A2B Movers B.V. Reviews 

They strung us along for 24hrs before fully cancelling on us.
Near to no communication on the day of the move itself. They left us completely in the dark.
Would not recommend to anyone.

My good friend and i had a move today in utrecht. The guys who did work did good job. Service was great. Good job guys

I would not recommend this moving company to others.
In summary, the reasons are:

- One of the movers was inexperienced: he rolled the wooden top of our table on the ground and along the pavement, which resulted in all edges of the solid wood table being damaged.
- During the move, they scratched a designer chair and a staircase. Photos were taken and we were told we would be compensated, but the company has not responded to our phone calls or emails for months. We still have not been able to reach them.
- We had asked whether a lift or parking reservation in front of the house was necessary, and were told it was not. However, on the day of the move we had to find the neighbour’s car owner ourselves and ask them to move their car, otherwise the move could not proceed.
- We had agreed on a price and were informed that two people would be sufficient. However, three people arrived and started working. During the move we then received a call saying that only two people were included in the agreed price, and since they had sent three to work faster, they began negotiating an additional cost while the move was already in progress.

Our experience with this company has been negative. I would not recommend working with them, even if their initial offer may seem more attractive than others.

I regret to say that my experience with this moving company was overwhelmingly negative, and I would not recommend them. The service was riddled with unprofessionalism, poor communication, and a stressful payment dispute.

The issues began before the movers even arrived. Despite having booked a move from Amsterdam to Paris and clearly communicating my train schedule in advance, the team showed up late. To make matters worse, they did not know the correct starting address. This lack of basic coordination was incredibly inconvenient right from the start.

The lack of communication between the office and the moving team was a recurring theme. Not only were they unprepared for the pickup, but they also did not know the final delivery address in Paris. This meant I had to navigate and direct them myself, which is not what you expect when paying for a professional service.
The move itself was relatively smooth, but the outcome was disappointing. Several of my fragile items, such as plates and glasses, were broken. Additionally, a key to a cabinet was lost. Although the team later informed me they had found it and would mail it, I have yet to receive it.

The most unprofessional part of the experience was the payment process. The initial quote, written in Dutch, contained a very small note stating that payment must be made in advance. This was never discussed or communicated to me beforehand. At the end of the move, around 8 or 9 PM, the movers suddenly insisted that I pay immediately. When my daily transfer limit prevented me from paying the full €2,600 at once, their supervisor threatened that the movers would have to stay with me overnight until the payment was completed. This was a shocking and completely unreasonable surprise. I was only able to resolve it by transferring what I could that night and the remainder the next day.

Also, I have repeatedly asked for a final invoice and have yet to receive it.

To their credit, the movers were flexible when it became clear I had underestimated the amount of items, and they stuck to the agreed-upon price. However, for €2,600, I expected a level of service that was professional, communicative, and stress-free. Instead, I was left with broken items, a missing key, and a payment dispute that felt like a hostage situation. I strongly advise others to look elsewhere.

Smooth, efficient and great communication throughout. The movers arrived on time, handled all items with care, and made the entire move stress-free. I really appreciated their professionalism and friendliness.

This moving company is unprofessional and turned my moving day into a nightmare.

They showed up 3.5 hours late with no proper communication. I was promised my items would be covered, secured, and there would be insurance incase of damage. This was not the case.

Most of my belongings were chipped, scratched, and they even snapped a part of my furniture in half.

Once the move was completed (9 hours later than the planned start time, entirely due to their own delays in arriving and driving to the new place), they came back knocking on my door to demand more money than what was agreed upon in the beginning.

After they had left, I noticed there was furniture missing so I had to call them back again to return what they forgot.

The worst part is that when I contacted them with clear photos and evidence of the damages, they ignored my emails and phone calls despite my multiple attempts to settle this.

This company is unprofessional, irresponsible, careless, doesn't take accountability, and is impossible to reach once they have taken your money.

Don't make the same mistake I did. Stay away from A2B Movers.

