AromaDiffusing Reviews 

1,499
TrustScore 4.5 out of 5

4.5

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Company details

  1. Flavours, Fragrances and Aroma Supplier

Written by the company

Aanbieder van professionele geurmachines en een grote verscheidenheid aan geuroliën zoals je ze kent van de grote hotels en ketens. Met ons grote aanbod bieden we voor alle situaties een geschikte geuroplossing. Zakelijk en particulier en voor toiletten tot concertzalen. Hoe ga jij het effect en de kracht van geur benutten?


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4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.5

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(1,499)

519 reviews in the last 12 months

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Rated 2 out of 5 stars

I ordered a refill of Sandalwood Charm…

I ordered a refill of Sandalwood Charm because my previous bottle was almost empty. Very fast delivery. Unfortunately, the new refill is noticeably and significantly less intense than the previous one.

I now have to double the diffusion time just to achieve a similar level of fragrance. This is definitely not an issue with my diffuser: when I put the old bottle back in, the fragrance intensity immediately returns to the level I was used to.

I’m very disappointed with this purchase. I ordered the exact same fragrance and expected the same quality and intensity, but the new refill seems substantially weaker. If this is a change in the formulation or a batch-related issue, it should be addressed, because the difference is too significant to ignore.

At this point, I’m seriously considering finding a new fragrance supplier, as I can no longer be confident that I’ll receive the same quality and intensity when ordering from AromaDiffusing.

Update: After posting this review, AromaDiffusing contacted me and asked for my order number, photos of the bottle, label and batch number. I provided everything.

Unfortunately, their response was simply to suggest that I might be experiencing “olfactory blindness” from using the same fragrance too often. I had already made it very clear that this is not the issue: when I switch back to my previous bottle, using the exact same diffuser and settings, the fragrance intensity immediately returns to the level it has always had. The new refill is clearly much weaker.

I find it disappointing that, after contacting me following my review, they did not actually offer a solution or properly investigate the product, but instead attributed the problem to my sense of smell. This has unfortunately made me even less confident in purchasing from AromaDiffusing again.

19 August 2026
Unprompted review
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Reply from AromaDiffusing

Thank you for explaining this so clearly, and our apologies for the disappointment.

Since the fragrance intensity immediately returns when you use your previous bottle of Sandalwood Charm, we understand why you suspect the new refill rather than the diffuser.

We would like to investigate this properly. Could you please send us your order number and, if visible, the batch number from the new bottle? A photo of the bottle and label would also be helpful.

We will then have this checked to determine whether there may be an issue with this particular batch and come back to you with a suitable solution.

Rated 5 out of 5 stars

Aroma diffusing mini pro 40m2

Hi, héle fijne service oa ook via whatsapp. Ben superblij met de mini diffuser. Werkt perfect! En ook de geuren zijn heerlijk, echt een weldaad in geurbeleving. Werkelijk een meerwaarde om van te genieten. Toevoeging oa in huis, die andere geurproducten overbodig maakt! Heb gevonden dus waar ik al lang naar opzoek was. 👌🏼🤩
#aromadiffusingminipro #aromadiffusing

1 July 2026
Unprompted review
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Reply from AromaDiffusing

Bedankt voor de mooie review, Miriam!

Rated 5 out of 5 stars

Very nice diffuser!

Very nice diffuser and the aromas included in the bundle are really nice! I have been looking for an aroma diffuser for quite a while and am very happy with this one. I also appreciate the aesthetics as I didn't really like all the standard looks of diffusers you can find online. It does make a bit of a sound but it's not a big deal as it's very gentle. Highly recommended

26 May 2026
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Reply from AromaDiffusing

Bedankt voor de mooie review!

Rated 5 out of 5 stars

Very happy with my experience so far

Very happy with my experience so far! 😊
The diffuser works great, looks high quality, and the scents are very pleasant. I’m still experimenting with different settings to find the ideal scent intensity for my apartment, but overall I’m really enjoying it. Customer support was also friendly and attentive. Thank you!

20 May 2026
Unprompted review
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Reply from AromaDiffusing

Thank you for the lovely review, Ivan!

Rated 4 out of 5 stars

Elegant and pleasing

The defuser sits well in a modern interior as well as a classic one. The intensity of the mist and the duration can be chosen to meet your needs and there is no unsightly electrical cable.

31 January 2026
Unprompted review
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Reply from AromaDiffusing

Thanks for the lovely review, Diane!

