Aussiemel Reviews 

59
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 47 reviews, reviewers had a great experience with this company. Customers find the online ordering process extremely quick and straightforward, often praising the clear sizing guides and appealing product presentation. People frequently mention that items look amazing in person, feel lovely, and fit true to size as expected. However, some people mentioned issues with poor quality materials and receiving items that looked completely different from the website photos. Additionally, some reviewers were not happy with unexpected sizing discrepancies, missing packages, and difficulties receiving responsive customer service for refunds. Consumers noted that returning faulty or incorrect goods proved frustrating and complicated.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, reflecting a wide range of opinions. Many... See more

Order

Reviewers express mixed feelings about their ordering experiences, showing both appreciation and concern. On... See more

User experience

Clients share positive opinions on user experience, highlighting how quick and straightforward it is to place... See more

Quality

Consumers find quality to be ambiguous, experiencing very different outcomes upon delivery. Many reviewers... See more

Website

Users describe ambiguous interactions with website. Some reviewers report that it was very easy to order... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered a dress and it looks even better in person! The fabric feels lovely and the fit is true to size. Very happy with this purchase.

Rated 4 out of 5 stars

I’m so pleased with my order it fits perfectly and looks amazing. Customer support also responded fast to my question before I ordered.

Rated 5 out of 5 stars

I have been looking for a specific type of mesh trainers in navy for several months now, and just found them today at Londonrd. I am very pleased about that and they were on sale at a great price,... See more

Company replied


3.9

Great

TrustScore 4 out of 5

59 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 81% of negative reviews

Typically replies within 1 month

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3.9

All reviews

(59)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

so easy to deal with

so easy to deal with let's hope the delivery is just as fast and efficient

4 August 2026
Unprompted review
Aussiemel logo

Reply from Aussiemel

Hi Bob,

Thank you for sharing your review. We’re glad to hear that you found the process easy, and we hope your delivery arrives quickly and smoothly. We appreciate your support.

Thank you,
Aussiemel Customer service

Rated 5 out of 5 stars

Very easy site to look around and sizes…

Very easy site to look around and sizes are right to size that’s a bonus

4 August 2026
Unprompted review
Aussiemel logo

Reply from Aussiemel

Hi Greta,

Thank you for your review. We’re glad to hear that you found our website easy to browse and that the sizing information was helpful. We appreciate your support.

Thank you,
Aussiemel Customer service

Rated 5 out of 5 stars

Awesome eyewear

Awesome eyewear

4 August 2026
Unprompted review
Aussiemel logo

Reply from Aussiemel

Hi Simon,

Thank you for your review. We’re glad to hear that you’re happy with the eyewear and appreciate your support.

Thank you,
Aussiemel Customer service

Rated 4 out of 5 stars

Great pictures and easy to purchase

3 August 2026
Unprompted review
Aussiemel logo

Reply from Aussiemel

Hi,

Thank you for your review. We’re glad to hear that you enjoyed the product images and found the purchasing process easy.

Thank you,
Aussiemel Customer service

Rated 5 out of 5 stars

The quality and the buttons on the ear…

The quality and the buttons on the ear piece

3 August 2026
Unprompted review
Aussiemel logo

Reply from Aussiemel

Hi Donnie,

Thank you for sharing your review. We appreciate your feedback regarding the quality and the buttons on the earpiece, and we’re glad to hear your thoughts.

Thank you,
Aussiemel Customer service

Rated 1 out of 5 stars

Complete SCAM

Complete SCAM! They take your money and vanish!
Do not trust, DO NOT ORDER!!!

21 May 2026
Unprompted review
Aussiemel logo

Reply from Aussiemel

Hi Jay,

We’re sorry to hear about your experience and the concerns you have shared regarding your order. We understand your frustration and would appreciate the opportunity to review your case and assist you further.

Please contact us directly so we can look into this matter further for you. You can reach us at info@aussiemel.com

Thank you,
Aussiemel Customer Service

Rated 1 out of 5 stars

Wrong size shoes sent

Wrong size shoes sent. Returned and sent required photos. Have sent numerous emails wirh photos of tracking number and shoes in same package as arrived. No response, no refund. Discussing service, lack of communication. Overall a horrible company to deal with. 3 months later and still nothing after more emails. Would never in a million years buy from this company or recommend them to anybody.

24 April 2026
Unprompted review
Aussiemel logo

Reply from Aussiemel

Hi,

We’re sorry to hear about your experience and understand your frustration regarding the incorrect item, return process, and lack of communication. We would like the opportunity to review this matter and assist you further.