When speaking with their business department, everything is presented as if the move will be perfect and completely worry-free. In reality, the service was very poor, despite being charged for a premium move. Some of the problems:

1- We requested two handymen and one normal worker, but they sent three normal workers with no handyman skills. As a result, the disassembly and assembly could not be done, and the move had to be spread across two days.

2- On the second day, when the handymen finally came, we had booked them for 4 hours, but they wanted to finish in 2. The work ended up taking around 6 hours; they still didn’t finish properly, and they broke a few more items. Furthermore, their attitude was not good at all.

3- They broke several items in total: 2 drawers, part of our closet, and 4 glass pieces from our console and TV table. They paid 300 Euros as compensation, but the real problem was the time and effort required to fix everything. We couldn’t assemble our large closet for a week while waiting for replacement parts, leaving one room full of around 20 unpacked boxes. My daughter couldn’t find any of her things during this time.

4- They also scratched a door we had painted just the previous week.

Their main advantage is their flexibility with timing, but this does not make up for the many issues we faced.

The worst part was moving with a 6-week-old baby. We chose this company expecting a smooth and stress-free move, even at a higher cost, but the experience was the complete opposite.

Very dedicated, very good service

Pure scamers these people.

I first was called by them and they offered really low price of moving €400 (they asked in cash) they also asked for a deposit (around €70)

However, I've read some reviews on how they arrive late and take deposits which they won't return if they never show up

So, I decided to send them an email (i didn't confirm over their offer that I want to use them) that I will go with another company, so they called back and threaten me that I have to pay €250 now for the cancellation (even though I just only had a phone call and asked for a offer to be sent to me over an email)

Don't trust them

These guys are super friendly and fast. I whatsapped them on a saturday morning, negotiated prices by mid day, and had my couch delivery sorted within a few hours (within Rotterdam). Badr and his mate were very professional, spoke good English(which made it easy for me). They picked me up from home so I could go with them to the store. They got all the equipment needed and a nice clean van / truck with a tail lift as well. No hassle no bullshit no whining, just fast smooth friendly and reasonably priced service, exactly the way I like.

Super easy and quick to move. The movers were very punctual. Very happy with A2B would highly recommend.

Was happy and for the accommodating last minute request.
Big thank you Carlos and Ayyoub.

Very professional guys Carlos and Ayoub! Give you a sense of a positive note on a moving (sad/difficult) day)))
Highly recommend!!

Very good experience with the Guys, would really hire them again!!

Hi,

We had a very bad experience with this company.their offer was not correct as hour spent for moving the boxes was very different. they estimate for 4 hours but it end up to 11 hours including myself working as one of the handyman all the time.

The montage person didn't show up at the home and big stuffs stays on the hallway and despite their promises the didn't bring them upstairs. I had to hire another company to do this for me.

They also brake our new tv table, and despite so many emails to them they didn't reply. So I guess their declaration having insurance is false. They never reply and even when I call them they don't pick up.

My advise is to do more investigation if you need to accept their offer. I myself will chose professional company next time and never give work to them anymore.

From the start, the planner scheduled just 4 hours of work based solely on a phone description and refused to visit the place. This resulted in an exhausting 11-hour move, with my husband helping the two movers—and of course, we were charged for the extra 7 hours.

They also assigned someone to dismantle and reassemble our furniture, but he only showed up 30 minutes in the old house instead of the 3 hours listed on the invoice. He barely touched one wardrobe and left a large bed and two wardrobes downstairs in the destination, promising to return the next day—he never did, despite our repeated calls.

To make matters worse, they broke our TV table, and scratched the staircase wall—and they still haven’t responded to our claim. We’ve contacted them multiple times over the past month with no clear response, despite their stated 10-day claim policy.

We trusted them and paid in full on moving day, even though the job was incomplete. That seems to be why they’ve stopped responding. If you still choose to work with them and encounter a similar situation, be smarter than we were: You can't take your energy and the made mess back, but at least don’t pay the remaining balance until the job is fully completed.

Very disappointing experience with an unprofessional company!