Reply from Boatauction.com
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Company details
Written by the company
Boatauction.com is the nautical auction house. We make buying and selling your boat easy, fast and hassle free. With years of experience and extensive knowledge of the nautical sector, we offer a complete and professional service. Since our inception as Bootveiling.com, we have successfully sold over 6,000 boats. Choose Boatauction.com and enjoy the most efficient way to buy and sell your boat!
Contact info
Netherlands
- boatauction.com
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Replied to 100% of negative reviews
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Check out the boat beforehand. Don't rely on the photos
BoatAuction didn't do anything wrong. They make it clear that you should inspect the boat before closing the deal. But if you're as crazy as I am, you should know that the site doesn't bother to check when the photos were taken. In my case, the boat was in much worse condition than it appeared in the photos
Reply from Boatauction.com
All done.
Trustful I receive the money and the people come to see the boat, it takes 10 days in total to arrange a date with the buyer! But everything was good
Reply from Boatauction.com
The speed of response
The speed of response, by email, sms and phone was impressive.
I was in contact with Mandy by text quite a few times she came back to me straight away with answers and help!!
The experience with everyone I had contact with was excellent!!
Thank you very much for all your help.
Duncan
Reply from Boatauction.com
This is not really an auction
This is not really an auction. The seller does not post his minimum expectation upfront. It's upto them to accept it after the bid. That's not how auctions work. Seems like a fraudulent advantage.
Reply from Boatauction.com
Easy to use and ofcoursenit helps that…
Easy to use and ofcoursenit helps that i got what i wanted
Reply from Boatauction.com
I had to register 3 times and i can't…
I had to register 3 times and i can't log in i put a bid on a boat you have all of my credentials and don't know what you can do with,
I hope for you that is not a fake site
Reply from Boatauction.com
I bidded thre boat same time in same…
I bidded thre boat same time in same auction duration and won,but the scarab owner is roddicton eu.bv also they made massive mistakes the company owner is dead,the seller is not correct I waste many moneys for proofing and registering g to boat milion paperwork 3 month paid custom duty fee daily , 2 boat i bought 3. Is not allowed to my bid and they offer me higher prices,I thought I can paid but step by step the registration and ownership is malfunctioned whit 1 boat they said they can not help,when I am in NEDERLAND i will find a attorney for open case in court!
Reply from Boatauction.com
Our experience with Bootveiling
Answers and information, which we needed, we received quickly and in time almost always. We are grateful to all the managers we dealt with, especially Mandy Hulkenberg. We saw one problem: our english not very good for enough.
Reply from Boatauction.com
Fake information
Fake information. I registered for a viewing day for a nicely looking boat in October, was notified that it will be December. Then in February the boat was still there, with a viewing day in the end of March. Now it moved to the end of May. This looks so much like a fake bait to me, and the moment you give them your email address they start to spam you over and over about anything unrelated that they just want to sell.
Reply from Boatauction.com
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