Please contact us directly so we can look into this matter further for you. You can reach us at info@aussiemel.com

Thank you,
Aussiemel Customer Service

Rated 1 out of 5 stars

Worst casino...

Worst casino...
DO NOT SIGNUP as iv been waiting days for my winnings which they won't payout. Now they deleted my account and no one will help me or answer my msg's..
Bad casino

9 June 2026
Unprompted review
Aussiemel logo

Reply from Aussiemel

Hi Lynnette,

We’re sorry to hear about your experience. However, we would like to clarify that we are not a casino service.

If you need any further assistance, don’t hesitate to contact us at info@aussiemel.com

Thank you,
Aussiemel Customer service

Rated 1 out of 5 stars

I bought a black bomber jacket

I bought a black bomber jacket. When it arrived it was very small and of poor quality. I thought I was corresponding with a guy called Andrew telling me I could return the item to the longest address I’ve ever seen in china somewhere for a refund or select another piece of clothing but hey you get to keep the original black bomber jacket that would probs fit a 10 yr old. That’s what he was telling me. What a joke. Anyway the correspondence ceased and I was getting no reply. So please DO NOT use this website to buy anything. It’s a scam. Stay away from them.

21 May 2026
Unprompted review
Aussiemel logo

Reply from Aussiemel

Hi Tina,

We’re sorry to hear that the jacket did not meet your expectations and that you experienced difficulties with communication and the return process. This is not the experience we aim to provide, and we would like the opportunity to look into this matter further and assist you properly.

If you need any further assistance, don’t hesitate to contact us at info@aussiemel.com

Thank you,
Aussiemel Customer service

Rated 1 out of 5 stars

☆☆☆☆BEWARE OF AUSSIEMEL☆☆☆

☆☆☆☆BEWARE OF AUSSIEMEL☆☆☆
I ordered a jacket from Aussiemel. When it eventually arrived it was of very poor quality plus there was NO tags, & was possibly 2nd hand. They DO NOT put a size chart on their website, so I ordered size XL just in case, but the garment measured size Sml. I'm a regular size Lge, & obviously the jacket wouldn't fit so there was no option but to pay return postage to China/Hong Kong.
Essentially you end up paying for nothing plus postage & Aussiemel can send that jacket to another unsuspecting customer.
BEWARE DONT ENGAGE WITH AUSSIEMEL AS IT SEEMS THAT THEY ARE POTENTIAL SCAMMERS.

19 May 2026
Unprompted review
Aussiemel logo

Reply from Aussiemel

Hi Eithne,

We’re sorry to hear about your experience and that the item did not meet your expectations regarding quality and sizing. We understand your frustration with the return process and would like to look into this matter further to assist you as best as we can.

If you need any further assistance, don’t hesitate to contact us at info@aussiemel.com

Thank you,
Aussiemel Customer service

Rated 1 out of 5 stars

I only wish I could put in half a star…

I only wish I could put in half a star as I have ordered from them and they sent me a faulty item I can tell you they are making all the excuses not to give me a refund so if you are thinking about buying from these people dont waste your money and i have not received a refund as yet as they said they were going to give me so people please dont waste ya money as simple as that I'm not happy with thier service

2 May 2026
Unprompted review
Aussiemel logo

Reply from Aussiemel

Hi Judy,

We’re sorry to hear about your experience and that you received a faulty item. This is not the standard we aim to provide, and we understand your frustration regarding the refund process. We would like to look into this matter further and assist you in resolving it.

If you need any further assistance, don’t hesitate to contact us at info@aussiemel.com

Thank you,
Aussiemel Customer service

Rated 1 out of 5 stars

Ordered item

Ordered item, took 2-3 weeks to arrive. Looked completely different to photo and clearly of very poor quality.

Warehouse is in China and you, the customer, are responsible for paying for the postage. Customer service responded once then ghosted with no indication they were going to do anything to help.

It's a scam website. I feel stupid for using it.

1 June 2026
Unprompted review
Aussiemel logo

Reply from Aussiemel

Hi Keane,

We’re sorry to hear about your experience and that the item did not meet your expectations in terms of quality and appearance. We also apologize for any delay or lack of communication you experienced with our support team. This is not the service we aim to provide, and we would like the opportunity to look into this further and assist you.

If you need any further assistance, don’t hesitate to contact us at info@aussiemel.com

Thank you,
Aussiemel Customer service

Rated 1 out of 5 stars

Ordered a grey jacket got a blue one no…

Ordered a grey jacket got a blue one no tags had dirt on the back looks like it's been worn sent them pics and nobody wants to reply to me to fix this problem
Would definitely not recommend this company.

