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AvaTrade Reviews 

2,725
•
TrustScore 4.5 out of 5

4.7

Investment Service
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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and professional staff, noting that dedicated account managers provide exceptional personal guidance and continuous support throughout the entire process. Many consumers also find the trading platform exceptionally user-friendly, reliable, and smooth for managing daily transactions, deposits, and exploring various financial instruments. However, some people mentioned unexpected fee deductions, account management concerns, and occasional technical margin update delays affecting their usage. A few reviewers additionally reported frustrations regarding unexpected trading pattern disputes or other technical challenges that left their accounts temporarily non-functional.

What people talk about most

Staff

Clients share positive opinions on staff, highlighting that the team is consistently attentive, proactive,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that the support team is... See more

User experience

People report positive experiences with user experience, finding the platform reliable, user-friendly, and... See more

Service

Customers consistently note positive experiences with service, highlighting the excellent attention received... See more

Payment

Customers had negative experiences with payment, reporting unexpected financial losses and errors. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thanks to Alev Nazli Yakobishvily, after I opened my account. I got a call in the evening, from for my account verification confirmation. In customer service industry speed is key. You built/gave conf... See more

Company replied

Rated 5 out of 5 stars

First its the App, especially the mobile App. Simple to understand and quite simple to use. The communication and engagement from the Avatrade team is very constructive. You are a cut above the rest

Rated 5 out of 5 stars

“It was a great experience working with Matt Scheinaizen. He was very professional, helpful, and patient. He clearly explained the services and guided me through the activation process step by step.... See more

Company replied

Rated 5 out of 5 stars

Matt is doing a great job with Ava trade. I enjoy talking to him and I also love his customer support service. If I'm ever going to Deposit 50,000$ with Ava trade, it's because of matt. Matt you are... See more

Company replied

Company details

  1. Investment Service

Written by the company

AvaTrade is a globally regulated online CFD & forex broker, dedicated to providing traders worldwide with a safe trading environment. As an AvaTrade customer you can enjoy state-of-the-art trading platforms and a mobile app, a variety of 1250+ forex, stocks, commodities & indices, free market education fit for all levels, high leverage of up to 400:1, tight spreads and the peace of mind when trading with a multiple award-winning broker that has 10 regulations across 6 continents.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.7

All reviews

(2,725)

81 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Vote of confidence

I just opened the trade account for learning. Mr. Adam contacted me with lot of ideas and gave a confidence to me. The word inspired me is that "Take it slow, process it then proceed"
That helps lot.
Thanks Again trade and Adam

3 August 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Broker

Fantastic Broker, all features available and I would like to express my sincere appreciation to my Account Manager, Adam Leibowitz, for his outstanding support and professionalism.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

AvaTrade offers an outstanding trading…

AvaTrade offers an outstanding trading experience. The platform is reliable and user-friendly, with a wide range of trading instruments, an excellent educational section, and several useful tools that help traders make informed decisions.

What truly sets AvaTrade apart is its customer support. The team is proactive, responsive, and genuinely attentive to clients' needs—something I have rarely experienced with other brokers. Their professionalism and willingness to assist create a high level of confidence and trust.

Overall, I am very satisfied with the services provided and would highly recommend AvaTrade to both beginner and experienced traders.

22 June 2026
Unprompted review
Rated 1 out of 5 stars

Unfair Costs

I have very bad experience trading with this company, and I would definitely not reccommend it. My account was active for 5+ years for which they firstly have very high fees of holding shares. Recently my account was inactive for more than 3 months (meaning I was not holding any shares), for which they took 50 eur from my account directly, without any warning or notification, straight up just took my money. When I reached out to customer service they said it is company policy, but it is completely unfair for not even giving a single notification or warning that I would be charged 50 eur due to inactivity. Quite a horrible experience...

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Nice experience till now

Nice experience till now, everything is working perfect with trades and withdrawals everything as I used AvaTrade like 6-8 month before and then resumed today and everything feels like more futuristic and fabulous, and their guy from support staff named “Vittorio astrologo” is the most nice and gentle, professional guy I have ever talked with. Thanks Vittorio astrologo

18 July 2025
Unprompted review

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