Arrae Reviews 

I love love love the bloat gummies from arrae they are so yummy and get rid of my bloat like immediately. I also love their Clear Protein+ and Tone!

Terrible service. My order was marked as delivered without actually being delivered, and when I wrote to customer service for assistance, they suggested I do what I already told then I did (checked with neighbors, checked around my mailbox, etc.). So that was incredibly unhelpful. They also advised me to reach out to the carrier and wrote it in a way as if to shift responsibility to the carrier, but it is a company they chose to use, not me, so it should be on them to follow up and rectify.

BEWARE! Arrae Clear protein gave me severe digestive issues...which is NOT an issue I've had in the past! I tried to return the product for a refund....that did not go well! First of all, their customer service was some of the worst I have ever experienced. As requested by Arrae, I spent days sending emails with pictures trying to process the return. Finally, I received a notice they were refunding $40. However, I signed up for the 3 month subscription which they advertised as the best deal. And, as advertised... I thought I could return the product for a refund if it did not work out. Beware! That is NOT their return policy!!! I paid for 3 boxes ($120). They are refunding for one box not all 3! I lost $80 on the transaction!!!

The customer service is an absolute joke, not to mention that the creatine TONE in Mixed Berry is hard to chew and completely gross. I did not enjoy the product and their service is horrendous. I purchased an order and had to cancel, before they shipped. They said the order was cancelled but the item/order came anyways and I was abroad. They wanted a picture to show that it was brand new it was as I got a sample pack to try the creatine.

Terrible company, they messed up the delivery, admitted it and I was asked to pay additional custom charges as they mislabeled and then would not help get the package through. Absolute awful.. every buyer be ware - terrible company.

I should have read these negative reviews before purchasing. Their customer service really is terrible. The order took months to actually reach and we were out of town by the time it was finallly "marked as delivered". It was supposed to have been delivered a week prior, so that I would be able to receive it before I left, but they use a terrible delivery service (not your verified UPS, USPS, FEDEX etc) and the package was nowhere to be found when I was back.

They refuse to honor a refund even though I PURCHASED package protection for this very reason.

Terrible company and ethics.

Terrible experience. Has been a month since I placed my order. Severe lack of communication and terrible customer and delivery service. Have now asked for a refund and will not order from this company again.

Don't even bother buying a product from Arrae. They take your money, don't have stock and you wait months for your product to be delivered. You send them an email to only be responded by a bot.

I purchased Arrae's Clear Protein to try it. The product arrived opened, which raised concerns that it was tampered with. You cannot contact this company any way other than email and their customer support is atrocious. As I suspected, the product I received was not only opened but missing one sachet of product. Arrae has denied a return request and I am stuck with a product that is used/unsafe for consumption.

I specifically purchased the protein packets from this company (the Clear Protein) because the ingredients list showed all natural ingredients. I wanted no added sugar, as I didn’t want it to be sweet. Their ad showed it was sweetened with raspberry and yuzu. Not the case! Turns out, it also has Reb A (?), apparently a sneaky way of getting Stevia in there. That is added sugar. The packets are way too sweet tasting and don’t taste natural at all. They’re gross.

I reached out to the company asking for a refund given the false advertising. Not only did they not give a refund, they didn’t respond AT ALL. I’m out $50 CAD! Throwing out the garbage product, and would never buy from this company again - beware.

Scammers! DO NOT PURCHASE. I got got, now don’t you get got too.

First of all, this stuff is foul tasting. I wouldn’t drink it if I was dying of thirst in the desert. Second, their customer service, while responsive, is really saying nothing at all and somehow they’ve trained bots to be condescending and patronizing?

Their return policy is an unsolvable riddle. If you think you’ve got it right, you don’t.

Now I have 2 unopened boxes of this rubbish that they won’t take back. I don’t even want to throw it away for fear of what it would do to the environment.

Shame on these scammers.

I was a first-time customer trying the MB-1 supplement and, unfortunately, had a very concerning experience.

