Allied Surveyors & Valuers Ltd Reviews 

2,730
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 355 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the incredibly helpful office staff and prompt communication, noting that comprehensive property reports are delivered very quickly and explained in a clear, professional manner. People deeply appreciate the thoroughness of the surveys, the welcoming attitude of the team, and the continuous guidance provided by surveyors throughout the entire transaction process. However, some reviewers were not happy with occasional delays in communication or specific valuation concerns that required extra follow-up work. A small number of consumers also mentioned experiencing frustrating waiting times or facing challenges when trying to resolve complicated property valuation discrepancies.

What people talk about most

Service

Consumers find service to be positive, highlighting efficient, professional, and friendly staff throughout... See more

Staff

Customers consistently note positive experiences with staff, describing them as friendly, highly... See more

Response time

Reviewers highlight positive aspects of response time, noting an overall fast and efficient service from... See more

Customer service

Users describe positive interactions with customer service, noting that their questions and concerns are... See more

User experience

People report positive experiences with user experience, highlighting a smooth, quick, and hassle-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Highly recommend John Stewart from Russen and Turner, Kings Lynn. He carried out the survey on a bungalow we are currently purchasing. Communication was excellent and he took the time once the survey... See more

Company replied

Rated 5 out of 5 stars

We needed a Surveyor fast as we are in a chain to buy a new build property and could loose our preferred plot. The ladies doing the initial quote and booking were very helpful, tried their best t... See more

Company replied

Rated 5 out of 5 stars

Its not the first time Allied surveyors (Nick wakeman) have helps me & my wife achieve a very good outcome to a CPO , (Wolverhampton council )also have helped us by conducting surveys on two propertie... See more

Company replied

Rated 5 out of 5 stars

The survey results settled my mind with the purchase of my property. Being a single parent the survey reassured me of things that needed to be done in order of priority so I could budget around my chi... See more

Company replied


Company details

  1. Chartered Surveyor
  2. Real Estate Appraiser
  3. Real Estate Surveyor
  4. Surveyor

Written by the company

Allied Surveyors and Valuers Ltd is a general practice cooperative, owned by its 30 shareholding Chartered Surveyors, covering England and Wales. Allied is well established within the arena of mortgage valuations with a particular specialisation in the field of residential investment property from BTLs to complex HMOs. In addition to acting for financial institutions, Allied is an established private client business. Our surveyors hold a wide range of experience and are proficient in carrying out surveys for home buyers including the popular RICS Home Survey Level 1 (formerly Condition Survey), RICS Home Survey Level 2 (formerly Homebuyer Survey) and the RICS Home Survey Level 3 (formerly Building Survey). The company also has a commercial property valuation department. All surveyors are specialists in their field and the Regional Directors have worked for many years in their geographical areas to live up to the firm’s mantra of offering ‘national coverage with local knowledge’.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(2,730)

334 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick

Quick, professional, polite and helpful staff! 5 stars highly recommend Allied Surveyors Office in Hull area!

1 September 2026
Rated 5 out of 5 stars

Good service and quick response

Good service and quick response

29 August 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your review; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Excellent service

Excellent service. They kept me well informed throughout the process. I will use them again.

19 August 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your review; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Wendy was very polite and informative

Wendy was very polite and informative, the survey was thorough and only a couple of days for the findings.

19 August 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your review; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Speedy and friendly service

Speedy and friendly service

25 August 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your review; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Prompt, professional and efficient service

There was excellent communication, and my survey was arranged and carried out within days. The report was available promptly and efficiently.

24 August 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your review; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

I was very pleased with the way my…

I was very pleased with the way my claim was handled. The process was professional, efficient, and straightforward, and I appreciated the clear communication and support throughout. My questions and concerns were dealt with promptly, which made the overall experience much easier and less stressful.

10 June 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your kind review. We would be delighted to feed this back to the Allied Surveyors & Valuers Leeds office to highlight the service they have provided; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 1 out of 5 stars

Very disappointing experience

Very disappointing experience. I received a valuation of my 1-bedroom flat at £295,000, which I strongly dispute.

What concerns me most is that there are other 1-bedroom flats in the same building being valued at £310,000, £315,000, £320,000 and £325,000 by other surveyors. This means my property has effectively been valued around £15,000–£30,000 below comparable properties in the same development, despite there being no clear justification for such a significant difference.

I raised these concerns with the surveyor and provided evidence of the comparable properties, including properties with little or no canal view, despite the canal view being given as an important factor in my property's valuation. I also provided information regarding differences in service charges and transport accessibility. Unfortunately, the valuation was not reconsidered.

The £295,000 valuation has a very real financial impact. Because this is a shared-ownership property, the valuation directly affects the price at which I can initially market my share. Compared with a £335,000 valuation, the £40,000 difference represents a potential £20,000 loss on my 50% share.

I was not asking for the highest valuation available. I even offered to accept a valuation of £310,000, which is supported by another 1-bedroom property in the same building. Despite this, there was no movement.

I appreciate that property valuation involves professional judgement, but when multiple comparable 1-bedroom properties in the same building are being valued significantly higher, I would expect a much clearer explanation for such a substantial discrepancy and a willingness to reconsider the valuation when presented with relevant evidence.

Unfortunately, based on my experience, I would not recommend this surveyor.

14 July 2026
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Reply from Allied Surveyors & Valuers Ltd

Sorry to hear you have not received the standard of service you were expecting, we do appreciate your feedback and take on board your comments. If you would like to send the details of your appeal to our technical team (reviews@alliedsurveyors.com), then we would be pleased to review this content accordingly. Please do not hesitate to get in touch if you have any further questions or requirements.

Rated 5 out of 5 stars

Chris Hutchings rang us to discuss…

Chris Hutchings rang us to discuss points that he felt we needed to look atwhich we appreciated. The report when it came was comprehensive and useful

12 August 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your kind review. We would be delighted to feed this back to the Allied Surveyors & Valuers Northampton office to highlight the service they have provided; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Welcoming

Welcoming, great knowledge and a pleasure to deal with.

21 August 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your review; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Amazing service quick response for…

Amazing service quick response for every emails and call
Reports was sent very quickly
Highly recommend
Thank you
Regards

21 August 2026
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your kind review. We would be delighted to feed this back to the Allied Surveyors & Valuers Grimsby office to highlight the service they have provided; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

Rated 5 out of 5 stars

Thorough and professional

Thorough, professional and easy to deal with. Good communication

28 July 2026
Unprompted review
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Reply from Allied Surveyors & Valuers Ltd

Thank you for your review; we really do appreciate your feedback. Please do not hesitate to get in touch with our team should you have any further questions or requirements.

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