20 May 2026
Unprompted review
Aussiemel logo

Reply from Aussiemel

Hi Sharron,

We’re sorry to hear about your experience and that you received the wrong item in this condition. This is not the standard we aim for, and we understand your frustration regarding the lack of response. We would like to look into this matter and assist you in resolving it as quickly as possible.

If you need any further assistance, don’t hesitate to contact us at info@aussiemel.com

Thank you,
Aussiemel Customer service

Rated 1 out of 5 stars

Scam website item never arrived

Item never arrived even though ordering weeks out from the event I needed it for. Email communication was completely useless.

26 May 2026
Unprompted review
Aussiemel logo

Reply from Aussiemel

Hi Nigel,

We’re sorry to hear that your order did not arrive in time and that you experienced difficulties with communication. This is not the experience we aim to provide, and we understand your frustration. We would like to look into this matter further and assist you accordingly.

If you need any further assistance, don’t hesitate to contact us at info@aussiemel.com

Thank you,
Aussiemel Customer service

Rated 1 out of 5 stars

I paid well for what I assumed was a…

I paid well for what I assumed was a higher quality LED clock. The tracking number given did not work. It was supposed to come from Hong Kong. It took way longer than normal and finally came in a package from what looked like Temu. The item is worthless, cheap garbage.

18 May 2026
Unprompted review
Aussiemel logo

Reply from Aussiemel

Hi Vicky,

We’re sorry to hear about your experience and that the item did not meet your expectations. We also apologize for the confusion regarding tracking and delivery times. This is not the service we aim to provide, and we would like the opportunity to look into this matter further and assist you.

If you need any further assistance, don’t hesitate to contact us at info@aussiemel.com

Thank you,
Aussiemel Customer service

Rated 1 out of 5 stars

I’m extremely disappointed with my… I haven’t received my order

I’m extremely disappointed with my experience. I purchased a cotton checked flannel lumberjack shirt on April 30th, and as of May 15th, it still hasn’t arrived.

The tracking has shown “in transit” the entire time with absolutely no updates or movement, which is very frustrating and concerning.

To make matters worse, I only recently realised this website is not Australian-owned as I initially believed, but appears to be based in Hong Kong. This was not made clear at the time of purchase.

At this point, I feel misled and quite upset with the lack of transparency and the slow delivery. The whole experience has been disappointing, and it honestly feels like a potential scam.

I would not recommend ordering from this company.

30 April 2026
Unprompted review
Aussiemel logo

Reply from Aussiemel

Hi Nancy,

We’re sorry to hear about your experience and that your order has not yet arrived as expected. We understand your frustration regarding the lack of tracking updates and delivery delays. This is not the experience we aim to provide, and we would like the opportunity to look into this matter further and assist you.

If you need any further assistance, don’t hesitate to contact us at info@aussiemel.com

Thank you,
Aussiemel Customer service

Rated 1 out of 5 stars

Aussie Mel** steer clear of this company.

Normally good at picking a scam, but this time NOT. I purchased a pair of shoes $67 from an online company called Aussie Mel and they did not offer PayPal as payment, now I know why. They supplied me a tracking number that has never moved. I emailed the company who assured me my package was on the way.
They advertise they have a store in Melbourne with photos....WARNING, save your money and give these scammers the flick.
I finally received my shoes, NOT the colour I chose, cheap rubbish, nor do they have any indication of what the material is.
Sent me a bright blue, which resembles a poor substitute for plastic.
Not impressed. Refunds are at your own expense, so $67 for ugly cheap shoes will cost me more to return, so not worth it. Buyers beware!

4 May 2026
Unprompted review
Rated 1 out of 5 stars

Terrible supplier scammer

I ordered a pair of cord jeans from their website $83.94 so not cheap; they looked lovely on the model and their website. When they arrived I was floored, the material was terrible, thin, cheap, and the sewing quality was worse, The jeans looked NOTHING like the photo and sizing was off by a mile. I immediately attempted to reach out (they do not have a phone number), I have sent about 5 emails and another 5 on their contacts via their website asking for a refund (they stipulate they will not accept products sent for refund without specifically contacting them prior to sending back). My next stop is the ombusman and AMEX and PAYPAL, Federal Trade Commission- eConsumer.gov to complain and request they investigate.

17 April 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a dozen items

Ordered a dozen items. Only 1 turned up. When I checked their website their address doesnt exist. When i contacted them I got no response. When I dug further they are not aussie at all and linked to Hong Kong. Filed a complaint with scamwatch.

1 May 2026
Unprompted review

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