Able Hands Healthcare Ltd Reviews 

9
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Home Health Care Service
  2. Assisted Living Facility
  3. Home Help Service Agency
  4. Aged Care

Written by the company

Able Hands Healthcare Ltd is a CQC-registered health and social care provider delivering high-quality, person-centred support to adults and children who wish to remain living safely and independently in their own homes or supported accommodation. We provide flexible domiciliary and nursing services across supported and independent settings, including private homes, supported living, NHS hospitals, nursing and residential homes. Our service operates 24 hours a day, 7 days a week, with a responsive on-call system outside office hours. Upon receipt of a referral, we can complete assessments promptly and implement tailored support plans without delay. Our experienced care workers deliver personalised assistance with daily living, personal care, companionship and specialist support, ensuring dignity, safety and continuity of care. We prioritise consistency by matching service users with the same caring and compassionate staff wherever possible, enabling trusted relationships and peace of mind for individuals and their families.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(9)

9 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We have been extremely pleased with the…

We have been extremely pleased with the care and support provided by Able Hands Healthcare Ltd. The carers are professional, compassionate, reliable, and always treat us with dignity, kindness, and respect. They consistently arrive on time, provide excellent support, and take the time to ensure that our needs are met. Communication with the office is very good, and any questions or concerns are dealt with promptly and professionally. We feel valued, listened to, and reassured by the high standard of care we receive. We would not hesitate to recommend Able Hands Healthcare Ltd to anyone looking for quality home care services.

24 July 2026
Unprompted review
Able Hands Healthcare Ltd logo

Reply from Able Hands Healthcare Ltd

Dear Henry,

Thank you so much for taking the time to leave such a thoughtful and detailed 5-star review.

We are truly grateful for your kind words and are delighted to hear that you have been so pleased with the care and support provided by our team. Knowing that you feel valued, listened to, and reassured means a great deal to us, as providing compassionate, reliable, and person-centred care is at the heart of everything we do.

Your appreciation will be shared with our carers and office team, who work hard every day to deliver the highest standards of care.

Thank you once again for your trust and recommendation. It is a privilege to support you and your family, and we look forward to continuing to provide the quality care you deserve.

Kind regards,
Frank Nnabue
Registered Manager
Able Hands Healthcare Ltd

Rated 5 out of 5 stars

Fantastic Care. Thank you Able Hands Healthcare Ltd

Able Hands Healthcare Ltd has been looking after my 19-year-old son, and I cannot thank them enough for the outstanding care and support they provide. From the very beginning, they have shown professionalism, compassion, patience, and genuine commitment to his wellbeing.

The carers are kind, respectful, reliable, and always treat my son with dignity. They take the time to understand his needs, support him in a person-centred way, and make sure he feels safe, valued, and comfortable. Their communication with us as a family has also been excellent, which gives us great peace of mind.

It is not easy to trust others with the care of someone you love, but Able Hands has proven to be dependable and caring. I would highly recommend Able Hands Healthcare Ltd to any family looking for high-quality, compassionate, and trustworthy care.

Thank you to the whole team for the amazing work you do.

20 May 2026
Unprompted review
Able Hands Healthcare Ltd logo

Reply from Able Hands Healthcare Ltd

Dear Uzi,

Thank you so much for taking the time to share such a heartfelt and encouraging review.

We are truly grateful for the trust you and your family have placed in Able Hands Healthcare Ltd to support your son. We fully understand that allowing others to care for someone you love, especially a young person with individual needs, is never an easy decision. It requires confidence, trust, reassurance, and the belief that your loved one will be treated with the same dignity, patience, respect, and compassion that you would want for them.

Your words mean a great deal to us because they reflect the very values we strive to uphold every day: safe care, person-centred support, respect, kindness, reliability, good communication, and genuine commitment to the wellbeing of those we support.

