The customer support team goes above and beyond (which is really important for an investing app) and the platform is exceptionally easy to use. I also love the AI tips and features. Would highly rec... See more
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See what reviewers are saying
App sometimes freezes. No stop limit functionality. Charts showing real-time bid and put options. Better for long term and tricky for short term. Precise entry or exit revolves around swapping betwee... See more
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We where pleasantly surprised by the prompt customer service, from the Bot to the personal response and the quick and efficient way our query was handled and resolved. The app and the costumer service... See more
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The product offfering is great as diversity is a great virtue for investments. Please add more crypto products. However, on deposits reflecting on the platform, I think there is a need for improvement... See more
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Company details
Written by the company
The Altify mobile app and web portal simplify investing in alternative assets for over 80,000 users. With a minimum investment of just $10, Altify’s platform makes it easy to buy, sell and earn yield from a diverse range of assets once reserved for the ultra-wealthy. Altify provides exclusive access to a wide range of investment opportunities including gold and cryptocurrencies to upcoming additions like private credit, real estate, and venture capital, complemented by innovative savings options. Altify boasts the world's largest selection of ETF-style Crypto Bundles, enabling you to tap into the crypto market just as easily as you would the stock market — through affordable, diversified index-based products. While its proprietary Smart Trade System enables you to automatically connect to all the top crypto exchanges in real-time and access to the best liquidity and rates in the market. Altify is crafted by experienced, fast-moving, “roll-up-your-sleeves-and-make-it-happen” kind of people. If you’re someone who thinks big, moves fast and wants to make an impact right from day one, then you'll fit right into Altify’s industry-changing mission.
Contact info
Suites 3 to 5 Fulham Business Exchange the Boulevard London, SW6 2TL, London, United Kingdom
- support@altify.app
- altify.app
4.2
Great
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Helpful and a pleasure to deal with.
Shannen from Altify Support was incredibly helpful in dealing with my request and made my dealings with them an absolute pleasure.
27 August 2026
Unprompted review
Reply from Altify
Hi Coralie,
Thanks for your feedback!
Our team is always happy and willing to assist.
If you have any suggestions or feedback, please feel free to reach out to our support team at support@altify.app.
Best regards,
The Altify Team
The platform works very well
The platform works very well. The support team is very helpful for whatever queries you ask
18 August 2026
Unprompted review
Reply from Altify
Hi Manuel,
Thanks for the great feedback! We are always happy to assist!
If you ever have any suggestions or feedback for us, please feel free to reach out to our support team at support@altify.app.
Best regards,
The Altify Team
Quality customer service
We where pleasantly surprised by the prompt customer service, from the Bot to the personal response and the quick and efficient way our query was handled and resolved. The app and the costumer services is highly recommended.
7 August 2026
Unprompted review
Reply from Altify
Hi Pieter,
Thanks for taking the time to leave us a 5-star rating and review.
We are happy to hear that our team was able to resolve your query efficiently.
If you ever have any other suggestions or feedback, please feel free to reach out to our support team at support@altify.app.
Best regards,
The Altify Team
Great user friendly app
I’ve had a great experience using Altify.
The platform is very user-friendly and easy to navigate, making investing feel much less intimidating. One of my favourite features is the AI insights—they’re informative and have helped me learn more about investing along the way.
The fees are competitive, and the customer support is exceptional. Every interaction has been prompt, professional, and genuinely helpful. I’d definitely recommend Altify to anyone looking for an easy-to-use investment platform.
6 July 2026
Unprompted review
Reply from Altify
Hi Zoe,
Thank you so much for being apart of the Altify community and for sharing such great feedback! We are thrilled to hear that you're enjoying our platform and the features that we offer.
If you ever have any other suggestions or feedback, please feel free to reach out to our support team at support@altify.app.
Best regards,
The Altify Team
I had great support they had a lot of…
I had great support they had a lot of patience with me in this difficult time, when my phone got hacked. Also . a lot of patience. Also setting up 2 Step auth.
17 July 2026
Unprompted review
Reply from Altify
Hi Cornelis,
Thank you so much for the 5-star rating and for sharing your feedback!
We are happy to hear that our team was able to support you with such patience during a difficult time and to help you get your 2-Factor Authentication set up safely.
If you ever have any other suggestions or feedback for our platform, please feel free to reach out to our support team at support@altify.app—we’re always here to help!
Best regards,
The Altify Team
Best customer service the assistant was…
Best customer service the assistant was calm and professional handled my query nicely! Thanks
17 July 2026
Unprompted review
Reply from Altify
Hi Vusi,
Thank you for your 5-star rating! We appreciate your feedback and are always happy to assist.
Please don't hesitate to reach out to us at support@altify.app should you require any account-related support.
Best,
The Altify Team
Excellent service and easy to use!
The customer support team goes above and beyond (which is really important for an investing app) and the platform is exceptionally easy to use. I also love the AI tips and features. Would highly recommend for anyone that doesn't want all the compexity that comes with the othr platforms out there.
