Ho acquistato un CBW82001AS Ventilatore abitacolo per chrysler Grand Voyager 2,5 TD del 2008 perché descritto come originale chrysler. Pur non essendolo una volta montato funziona anche se molto meno... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
After been contacted by the support team, I can confirm a good service provided. They are following my case closely to identify the misunderstanding. I have initially low rated Autodoc as per their mo... See more
Company replied
Ordered on the 14/05/2025. My order is not here yet. I contacted them multiple times, they told me a division will come back to me with an update. After 5 days noo update. Reaching them today they... See more
Company replied
The service is very good and there is an efficient team. The spare parts I bought for my vehicle were received very carefully and safely, I received 100% matching spare parts. I am really very happy w... See more
Company replied
Company details
About AUTODOC - Italy
Written by the company
AUTODOC è il negozio online di ricambi auto n.1 in Europa. Condividiamo la Sua passione per le automobili, aiutandoLa a risparmiare sulle riparazioni auto.
APP DI AUTODOCQuello per cui siamo conosciuti:
- Attenzione nei confronti del cliente. Il nostro team di assistenza è composto da professionisti qualificati che parlano un totale di 23 lingue e sono sempre pronti ad offrire il loro aiuto nel miglior modo possibile.
- Scala e portata del mercato. Nei 12 anni di attività sul mercato abbiamo raggiunto 13 milioni di clienti soddisfatti in 27 Paesi europei. Effettuiamo più di 35.000 spedizioni giornaliere di ordini.
- La nostra gamma di prodotti. Offriamo più di 4 milioni di prodotti per oltre 166 marche automobilistiche provenienti da produttori di fama mondiale.
- Convenienza e buon rapporto qualità-prezzo. AUTODOC è una piattaforma online con prezzi equi ed una varietà di offerte e promozioni speciali.
- Servizi multipiattaforma. I clienti possono effettuare la ricerca di ricambi auto in modo rapido e semplice utilizzando sia il sito web che l'app. Scopra personalmente quanto possa essere conveniente ed agevole il processo di acquisto di pezzi di ricambio per auto.
- Competenza nelle riparazioni auto. Potrà trovare più di 3.000 tutorial relativi alla sostituzione dei ricambi auto sui nostri canali YouTube. I tutorial Le consentiranno di effettuare semplici riparazioni in piena autonomia, risparmiando così sulle riparazioni in officina.
ContattiConsegna in Italia
Superando 140,00€ la spedizione è gratuita.
Se l'importo dell'ordine supera 140,00 € (fatta eccezione per la spedizione di merci all'estero e tipi particolari di trasporto - merce di grandi dimensioni e cauzione) la spedizione è gratuita.
Contact info
Josef-Orlopp-Straße 55, 10365, Berlin, Germany
- trust@auto-doc.it
- auto-doc.it
4.6
Excellent
54K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
All Perfect
2 September 2026
Reply from AUTODOC - Italy
Hello!
Thanks for your positive response 🙏 We’re delighted that you appreciated our service 💯 We're here for you whenever you need a reliable auto partner 🚙🧡🔥
Best regards,
AUTODOC Team
Please ad customers phone numbers to the postage labels
Was ok, but I had to collect every parcel from the local carriers as AutoDoc do not to customers phone numbers to the postage label. Unfortunately where I live is not the easiest place to find so my phone number on the label would of saved a 36km round trip.
25 August 2026
Reply from AUTODOC - Italy
Hello Alessandro,
Thanks for your review.
Couriers have phone numbers in their system, but phone number are not printed on labels due to the safety issues.
We would like to check your case.
Our Quality Control Manager will contact you via email.
Best regards,
AUTODOC Team
Nice and the price is good appreciate…
Nice and the price is good appreciate appreciate
25 August 2026
Reply from AUTODOC - Italy
Greetings!
Thanks for your review 🌟 We really appreciate your trust and will continue to provide you with a high-quality service 🤝🚙
Best regards,
AUTODOC Team
Reply from AUTODOC - Italy
Hello!
