The customer service. They are always polite and answer all questions promptly. The jewelry I have bought in the store and ordered has been nothing but beautiful. I will buy more from Armando Poggio... See more
Company replied
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The customer service. They are always polite and answer all questions promptly. The jewelry I have bought in the store and ordered has been nothing but beautiful. I will buy more from Armando Poggio... See more
Company replied
Five stars because Valentina managed all the complications that came up with my purchase and a UPS shipping error. My daughter and her husband just received the Murano sculpture and they love it! Gr... See more
Company replied
Armando Poggi is the best place to find high-quality Made in Italy jewelry and home design pieces. Their staff is helpful and overall amazing. Their website is easy to navigate and has a wide range of... See more
Company replied
Great customer experience. They agreed to consider my 10% coupon code for new customers after placing the order.It is the first time that a brand has accepted this, it's a very nice commercial gesture... See more
Company replied
Written by the company
Il prestigio della qualità dal 1936
Via dei Calzaiuoli, 103r, 50122, Firenze, Italy
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 month
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The customer service. They are always polite and answer all questions promptly. The jewelry I have bought in the store and ordered has been nothing but beautiful. I will buy more from Armando Poggio because of the beauty and superlative customer service
Mary
Reply from Armando Poggi
Excellent products. Excellent customer service. Fast and reliable.
Reply from Armando Poggi
I bought two pandora charms online and they arrived very quickly at Greece!!!
Reply from Armando Poggi
Perfect transaction. Very professional dealer, but still very friendly with customers. Highly recommended. Thank you so much.
Reply from Armando Poggi
Reply from Armando Poggi
Reply from Armando Poggi
The service was great and the employees super helpful
I am pleased with my order! The staff helped me throughout the purchasing process, answering all of my questions quickly and informatively.
Highly recommend!
Reply from Armando Poggi
The quality of my purchase was very good and the customer service was excellent. I would not hesitate to shop online again at Armando Poggi (apoggi.com).
Reply from Armando Poggi
I bought an 18k golden charm in Firenze to put on my bracelet, but it was broken when I got home. Price-quality really isn’t ok. Sadly, it was a complete waste of my money.
Well-packaged for fragile products. Although the 54” owl feathers are a little damaged, I think this is more a manufacturing error.
Reply from Armando Poggi
Reply from Armando Poggi
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