BAH Logistics Reviews 

Exceptional customer service. I highly recommend this company. Sam & Omar are awesome!

They always answered my phone calls and responded via text fairly quickly.

This was a great experience overall! Our items got here quickly and safely!

Our only complaint is that the driver did not have a second person to assist with moving the piano, which left an elderly man to assist at pick-up and a woman to assist at delivery. We had been assured there would be at least two able-bodied adults to move the items.

My shipment was delayed several times. Travis kept in touch with me and was able to reschedule, when the item became avaliable.
The cost of the delivery was also reasonable, considering the load size.

Best company to work with, very reliable and fast.

I had an extremely disappointing and frustrating experience with this shipping company. They severely damaged my medical devices during transit—items that are both sensitive and important.
After reporting the issue, I was repeatedly told to file a damage claim, which I did promptly. However, since then, there has been little to no meaningful follow-up. Multiple attempts to get updates or resolution have been ignored, leaving me completely in the dark.
What’s most concerning is the lack of accountability and communication. It feels like a cycle of being told to “submit a claim” without any intention of actually resolving it.
If you are shipping valuable or sensitive items—especially medical equipment—I strongly recommend choosing a more reliable and responsive company. This experience has been unacceptable.

I love it because of Brayen he responded on time, knowledgeable then other company , and going "above and beyond" to help me with my shipment . Really made the whole process smooth, ensuring I felt comfortable throughout .
The customer service was top-notch, and I'll be returning all my business with them . Thanks again Brayen

Great company to work with!Will definitely work with them again in the future.

Great experience. No hidden fees. Car shipped from Miami to Connecticut within 48 hrs.

FAST SERVICE, GOOD COMMUNICATION, DRIVER WAS VERY CONSIDERATE, TOOK GOOD CARE OF MY MACHINE

Criminal. Run fast and far away.

I was helping my friend get this car shipped to CA from FL. Communication was very good and because of my past experience in Transportation I felt this company did an excellent job and car arrived safely and secured. Thanks BAH Logistics!

Had them move a skid steer for me from new Jersey to minnesota and it was smooth and easy.. thanks

Lamar and Rodney were great to work with. The driver Carlos was very helpful and a good team player was a good guy to have around when things dobnt always go as planned. Which they never do.

If I could leave zero stars, I would.

I hired BAH to help me move across the country. From the first, they lied and mismanaged the move. At nearly every point--(1) the pick-up; (2) while my belongings were in transit and (3) when the boxes actually arrived--they were not in touch with the actual shipping company and had no idea where my things were. I had to step in and handle everything myself, even as they lied that they had done so. Their misrepresentations caused delays that meant I had to pay movers extra on both ends. While BAH partially admitted their lies at first and gave me a very small partial refund, over the course of the month-long SNAFU that followed, they continued to lie to me and also to the shipping company (Rapid Freight) that actually moved my things to MA. In other words, though they are a logistics company, they did not aid in the logistics of the move at all. The only service BAH actually provided was sending me a telephone number for the actual freight and shipping company--I had to orchestrate the entirety of the move myself. Additionally, after the boxes arrived ten days after BAH's guaranteed date, BAH lied to the shipping company, outrageously telling them I had called the police and a lawyer against Rapid Freight, the shipping company! (I had not.) My attempts to reach a settlement with BAH went nowhere, as they offered a settlement and then retracted their offer--as duplicitous in this as in everything else.

Ultimately I had to sue them in the Small Claims Court in Cambridge, MA. And I won. Case #2452SC000744. Court date was March 11, 2025. I received payment from BAH for the judgement in full.

But unbelievably, when I posted a review of BAH on UShip, where they had taken the job, they responded not only by maligning my character, but also writing "To clarify, there was no court case involved. The matter was resolved prior to reaching that stage."

That they would continue to lie--the reason I had to sue them at all-- is shocking. Please look up the court case number for yourself. You'll see the judgement and also that they paid it. Trustpilot, I'm more than happy to upload both that judgement and the receipt of BAH Logistics' payment to me.

ETA they tried to bribe me early on for a 4-star review, which I only found out in the course of the court case was also illegal. And there are plenty of reviewers on Yelp and Google who also report being coerced or bribed or having refunds withheld if positive reviews were not given. So you cannot know any review left for them here or anywhere else is a genuine one. I'd be happy to provide evidence of every bit of what I'm saying here, as I did in court.

I'm sure BAH will respond to this as well with a message full of dishonesty that only further shows their lack of integrity. But the truth is literally public record.

Trustworthy and dependable. I felt completely at ease knowing Bah Logistics was handling my shipment. Their customer service is top-notch.

BAH logistics moved a couch, two chairs in an ottoman for our family. Ruby and Maya , whom we both dealt with during the process were professional and genuine. The company was able to deliver the items in a time frame they promised. I would recommend them again!

Smooth transaction. Everything went good.

Total loss for words at the disgusting practices of this company.
After being unable to provide services for us they sent a threatening email to remove negative reviews and complaint with BBB before sending refund lol And will withhold some of the money. This is illegal in every state and federally as well. BBB, FTC and state attorneys office as well as the motor carrier division and reported their brokerage license . Beware and always do your due diligence when hiring through a load board . Shiply was who connected me