We are especially pleased to hear that your son feels safe, valued, comfortable, and respected. That is extremely important to us. Care is not only about completing tasks; it is about building trust, understanding the person, supporting independence where possible, protecting dignity, and ensuring that each individual feels listened to, supported, and treated as a person, not just as a care package.

We also appreciate your recognition of our communication with your family. We believe families should feel involved, informed, and reassured, because peace of mind is a very important part of high-quality care.

Your recommendation is deeply appreciated, and your kind words will be shared with the whole team. It will encourage our carers and management to continue delivering compassionate, dependable, and high-quality care.

Thank you once again for trusting Able Hands Healthcare Ltd. It remains a privilege to support your son, and we will continue to do our very best to provide care that is safe, respectful, person-centred, and delivered with genuine compassion.

Warm regards,
Able Hands Healthcare Ltd

Rated 5 out of 5 stars

Able Hands taking care of Ivy

I enlisted Able Hands to take care of my 96 year old friend Ivy after several falls and a spell in rehab. She is a very independent lady and having Able Hands take care of her enabled her to continue living in her home without the need to go into a care home. They provide an excellent service helping her with washing in a morning, preparing her lunch and dinner and also shopping for her once a week. I don't think that she could be in better hands.

16 May 2026
Unprompted review
Able Hands Healthcare Ltd logo

Reply from Able Hands Healthcare Ltd

Dear Steve,

Thank you so much for your kind and encouraging feedback. We are truly grateful that you trusted Able Hands Healthcare Ltd to support Ivy after her falls and rehabilitation.

It is a privilege to help Ivy remain safely and comfortably in her own home while maintaining her independence and dignity. Our team is delighted to support her with her personal care, meals, shopping, and day-to-day wellbeing.

Your words mean a great deal to us, and we will continue to do our very best to ensure Ivy receives compassionate, reliable, and high-quality care.

Warm regards,
Able Hands Healthcare Ltd

Rated 5 out of 5 stars

Life-changing care with compassion and professionalism!

I recently engaged Able Hands Healthcare Ltd for support for my loved one, and I couldn't be more impressed with the service. From the first point of contact, the team were friendly, attentive and very professional — they took the time to understand our needs and created a tailored care plan that gave us real peace of mind.

10 February 2026
Unprompted review
Able Hands Healthcare Ltd logo

Reply from Able Hands Healthcare Ltd

Thank you so much for your heartfelt and encouraging feedback.

At Able Hands Healthcare Ltd, we are deeply committed to delivering care that is not only professional, but truly compassionate and person-centred. Knowing that you felt heard, supported, and reassured from the very first point of contact means a great deal to us.

We firmly believe that every individual deserves a tailored approach to care, and we are pleased that the personalised care plan provided peace of mind for you and your loved one. Your kind words affirm the dedication, empathy, and professionalism our team strives to demonstrate every day.

It is an honour to support your family, and we remain committed to maintaining the highest standards of care at all times.

Thank you again for placing your trust in Able Hands Healthcare Ltd.

Rated 5 out of 5 stars

Review for Able Hands Healthcare Ltd 08th February 2026

John Sefton, aged 82.

Having spent some time in hospital before Xmas with a broken shoulder and very bruised ribs a care package was needed before being released from hospital. A care package was agreed with Able Hands Healthcare Ltd and now that it is nearing the end it is time for me to express my gratitude and thanks to Able Hands for the way that it was conducted.
From having very limited mobility to almost full mobility now the care was carried out in a pleasant manner with the visits on time and suited to my needs.
Also, their knowledge of general nursing practices gave me confidence in the care I was receiving.
I have no reason not to recommend Able Hands to anyone who requires this kind of care.

8 February 2026
Unprompted review
Able Hands Healthcare Ltd logo

Reply from Able Hands Healthcare Ltd

Dear John,

Thank you so much for taking the time to share your experience. It truly means a great deal to all of us at Able Hands Healthcare Ltd.

We are so pleased to hear about the progress you’ve made—from limited mobility to almost full mobility. That is wonderful news and a testament to your strength and determination. It has been our privilege to support you during your recovery following your hospital stay.