Rated 5 out of 5 stars

one of the best diffuser

one of the best diffuser, just great with the different individual time settings, excellent

28 February 2025
Unprompted review
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Reply from AromaDiffusing

Blij dat te horen. Bedankt voor de mooie review Brigitt, geniet ervan!

Rated 2 out of 5 stars

I purchased a mini diffuser after reading so many positive reviews. Not satisfied with the product however

I purchased a mini diffuser after reading so many nice reviews about aromadiffuser. I got the Christmas package which consisted of 10 items in total. The description stated that it would include the most loved scents and that the package would be delivered within 3 days. I thought it would still make to Christmas on time considering I purchased on 21st December. The package arrived only the week after, but given the busy period I can understand. The package did not consist of any of their best selling aromas. I was very disappointed with the false description relating to delivery and the aromas. It made me feel that it was a false marketing. The customer service states that Christmas packages take more time which is understandable but then you should update the description accordingly. And do not promise to add the most loved scents when in reality you don’t add them.
One major disappointment was the machine itself. Every time it releases scents it makes a loud noise and the three settings for the frequency of dispensing are all very frequent, which makes the machine dispense several times in a gap of some minutes and consequently loud noise every time. I also purchased Rituals Genie around the same time for another room and am much more satisfied with the Genie since it is silent, can be controlled via app and much cheaper.
The customer service team at aromadiffuser however is very active which is always nice, though I feel like our contact was more of a passive one where customer service just listened to my concerns. They also tried to help adjusting the configuration of the machine but that didn’t do much. The machine is just lying turned off (due to noise )

Editing my response based on response from aroma diffusing: indeed overall Genie when factoring in overall costs might actually be slightly more expensive. Personally I still see more value in that given I can schedule the dispensing time and it is silent. So in absolute price terms while slightly more expensive than aroma diffuser mini, still provides more value to my investment.
Also again, yes it is a surprise box. But description stated there would be some of the most loved scents. None of the scene was actually amongst the most loved or best selling scents. I do not expect all scents to be the bestsellers but at least one (even in a surprise box when the product description states as such) should have been a good/most liked scent. Scents which were sent to me:Christmas, speculaas, sandalwood,pine forest and golden divine. Most of these extremely sweet, and to me what bothers is the inaccurate description.
I really like how customer service is very active but I would really appreciate if they could understand the customer’s point of view. Otherwise we are just going back and forth. Instead of repeatedly mentioning it’s a surprise box, it would be nice if the team could acknowledge that the product description stated some of the beloved scents would be included and for some reason that was not the case. Again, to make it CLEAR I do not expect to receive all best seller products in a surprise box, but would expect at least one based on product DESCRIPTION.

31 December 2024
Unprompted review
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Reply from AromaDiffusing

We understand your feedback and we want to assist you on this. Regarding the Christmas box, it is indeed delivered later than normal since it is made to order. Since it is a surprise box, the products inside it vary so you will only know what you get once you open it and it's not guaranteed that the best seller oils will be in there because it's a mix of different scents and products. Regarding the noise, it's normal that the machine makes a sound especially when giving off steam. What we recommend is placing it on a felt/rubber to muffle the sound. Our customer support team is indeed always ready to help and assist in any problems you may have. Regarding the rituals genie, that machine costs 99.90 for the machine only without oil. Our complete advent box with mini machine, 4 x 50ml oils, 2x 100ml wasparfum, interior spray and 3 extra gifts costs around the same. Saying that the Genie is cheaper is thus really not the case, but its the other way around.We are open for contact in case you still have questions and clarifications on your concern. Thank you for your feedback.

This is a reply to your edited feedback. Please note that Sandalwood and Golden Divine are both best sellers of the recent months.
Regarding liking the scents, its always difficult with say because its personal, scents can be bestsellers for us and then for some people the worst scents they ever smelled.

Rated 5 out of 5 stars

Very nice and chic device

Very nice and chic device. I received very good support from the company. The collection of fragrances is large and can suit many tastes. Would definitely recommend

20 August 2024
Unprompted review
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Reply from AromaDiffusing

Glad to hear that. Thanks for the nice review Ashraf, enjoy!

Rated 5 out of 5 stars

I'm happy with my choice!

It's powerful, discreet and the smell options are really nice. I'm happy with my choice!

29 January 2024
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Reply from AromaDiffusing

Thanks for the nice review Inês, enjoy!

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