Their mobile app is not available in all regions though.
13 July 2026
Unprompted review
Reply from Altify
Hi Andrew,
Thank you for taking the time to leave us a 5-star rating.
We are glad to hear that you are enjoying our app and the features that we offer.
Should you require any account-related support in the future, you can reach us via our in-app or web-app messenger, or email us at support@altify.app.
Best,
The Altify Team
Altify is the best crypto investment platform
Altify is the best crypto investment experience I have ever had. I can recommend Altify considering Altify was Crowned Southern Africa's Top Tech Innovator of 2025.
24 May 2026
Unprompted review
Reply from Altify
Hi Carl,
Thank you for leaving us a 5-star rating! We appreciate your feedback and for being a part of the Altify community.
We are available at support@altify.app should you ever require any account-related assistance.
Best,
The Altify Team
Use Quick VIP.. #Reliable #Highyield
The experience feels less intuitive than expected, with features that can be confusing and difficult to navigate at times. Performance also seems inconsistent, which makes using the service frustrating during regular activity. Important information isn’t always presented clearly, leaving users unsure about certain processes and outcomes. Customer support could also be more responsive, as resolving issues often takes longer than it should. My experience with, Quick VIP, has been considerably smoother and far less stressful .
15 May 2026
Unprompted review
Reply from Altify
Hi Dawn,
Thank you for reaching out and sharing your detailed experience with us.
We would love to get in touch with you directly to learn more about the specific areas where the interface felt difficult to navigate and to help resolve any outstanding queries you may have.
Please reach out to our support team at support@altify.app so we can connect with you and assist you with any queries you may have.
Best regards,
The Altify Team
This was so Great 👍
11 February 2026
Unprompted review
Reply from Altify
Hi Leif!
Thank you for taking the time to leave a rating and review. It’s great to see that our platform is hitting the mark for you!
We truly value your feedback as we continue to grow. Should you have any other suggestions for us, please reach out to support@altify.app.
Best regards,
Altify
With Zent ri Coup s'…
With Zent ri Coup s' help, I was successful in recovering my funds.
7 January 2026
Unprompted review
Reply from Altify
Hi Carlos,
Thank you for your review and rating.
Please contact our support team at support@altify.app for assistance.
Kind regards,
The Altify Team
Whats happening to frozen funds?
When do we get our money back that you froze into our accounts, when you were still called Revix? You had a contract with a third party, not us?
17 September 2024
Unprompted review
Reply from Altify
Hi Werner, Thnak you for your review. Please contact our support team at support@altify.app for assistance with your query.
Kind regards,
The Altify Team
Easy place to buy Bitcoin
Easy place to buy Bitcoin. Great customer support. Love the bundles and alternative assets
20 June 2025
Unprompted review
Reply from Altify
Hi Foti,
Thank you for your review and rating.
We are pleased that you value our customer service and appreciate the bundles and alternative investment products we offer.
Happy investing,
Kind regards,
The Altify Team
Easy to use
Easy to use. Great customer service. Best place for bitcoin, bundles and alternative assets
29 June 2025
Unprompted review
Reply from Altify
Hi Lisa,
Thank you for your review and rating.
We appreciate that you took the time to leave the review.
We are pleased that you value our customer service and the alternative investment products available.
Happy investing,
Kind regards,
The Altify Team
Nice and easy to use
Nice and easy to use. Simple place to buy Bitcoin. Love the bundles and the private credit product.
25 June 2025
Unprompted review
Reply from Altify
Hi Zoe,
Thank you for the 5-star rating and review.
We appreciate you taking the time to leave this review, and we're happy to see that you love the bundles and the ALFI private Credit product.
Kind regards,
The Altify team
Reply from Altify
Hi Garth,
Thank you for your review and 5-Star rating.
We're happy that you use the app frequently.
Happy Investing.
Kind regards,
The Altify Team
Best and easiest way to by crypto
Best and easiest way to by crypto. Simple to use and user friendly, love the bundles and easy way to buy Bitcoin.
19 June 2025
Unprompted review
Reply from Altify
Hi Taryn,
Thank you for your review and 5-Star rating.
Your review is highly appreciated, and we are delighted that you believe the app is the best way to invest in crypto and love the bundles.
Happy Investing.
Kind regards,
The Altify Team
Reply from Altify
Hi Debbie,
Thank you for your 5-star rating and review.
We appreciate you sharing your view of the platform and are happy that you find the service amazing.
Happy investing!
Kind regards,
The Altify Team
It is a great all in one app for crypto…
It is a great all in one app for crypto investors. Simple,user friendly interface.
29 June 2025
Unprompted review
Reply from Altify
Hi Mackalan,
Thank you for your 5-star rating and review.
We appreciate you sharing your experience and are pleased that you find the app user-friendly.
Happy investing!
Kind regards,
The Altify Team
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