little chocolate surprise too! Would definitely shop again. Communication excellent. Delivery super fast.
Was so easy to order and it came within…
Was so easy to order and it came within 2 days !! Would definitely order from here again :)
Reply from Beauty Bliss New Zealand
There was an issue with the local post…
There was an issue with the local post office and I couldn't receive the original shipment---the company sent me a new one very quickly. Very nice and responsive customer service rep as well. Wish they ran the post office too!
Fantastic customer service
Fantastic customer service! My order arrived incredibly quickly, and when I had a question about one product and another item arrived damaged in transit, the team responded promptly with a friendly and helpful explanation. They immediately arranged a replacement for the damaged item with no hassle at all.
It’s always reassuring to buy from a company that stands behind their products and genuinely cares about their customers. I’m very impressed with both the service and the fast shipping, and I’ll definitely be ordering from them again. Highly recommend!
Reply from Beauty Bliss New Zealand
What a great company this is
What a great company this is. There was no mucking around. My order was dispatched quickly and I received the next day. Thank you So Much. I am very happy with my purchase. Will most definitely deal with Beauty Bliss again.!!!
Reply from Beauty Bliss New Zealand
Amazing service
Amazing service. My order arrived so very promptly and my husband is so delighted with his new hair brush. I had spent many hours trying to find the one he wanted. So many thank yous no more searching.
Reply from Beauty Bliss New Zealand
Super easy site to use
Super easy site to use , good selection and some great specials . Super speedy confirmation emails , Many Thanks you guys x
Reply from Beauty Bliss New Zealand
Easy process
Easy process. Quick response email to my order .
Reason us 4 is that I've only just order ed so not yet received my product. Thank you
Have not received my produkt purchased…
Have not received my produkt purchased 2 weeks ago, no reply to mails, can you please send me pedi pro or money back ?
Reply from Beauty Bliss New Zealand
I used their chat line to enquire about…
I used their chat line to enquire about a product. 18/2/26 late AM. Person who responded knew little about the product and took a very long time to respond to my questions. Did not inspire any confidence to buy their products.
Great service
Hi, seems very simple and straight forward. Nice welcome email. Free shipping.
I went into your website to get a new…
I went into your website to get a new purfum I smelt on a lady last week.
Reply from Beauty Bliss New Zealand
Advertised items not in stock
It's hit and miss if you're going to get products advertised. Also against NZ law to advertise products not in stock. If drop shipping this has to be made clear to the consumer. Bought and paid for olaplex shampoo and conditioner on 25 march. No communication from Beauty Bliss re courier, emailed 31st march to ask; paid for this order 6 days ago but haven't received any info or a tracking number yet? Can you please confirm when this order was shipped? They didn't have the advertised items in stock and thought they might get them 3/4/25. I explained if they weren't shipped to me by 3/4/25 to please refund. Beauty bliss emailed to say items not in stock 3/4/25, refund arrived back in my account 4/4/25.
Reply from Beauty Bliss New Zealand
Quickest delivery, great quality
Awesome, quality products, easy to maneuver website. The quickest delivery I've ever had, arrived the very next day! Will buy from here again :)
Reply from Beauty Bliss New Zealand
I purchased the Australis clear mascara…
I purchased the Australis clear mascara and it made my eyes itchy and red.
I emailed Beauty Bliss straight away , no response at all,
It's been a couple of weeks
Reply from Beauty Bliss New Zealand
Fast delivery
I placed my order on Monday after lunch and received the parcel on Tuesday morning.
It's the first time I used Beauty Bliss but now I am a client for sure.
They even sent a chocolate and samples! Love it.
Reply from Beauty Bliss New Zealand
Good company
Good company, great service and fast delivery.Highly recommended ,will use again in the future.Thank you
Reply from Beauty Bliss New Zealand
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