Adtucon Reviews 

30
TrustScore 3.5 out of 5

3.3

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See what reviewers are saying

Rated 5 out of 5 stars

Just brilliant, great agency with amazing ad accounts. On the top of it they stick to what they say, I have got paid in referring customers to them. no questions asked, they just reward me back based... See more

Rated 1 out of 5 stars

Accounts are crap, below average quality. We had no positive results and decided to refund all our balance. Now, we are fighting for our refund for more than 4 months, they keep sending us new... See more

Company replied

Rated 1 out of 5 stars

I had an $800 balance with them. After countless messages and trying to resolve the issue, they decided to take my balance instead of providing a fair solution. This has been an extremely frustrating... See more

Company replied

Company details

  1. Marketing Agency

Written by the company

Advertising infrastructure for teams that operate at scale. Reliable access and automation for high-volume advertisers running complex, multi-account operations across ad platforms.


Contact info

3.3

Average

TrustScore 3.5 out of 5

30 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 76% of negative reviews

Typically replies within 1 month

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3.3

All reviews

(30)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scammers!!!!!!

Scammers! They have been withholding over $8,000 since September 2025.

Despite the fact that I completed all of their requested verification procedures, they still have not returned the money. They ignore messages, refuse to provide any specific payment date, and keep delaying the refund.

They will also ask you to send a large amount of personal and financial documentation simply by email. Given the way this situation has been handled, I have serious concerns about how those documents are stored and used.

They are also failing to comply with the terms of the agreement they themselves provided for us to sign.

They even told us that if we requested a withdrawal, we would never be able to work with them again.

Do not work with them. Once you stop cooperating with them and ask for your remaining balance back, you may simply never receive your money.

This kind of behavior should not be allowed to continue without consequences.

REFUND TICKET 86c5qawuw

12 August 2026
Unprompted review
Adtucon logo

Reply from Adtucon

Hi, we’ve checked our records and you do not appear to be one of our clients. Could you please provide a valid contact so we can assist you?

To help you effectively, please reach out to us at support@adtucon.io
and include the details used (email, account, or case ID).

Our team is fully available to review and handle the situation promptly.

Rated 1 out of 5 stars

I had an $800 balance with them

I had an $800 balance with them. After countless messages and trying to resolve the issue, they decided to take my balance instead of providing a fair solution. This has been an extremely frustrating experience, and I cannot recommend this company. Be very careful if you decide to use their services. I've attached a screenshot as evidence.

12 November 2025
Unprompted review
Adtucon logo

Reply from Adtucon

Hi, we’ve checked our records and you do not appear to be one of our clients. Could you please provide a valid contact so we can assist you?

To help you effectively, please reach out to us at support@adtucon.io
and include the details used (email, account, or case ID).

Our team is fully available to review and handle the situation promptly.

Rated 1 out of 5 stars

LO SCAM N.1 IN EUROPA!

LO SCAM N.1 IN EUROPA!

2 May 2026
Unprompted review
Adtucon logo

Reply from Adtucon

Hi, we’ve checked our records and you do not appear to be one of our clients. Could you please provide a valid contact so we can assist you?

To help you effectively, please reach out to us at support@adtucon.io
and include the details used (email, account, or case ID).

Our team is fully available to review and handle the situation promptly.

Rated 2 out of 5 stars

my experience


After waiting several months, it finally looks like my refund is being processed.
My experience so far has been typical—the refund process has been slow, but at least they’re following through.

I understand that the company has now confirmed that the payment is scheduled, and I’m waiting to receive the transfer.

6 May 2026
Unprompted review
Rated 1 out of 5 stars

Fighting to get our refund for 4 months, still coming with new excuses and requirements for refunds.

Accounts are crap, below average quality. We had no positive results and decided to refund all our balance.

Now, we are fighting for our refund for more than 4 months, they keep sending us new KYC requirements and requesting information they clearly do not need. I feel they are just doing it so people give up on their refunds.

All of the negative reviews that I see here are true and I find myself in a similar position.

Stay away, don't waste your time an money with them.

30 April 2026
Unprompted review
Adtucon logo

Reply from Adtucon

Hi, we’ve checked our records and you do not appear to be one of our clients. Could you please provide a valid contact so we can assist you?

To help you effectively, please reach out to us at support@adtucon.io and include the details used (email, account, or case ID).

Our team is fully available to review and handle the situation promptly

Rated 1 out of 5 stars

trustpilot removed my last review so…

trustpilot removed my last review so this time round i screenshot the conversation to show what adtucon is really about.

24 April 2026
Unprompted review
Adtucon logo

Reply from Adtucon

Hi, our support team is available to review your case and provide dedicated assistance. You can reach us at support@adtucon.io and include all relevant details of your request.

Please also note that for every refund request, an official communication is sent outlining the full procedure and the expected timelines.

We remain at your disposal to help resolve the situation as quickly as possible.

Rated 1 out of 5 stars

Thieves don't trust them ! DON'T GIVE THEM MONEY !

