Following Fastway's shutdown and a phone call to Alensa, the team promptly sent me a new order of lenses as my original order was in transit back to them. I urgently needed the lenses and I received... See more
Company replied
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Review summary
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Always fast and reliable. I switched having had a dreadful experience with my long-term provider and I’m so glad that bad experience drove me to find Alensa. I got a free hat when I ordered this time... See more
Company replied
I didn't receive an order from 1st December by Christmas, and whilst the issue was with the delivery company, the customer service in Alensa were excellent. They ensured a replacememt order was sent o... See more
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Made my usual order of contact lenses but I never got them by UPS's fault. Alensa customer service was very helpful and a new parcel was shipped shortly.
Company replied
Company details
- #2 of 3 best companies in Contact Lenses Supplier
- #2 of 2 best companies in Glasses Store
- #3 of 3 best companies in Sunglasses Store
About Alensa.ie
Written by the company
Free Delivery over 59€
Delivery is free for all orders over 59€ and starts at just 4€ for other orders. Tracking numbers are provided with all orders, and most are delivered in less than 3 business days.
Free Gifts over €80
Choose an exciting gift with your purchase over €80. Gifts are changing often, so stay tuned.
Prompt Dispatch
We process over 200.000 orders each month, and we’re proud to dispatch nearly 98% of these orders the same day.
Always Low Prices
We are committed to offering you the lowest competitive price on the market, and if you find a better offer, we’ll match it.
No.1 European Contact lenses supplier
We are proud to have the Largest stock of contact lenses and their accessories in Europe, which allows us to maintain low prices and perfect service because of the immediate dispatch.
High Quality Frames
We stock original products only from all the major manufacturers. Our online shop offers more than 19,000 models of glasses and sunglasses from more than 80 brand names, including Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger and Prada. We have all frames in our stocks and ready for immediate dispatch.
TOP Quality of Spectacle Lenses
We have all spectacle lenses custom-made for you in Europe. To do so, we work with world-leading lens manufacturers like Zeiss, Adrial or Essilor. Our doctors keep the highest standards in the production and assembly of prescription glasses.
Alensa.ie
The knowledge and experience we have gained from 20 years on the market has helped us develop an extensive catalogue of products, a dedicated customer service team, and milions of satisfied customers.
Delivery is free for all orders over 59€ and starts at just 4€ for other orders. Tracking numbers are provided with all orders, and most are delivered in less than 3 business days.
Free Gifts over €80
Choose an exciting gift with your purchase over €80. Gifts are changing often, so stay tuned.
Prompt Dispatch
We process over 200.000 orders each month, and we’re proud to dispatch nearly 98% of these orders the same day.
Always Low Prices
We are committed to offering you the lowest competitive price on the market, and if you find a better offer, we’ll match it.
No.1 European Contact lenses supplier
We are proud to have the Largest stock of contact lenses and their accessories in Europe, which allows us to maintain low prices and perfect service because of the immediate dispatch.
High Quality Frames
We stock original products only from all the major manufacturers. Our online shop offers more than 19,000 models of glasses and sunglasses from more than 80 brand names, including Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger and Prada. We have all frames in our stocks and ready for immediate dispatch.
TOP Quality of Spectacle Lenses
We have all spectacle lenses custom-made for you in Europe. To do so, we work with world-leading lens manufacturers like Zeiss, Adrial or Essilor. Our doctors keep the highest standards in the production and assembly of prescription glasses.
Alensa.ie
The knowledge and experience we have gained from 20 years on the market has helped us develop an extensive catalogue of products, a dedicated customer service team, and milions of satisfied customers.
Contact info
Dublin, Ireland
- +353818665717
- info@alensa.ie
- alensa.ie
4.7
Excellent
1K reviews
Asks customers to review
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Fast delivery and enabling re-ordering…
Fast delivery and enabling re-ordering meant I can complete the purchase in less than 60 seconds and get delivery within 3 days; that’s a superb supply chain!
26 August 2026
Thank you so much all good (quality of…
Thank you so much all good (quality of products and fast delivery)
21 August 2026
Great service
5 August 2026
I keep going back to Alensa for…
I keep going back to Alensa for contacts . Enough said .
6 August 2026
Fast delivery very good price
Fast delivery very good price. Excellent service. Order on repeat.
5 August 2026
Highly Recommended
Prompt service with a very easily accessible website . The discount was a major boost!!
Highly recommend.
4 August 2026
Contact lens order
Good selection and competitive prices on the easy to use website. Very quick delivery.
31 July 2026
Great service always
Always great service, fast delivery to Ireland & best prices. Buying my lenses from Alensa for 2 yrs now, highly recommend. Thank you so much Alensa!
28 July 2026
Unprompted review
Worst experience ever
Worst experience ever. Ordered prescribed glasses with sun clips. It took them much longer to send it than they are saying in their website. Then I received glasses faulty, completely out of shape so I sent it back. But they lost it and I had to wait another month(as per their rules) before I could claim my money back. All of that took over two monts. Summer is nearly over and im here with no sunglasses. At least I just finaly got my money back.
5 August 2026
Unprompted review
service and delivery service
24 July 2026
Flawless from start to finish
Flawless from start to finish. I ordered a pair of sunglasses that I'd had my eye on for a while. Ordered on the Saturday evening, I received them on the Tuesday. Well packaged and they look fab! I've actually sent the website onto a few friends, I'll definitely be using them again.
14 July 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Always fast and easy to use service.
17 July 2026
Reply from Alensa.ie
Hi,
Thanks for the awesome feedback! Making things quick and easy for you is always our top priority. Hope to see you again soon!
Kind regards,
Alensa Team
Reply from Alensa.ie
Hi Malgorzata,
Thank you for the wonderful review! We are delighted to know that our pricing, delivery, and overall service met your expectations. We deeply appreciate your business and look forward to serving you again.
Kind regards,
Alensa Team
Lenses that I wanted at a competitive…
Lenses that I wanted at a competitive price and very quick delivery - what more could you want
9 July 2026
Reply from Alensa.ie
Hi,
Thank you so much! We couldn't agree more, getting your favorite lenses delivered fast and at a great price is what it's all about. We really appreciate your feedback and look forward to your next order!
Kind regards,
Alensa Team
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