AlphaSights Reviews 

10,850
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 4,248 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and capable staff, highlighting their helpfulness, consideration, and efficiency in interactions. People appreciate the well-organized and productive service, noting the seamless process of matching experts with clients and clear communication. Many also commend the excellent customer service and quick response times, making the overall user experience effortless and efficient. Reviewers frequently mention the ease of engagement, with operations running smoothly and appointments coordinated very well. This proactive approach ensures clients are matched with the right expertise, leading to insightful discussions and positive outcomes.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as professional, responsive, and... See more

Service

Reviewers express satisfaction with the service, highlighting the professionalism and efficiency of the... See more

User experience

Users describe positive interactions with user experience, highlighting effortless participation in market... See more

Customer service

Consumers find customer service to be positive, highlighting excellent communication and responsiveness. Many... See more

Response time

Clients share positive opinions on response time, frequently highlighting the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent company in every respect. Very very professional and thoughtful - and I am used by a number of similar, usually USA, companies. David Xuan, my contact, was very helpful, very considerate and... See more

Rated 5 out of 5 stars

This time, it was easy to take an initial call, converting to a client call without any undue delays. It proves the process works when clients are clear about what they want and the person coordinatin... See more

Rated 5 out of 5 stars

Always a pleasure working with AlphaSites. Their associates are responsive, helpful and heck, you get paid! What else can you ask for? Thank you.

Rated 5 out of 5 stars

They have their act together. They always come off as fully capable, professional and make efficient use of all our time. I’ll always take their call. Sometimes I can’t help and am not truly the best... See more


Company details

  1. Information Service
  2. Business and IT Consulting Agency
  3. Market Researcher

About AlphaSights

Written by the company

About AlphaSights

Founded in 2008, AlphaSights is the global leader in knowledge on-demand. We connect investors and business leaders with experts who have subject-matter experience in a specific industry. With 1500+ employees working across nine offices across the US, Europe, the Middle East, and Asia, AlphaSights is powered by our people and is consistently rated “Excellent” here on Trustpilot.

Our Client Service team members identify and engage subject-matter experts who can assist our clients in their market research. Interactions can take the form of calls, surveys, meetings, or longer-term advisories. AlphaSights experts range from C-suite executives to functional professionals to customers deeply familiar with the products or services of companies that our clients care about.

When we believe your professional experience is of interest to one of our clients, you’ll receive a direct call or message from an Associate at AlphaSights. Whether you’re an executive, doctor, buyer, academic, engineer, or anything in between, your knowledge is unique and may be particularly helpful for our clients.

If you are interested, please get back to the AlphaSights team member who contacted you and they will gladly share more details and answer any remaining questions.

Learn more about what AlphaSights does and what it means to be an AlphaSights expert: About AlphaSights AlphaSights Experts AlphaSights FAQs Expert testimonials Contact us Still unsure what this is all about? Wondering if it’s a legitimate opportunity? Not trusting this would be time well spent? Read about other AlphaSights experts’ experiences with us in these reviews!


Contact info

4.9

Excellent

TrustScore 5 out of 5

11K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(10,850)

4,225 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

You can really add value

The level of expertise that is needed, and the level of value you can add as an expert in your respective industry is good. The consultants really know how to match you with the right client. Highly recommend.

3 July 2026
Rated 5 out of 5 stars

Excellent Expert Network with a Professional and Efficient Team

I've had a consistently positive experience working with AlphaSights. The team is highly professional, responsive, and well-organized, making every engagement smooth and efficient. Their communication is excellent, and they genuinely value both experts and clients. I look forward to continuing to work with them on future projects.

23 July 2026
Rated 5 out of 5 stars

Always a pleasure working with…

Always a pleasure working with AlphaSites. Their staff is professional and polite, and their clients are true experts. Additionally, you get paid! What else could you ask for, especially in this industry??!!... Thank you.

20 July 2026
Rated 5 out of 5 stars

rate changed

This review process is BS and taking way to long

22 July 2026
AlphaSights logo

Reply from AlphaSights

Hi Neil, thank you for sharing this feedback. Your point of contact tried to reach you to better understand the situation.

Our understanding is that this matter does not relate to your interaction with AlphaSights or our clients. However, if you experienced any specific issue during the interaction, please share it with us at expert.relations@alphasights.com.

Kind regards,

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