After almost a month of waiting I never managed to launch 1 campaign, I only spent budget on warm up accounts. Accounts which then collapsed shortly after. I asked many times some explanation and they said " this doesn't depends on us sorry ". So i requested new ad accounts and they never arrived. I spent almost 500 euros on service costs and heating ads and when I asked for a refund of the remaining 800 I never received it, they tell me to wait 2 months to transfer my credit back and they don't want to explain the reason to me, or make me talk to a manager or owner. I talked to somepeople here in Italy and i found out they are doing to many others so I am organizing a website and a class action against these thieves by putting names and surnames. If you have screenshots and proof of what happened to you please contact me on telegram here: @StefanoBernardiML .

14 April 2026
Unprompted review
Adtucon logo

Reply from Adtucon

Hi, our support team is available to review your case and provide dedicated assistance. You can reach us at support@adtucon.io
and include all relevant details of your request.

Please also note that for every refund request, an official communication is sent outlining the full procedure and the expected timelines.

We remain at your disposal to help resolve the situation as quickly as possible.

Rated 1 out of 5 stars

I paid an initial topup of over 1100$…

I paid an initial topup of over 1100$ to this agency to supply ad accounts. What was delivered was entirely unusable the accounts were either fake, already flagged, or simply non-functional from the moment of delivery.

After raising the issue, communication stopped completely. No refund, no replacement, no explanation. Multiple follow-up attempts went unanswered.

This is not a case of poor service it is a deliberate pattern: collect the topup, deliver worthless inventory, and disappear. I am currently preparing a formal legal complaint and have flagged this supplier to event organizers and industry networks who vet affiliate marketing service providers.

If you are in the iGaming or performance marketing space and are considering this supplier, do not transfer any funds upfront. The topup model appears to be the mechanism through which clients are defrauded. Save yourself the loss.

11 April 2026
Unprompted review
Adtucon logo

Reply from Adtucon

Hi, our support team is available to review your case and provide dedicated assistance. You can reach us at support@adtucon.io
and include all relevant details of your request.

Please also note that for every refund request, an official communication is sent outlining the full procedure and the expected timelines.

We remain at your disposal to help resolve the situation as quickly as possible.

Rated 1 out of 5 stars

No money, no refund, security concern

We paid for a service that was not delivered as expected, and despite months of communication, we still have not received a refund after approximately 5 months. The refund process has been extremely difficult, unclear, and frustrating and without any real refund transfer.

What concerns us even more is that they requested uncensored personal documents such as ID/passport copies (even we shared IDs with little censorship because of security reasons), while the refund was still not processed. This made us very uncomfortable, especially because we have seen other former customers describing similar experiences and concerns in their reviews.

In my opinion, the whole situation raises serious red flags. I would strongly recommend being very careful before sending money or sensitive personal documents to this company.

PS.: After publishing our experience, their legal department contacted us and demanded that we remove the review, instead of simply resolving the situation and returning the money. In my opinion, if the refund had been processed properly, this situation could have been closed peacefully for everyone.

10 April 2026
Unprompted review
Adtucon logo

Reply from Adtucon

Hi, we’ve checked our records and you do not appear to be one of our clients. Could you please provide a valid contact so we can assist you?

To help you effectively, please reach out to us at support@adtucon.io
and include the details used (email, account, or case ID).

Our team is fully available to review and handle the situation promptly.

Rated 1 out of 5 stars

Thieves and scammers, be careful!

Thieves, be very VERY careful, we send them money months ago, they stopped having accounts that we wanted so we wanted refund, and its now over 4 months (they said it takes max 60 days) and they still didnt refund us and they keep coming in with excuses that makes no sense. They didnt refund us not a single dollar and they never delivered us good accounts, be very careful, it's possible that this is scam operation pretending to be agency

1 March 2026
Unprompted review
Adtucon logo

Reply from Adtucon

Hi, our support team is available to review your case and provide dedicated assistance. You can contact us at support@adtucon.io and include the details of your request.

Please also note that for every refund request, an official communication is sent outlining the full procedure and the expected timelines.

We remain at your disposal to help resolve the situation as quickly as possible.

Rated 1 out of 5 stars

Be careful

Be careful, i asked for a refund of my top up almost 2 months ago, i was never able to spend a single dollar and it's 50 days since i asked the refund and i didn't received my top up back. Be very careful with this company

18 February 2026
Unprompted review
Adtucon logo

Reply from Adtucon

Hi, we’ve checked our records and you do not appear to be one of our clients. Could you please provide a valid contact so we can assist you?

To help you effectively, please reach out to us at support@adtucon.io
and include the details used (email, account, or case ID).

Our team is fully available to review and handle the situation promptly.

Rated 5 out of 5 stars

Long term vision

I’ve worked with many ad agencies over the years, and in the end, they all went downhill.

One thing is certain: the advertising agency business is difficult to manage. However, Adtucon has always helped me invest my money wisely and maintain a strong online presence.

Stability and long-term vision are absolutely the two key strengths of Adtucon.

12 January 2026
Unprompted review

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