Providing care that is timely, tailored, and delivered with professionalism and compassion is very important to us. We’re especially grateful that you felt confident in our team’s knowledge and nursing practice—that reassurance matters deeply.

On behalf of the entire Able Hands team, thank you for your trust and kind recommendation. We wish you continued strength, health, and full recovery even as we continue to support you.

Warm regards,
Able Hands Healthcare Ltd

Rated 5 out of 5 stars

Able hands have been caring for my dad…

Able hands have been caring for my dad a few months now, he seems happy with his care, he has dementia so can’t care for self at the age of 92. Carer takes good care of him, he looks clean and likes his food. The company are very friendly and easy to deal with when needed. Can get hold them and communicate easily. It’s a good service I would recommend to anyone, it’s allowed my dad to stay in his own home and cared for. Everyone very friendly, a stress free arrangement.

5 February 2026
Unprompted review
Able Hands Healthcare Ltd logo

Reply from Able Hands Healthcare Ltd

Dear Peter,

Thank you so much for taking the time to leave such a thoughtful and encouraging review. We are truly grateful for your kind words.

It means a great deal to us to know that your dad is happy, comfortable, and well cared for. Supporting people living with dementia to remain safely in their own homes, with dignity and respect, is at the heart of what we do, and we’re so pleased this has been your experience.

We’re especially glad to hear that our carers’ compassion, cleanliness, and attention to meals have made a positive difference, and that you’ve found our team friendly, responsive, and easy to communicate with. Providing a stress-free and reliable service for families is something we take very seriously.

Thank you again for trusting Able Hands Healthcare Ltd with your dad’s care and for recommending us to others.

Warm regards,
Able Hands Healthcare Ltd
Management Team

Rated 5 out of 5 stars

Excellent service

Excellent service! The carers were highly professional and kind. I strongly recommend 👍

7 January 2026
Unprompted review
Able Hands Healthcare Ltd logo

Reply from Able Hands Healthcare Ltd

Thank you so much for your kind words!
We’re delighted to hear that you had a positive experience and that our carers’ professionalism and kindness stood out. Your recommendation truly means a lot to us and motivates our team to keep delivering the highest standard of care.

Rated 5 out of 5 stars

A patient focused service like never…

A patient focused service like never before. They are professional and address all concerns with respect. A service you can trust. I recommend a 100 percent.

4 February 2026
Unprompted review
Able Hands Healthcare Ltd logo

Reply from Able Hands Healthcare Ltd

Thank you so much for your wonderful feedback and kind recommendation. We truly appreciate you taking the time to share your experience.

Being patient-focused, professional, and respectful is at the core of everything we do, so it’s incredibly encouraging to hear that this has been your experience with our service. Knowing that you feel able to trust us means a great deal to our whole team.

Thank you for recommending Able Hands Healthcare Ltd so highly. We remain committed to providing safe, compassionate, and reliable care at all times.

Warm regards,
Able Hands Healthcare Ltd
Management Team

Rated 5 out of 5 stars

The careers are compassionate

The careers are compassionate, reliable and truly go the extra mile. They always arrive on time, communicate clearly, and show genuine care and respect. It's clear that Able Hands Healthcare Ltd focus on dignity, independence and person-centered support — something that made a huge difference to our family.

1 February 2026
Unprompted review
Able Hands Healthcare Ltd logo

Reply from Able Hands Healthcare Ltd

Thank you so much, John, for taking the time to leave such a thoughtful and encouraging review. ⭐⭐⭐⭐⭐

We are truly grateful for your kind words about our carers.

Compassion, reliability, dignity, and person-centred care are at the heart of everything we do, so it means a great deal to know that our support made a positive difference to you and your family.

Your feedback encourages our team to continue going the extra mile and maintaining the high standards of care we are committed to delivering every day. Thank you for trusting Able Hands Healthcare Ltd with your care.

Warm regards,
Able Hands Healthcare Ltd

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look