On the first day, I took the supplement after breakfast. By the evening, I began experiencing severe abdominal pain and intense bloating unlike anything I had felt before. Initially, I assumed it might have been due to taking it with food. However, on the second day, I took the supplement on an empty stomach, and later that night, the same symptoms returned, this time even more severe. The pain was significant enough to wake me multiple times throughout the night.

I discontinued use immediately after the second day, and the acute pain did not return. However, my digestive system has not felt the same since, and it seems to still be recovering from the irritation and inflammation triggered during those two days.

What is especially concerning is that the product is marketed as supporting gut health, yet my experience was the exact opposite. Additionally, the company advertises a 30-day return policy, but my return request was denied without a clear explanation. Attempts to resolve the issue were met with automated responses, and I was unable to reach a real customer service representative.

Overall, this experience has been both disappointing and troubling. I would strongly urge the company to review both the formulation of this product and the effectiveness of their customer support processes.

Stay away from this company they donot care
For your health and they just ruine people life

Their customer service has been terrible. This was my first time ordering from them, and after trying their melatonin, I submitted a return request. They immediately canceled it, claiming it was due to “fraudulent activity.”

I’ve never ordered from them before

Their own policy says first-time customers can return items

I’ve been following up daily, and they still haven’t given me any explanation for the “fraud” or what I’m supposed to fix

I’ve already provided everything they asked for. At this point, I’m not asking for anything complicated; I just want to return the product. That’s literally it.

Very disappointing experience. I contacted customer support to make sure my subscription was canceled, yet I still received another shipment. The cancellation process is confusing and repeatedly pushes options like pausing, skipping, or accepting discounts instead of clearly canceling.

I reached out again as soon as I received the shipment email and have been trying to resolve the issue since then, but I haven’t been offered a real solution. The only option given was to ship the item back as soon as I receive it, but I’m still expected to pay the return shipping fee for something I tried to prevent in the first place.

The product (MB-1) itself didn’t work for me. It may work for some people, but it’s definitely not for everyone. If you want to try it, be cautious about subscribing otherwise you might end up like me, receiving another shipment and having to pay the return shipping fee.

Took MB-1 for 6 months and saw zero change. I worked out 5x/week, ate 85% clean and saw no change. Was a total waste of money.

HORRIBLE PRODUCT - HORRIBLE CUSTOMER SERVICE - I am stuck with a few hundred dollars of product as had adverse reaction - made me sick to my stomach and the smell alone could give you headaches and make you sick. I can't give it away! - they are absolutley disgusting - bought the protein eletrolyte powder and creatine gummes - they only allowed one return of the 4 items and only refunded the least expensive item - could not return unopened product. DO NOT BUY _ the product is disgusting - so artifical and strong artifical flavours. I have tried many similar products and this is by far the absolute worst - the whole experience could have been improved by somewhat decent customer service but they don't have that. Buyer be ware.

The most horrible customer service and product. Ordered 2 of their products, says 30 days money back guarantee used one of each product realized not for me, they only gave me partial CREDIT to their products so from 107 dollars I only got 37.00 dollars . Which is so stupid as I said I did not like their product. I was not given any choice. 2 weeks later I get an email that I am getting shipped the same product and they had debited my credit card for the full amount. Stuff which I did not order and even if I did you think they would first used the credit sitting with them. I messaged them right away to reverse and not ship me any more stuff still waiting to see the credit on my account.

Do not buy from this company. To save money i signed up for a subscription. Then got the product, a flavoured protein powder, and it was terrible tasting. So I retuned it. They were fine about it. I assumed, wrongly, that this would cancel my subscription.
It did not. As soon as I saw generated emails that product is about to ship and has shipped I emailed them and they said it was too late to stop it, but to email them when it arrived for a return. Between Christmas, travel and being sick i just got around to returning a product that should have never been shipped to me and now they say that it is outside their return window (by 10 days). So I have spent several hundred dollars on a product that tasted like cough syrup. Therefore I would definitely not recommend.

I would give it zero stars. Just another health scam. If you have any issues after taking the first one and decide to return for any reason even unopened boxes all they will give you a store credit. They tell you it’s sold as a set. No refund