BetterSTR Reviews 

12
TrustScore 4.5 out of 5

4.4

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Company details

  1. Short Term Apartment Rental Agency
  2. Property Management Company
  3. Property Registry
  4. Software Company
  5. Vacation Rental

Written by the company

BetterSTR helps short-term rental hosts and property managers create better guest experiences, automate repetitive tasks, and generate more revenue from every stay. Our platform brings together many of the tools normally provided by separate services into one easy-to-use solution. BetterSTR includes digital guest guidebooks, hotel-style TV welcome screens, in-property digital companion tablets, WiFi captive portals, guest messaging, upsells, security deposit holds, ID verification, email and phone verification, review collection, local recommendations, activities and more. BetterSTR TV transforms compatible Android TV devices into a personalised hotel-style experience. Guests can be welcomed by name, access property information and WiFi details, view weather and local activities, purchase extras, access approved streaming apps and find everything they need for their stay directly from the television. Our digital guidebooks and companion tablets provide guests with check-in information, house rules, appliance instructions, local recommendations and other important property information, helping reduce repetitive questions for hosts and property managers. BetterSTR integrates with a growing range of property management systems, allowing reservation and guest information to automatically flow into our services. We believe great guest technology shouldn't have to be expensive. That's why BetterSTR offers a generous free tier with no credit card required. Hosts can use our free services for as long as they like, then add individual premium features or upgrade to a bundled plan if and when they need more. Whether you manage one short-term rental or thousands of properties, BetterSTR is designed to help you automate the guest journey while delivering a more professional, memorable stay.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

12 reviews

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4.4

All reviews

(12)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Wow. HIGHLY Recommend.

Wow. BetterSTR is unbelievable. We have been hosting for a year, and we just integrated it with our Hospitable account. We wish we started using it when we started hosting. The options this application offers are unmatched for the price, and the possibilities are limitless. We HIGHLY recommend BetterSTR.

5 September 2026
Unprompted review
Rated 5 out of 5 stars

BetterSTR made creating a guide for my beach home easy and professional.

BetterSTR made creating a guide for my home easy. I can provide as many details as I want about our rental home from supplies to trouble shooting. Since my home sleeps 22, I love that all of the information can be shared with the whole group easily through this guide. It looks professional; is easy to share, and my renters have really appreciated having quick access to the information.

31 August 2026
Rated 5 out of 5 stars

Amazing Digital Guidebooks and More For Short-Term Rentals

We use BetterSTR for our short-term rentals for digital guidebooks and SMS management. Guests love the digital guidebooks as they can view it from their own device and eliminates commonly asked questions. Automated SMS messages are also a plus for sending important information such as lock codes, directions, etc. BetterSTR can also connect to many property management systems effortlessly. Best of all, BetterSTR has a free version with many useful and customizable features. We highly recommend BetterSTR and hope they continue to offer a successful product.

15 August 2026
Unprompted review
Rated 5 out of 5 stars

**Excellent Value and Easy to Use**

**Excellent Value and Easy to Use**

I’ve been using BetterSTR for my short-term rental, primarily for the digital guidebook, Wi-Fi Capture Point, and TV Welcome Screen, and I’ve been very pleased with it.

The online interface is well designed and easy to navigate, and setting up the guidebook was straightforward. My guests have been making good use of the guidebook, which gives me an easy way to provide them with helpful information throughout their stay.

One of the biggest benefits for me has been the Wi-Fi Capture Point. I set it up with my UniFi Dream Machine, and the process was surprisingly easy. It has worked essentially flawlessly and has allowed me to capture guest email addresses when they connect to the Wi-Fi. Honestly, that feature alone makes BetterSTR worth the price for me.

I also use the TV Welcome Screen, which adds a nice professional touch to the guest experience.

Overall, I think BetterSTR provides excellent value for the money. It combines several useful tools into one platform, is easy to set up and manage, and has worked reliably for my property. I would definitely recommend it to other short-term rental owners and hosts.

31 July 2026
Rated 5 out of 5 stars

They provide the host a great offering

They provide the host a great offering. While other companies try to nickel and dime you with fees. The guidebooks are free and they have additional services at a cost. Their costs are very reasonable considering other similar products available on the market. They are constantly improving their product and offerings as well. Highly recommend.

31 July 2026
Rated 5 out of 5 stars

Perfect for managing premium vacation rentals

I use BetterSTR for my premium apartments in Budapest and at Lake Balaton, and it has exceeded my expectations. The digital guidebook is beautiful, easy for guests to use, and helps answer many common questions before they even need to ask. Setting everything up was easy, and the support team has been friendly, fast, and genuinely interested in feedback. BetterSTR has become an important part of creating a high-quality guest experience, and I look forward to seeing the platform continue to grow.

31 July 2026
Rated 5 out of 5 stars

Great product

Great product. I love the guidebook and and the wifi email capture portal. It is far superior to other email capture products and it actually capture legit email addresses from our guest staying at our cabins. This has cut down all the fake email addresses we used to get using SayFi. I canceled Stayfi and switched to betterstr. I now save $ compared to stayfi and get much more for my money. Betterstr continues to innovate all the time with new features and products. I can't wait to see what they come up with next.

31 July 2026
Rated 5 out of 5 stars

Good functionality even in the free version

Have really liked having all the features offered in the free BetterSTR online Guidebook - we have most all of our house information in there: checking-in, checking-out, how to use appliances, instructions for pool and hot tub, etc. Great to be able to update it from anywhere, and not have to print it so guests always have access to the most recent version. And guests can view it from their own devices, even when they are not in the house. BetterSTR has added lots of features, even to the free version.

31 July 2026
Unprompted review

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