Thank you for your feedback 😊 We’re glad that you’re happy with your order. We're always ready to help you pick the right parts 🧭🔧
Best regards,
AUTODOC Team
Serious Company
6 August 2026
Reply from AUTODOC - Italy
Dear customer,
Thank you for your positive rating 🌟 We’re happy to know that you’re pleased with your purchase and our service. May every journey be safe and comfortable 🚗💨
Best regards,
AUTODOC Team
Reply from AUTODOC - Italy
Dear customer,
Thank you for your rating ⭐ It’s important to us that you get the parts you need on time and without any hassle 🔧🧰
Best regards,
AUTODOC Team
Reply from AUTODOC - Italy
Dear customer,
Thank you for your rating ⭐ It’s important to us that you get the parts you need on time and without any hassle 🔧🧰
Best regards,
AUTODOC Team
Love this company
Love this company! It’s been incredibly helpful for finding all the spare parts and accessories I need. Highly recommend!
19 July 2026
Unprompted review
Reply from AUTODOC - Italy
Hello Lori Davis!
Thank you for your kind words and appreciation of the quality of our work😊.
Your feedback - is the best reward for us.
We are looking forward to seeing you in our online store.
Best regards,
AUTODOC Team🚗💨
disponibilità marce
20 July 2026
Reply from AUTODOC - Italy
Hello, dear customer!
Thanks for the high rating 💪 It’s important to us that every purchase is fast, convenient, and smooth 🚗💨📦
Best regards,
AUTODOC Team
Reply from AUTODOC - Italy
Dear customer,
Thank you for your positive rating 🌟 We’re happy to know that you’re pleased with your purchase and our service. May every journey be safe and comfortable 🚗💨
Best regards,
AUTODOC Team
Good job you are a good company.
16 July 2026
Reply from AUTODOC - Italy
Hello!
Thanks for your feedback 💬 Your opinion is important to us, and we’re glad that we could provide you with the right car parts 🔧📦✨
Best regards,
AUTODOC Team
The best numer 1
6 July 2026
Reply from AUTODOC - Italy
Greetings!
Thanks for your feedback 🙌 We’re happy that the delivery and product quality met your expectations. 🚚✅ We look forward to helping you again in the future!
Best regards,
AUTODOC Team
Reply from AUTODOC - Italy
Good afternoon
Thank you very much for your kind words🌟.
We will continue to delight you with high-quality service.
Best regards, AUTODOC Team🚗💨"
Reply from AUTODOC - Italy
Greetings!
Thanks for your review 🌟 We really appreciate your trust and will continue to provide you with a high-quality service 🤝🚙
Best regards,
AUTODOC Team
The best 💪💪💪
18 June 2026
Reply from AUTODOC - Italy
Dear customer,
Thank you for your positive rating 🌟 We’re happy to know that you’re pleased with your purchase and our service. May every journey be safe and comfortable 🚗💨
Best regards,
AUTODOC Team
Good quility and price
28 May 2026
Reply from AUTODOC - Italy
Hello!
Thanks for your wonderful feedback 🙌 Your opinion means a lot to us, and we’re happy to hear that your order met your expectations 📦✅
Best regards,
AUTODOC Team
Reply from AUTODOC - Italy
Dear customer,
Thank you for your rating ⭐ It’s important to us that you get the parts you need on time and without any hassle 🔧🧰
Best regards,
AUTODOC Team
Great Service.
2 April 2026
Unprompted review
Reply from AUTODOC - Italy
Hello!
Thank you very much for your kind words🌟.
We will continue to delight you with high-quality service.
Best regards, AUTODOC Team🚗💨
The price from the first time about 1-2…
The price from the first time about 1-2 weeks ago , are more hight , i dont know why but is not good to keep the client in this situation
30 April 2026
Reply from AUTODOC - Italy
Hi Elmaz,
We are sorry for the inconvenience. Pricing in AUTODOC is dynamic and prices change from time to time both up and down. But we do our best to offer the most affordable prices. Feel free to contact us at trust@autodoc.eu, if you need any further assistsnce.
Best Regards,
AUTODOC Team
I ordered windshield wipers for an…
I ordered windshield wipers for an older car.
It is great that you just put the plate number and the site finds the proper models that fit.
All good.
I will definitely return to Autodoc and make more orders. Thanks!
23 April 2026
Reply from AUTODOC - Italy
Dear customer,
Thank you for your positive rating 🌟 We’re happy to know that you’re pleased with your purchase and our service. May every journey be safe and comfortable 🚗💨
Best regards, AUTODOC Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.