Cykel House Reviews 

Professional friendly service, spot on.

Very happy with the quick service and product

Great service as per usual from the folk at Cykel house.Always a pleasure

Really helpful when I had a technical question on the phone, supplied the exact parts I needed and delivered pretty quickly. Thanks 😊

Gavin serviced my fox 38’s great service as always lovely shop great people 👍

Bespoke service. I found a broken spoke on my rear wheel. I had a spare from the wheel manufactures but no tools to fit or tension the replacement. Cykel House fitted the replacement spoke, trued the wheel checking all the spokes for correct tension and did the job at short notice so I could ride the following day. A truly excellent service as always. Thanks guys.

Excellent customer service and a friendly customer email with a twist that made me chuckle. I will most definitely deal with these guys again, well done!😊

Once I got service it was done quickly.

Been buying everything for my bike on here and had 0 problems would highly recommend to everyone price is below other websites delivery service is consistent and service is perfect

Excellent service and really helpful, appreciate that they're all cyclists too.

I was delighted with the service from this company from placing the initial order through to delivery. Communication was outstanding, emailed them on a Bank Holiday about expected delivery & had an immediate response!! Delivery was on time. I highly recommend this company

I ordered a bike for my son on 3/8/2026 and it said delivers in 1-2 weeks. I contacted them again after a week for an update, I never got a reply so I sent another email which I did get a reply stating 1-2 weeks delivery. Again another week past and nothing…..I contacted them again and was told they would chase it up…I then had to email again asking for info. They came back to me telling me that a bike ordered the day before mine had just arrived so they hoped mine would be early the following week. The following week I emailed again asking for progress and heard nothing…I emailed again a few days later asking for an update me and again no response. The next day I got an email from the delivery company saying it was booked in for delivery the following week. Still no email from Cykel House to say it’s on its way or sorry for your delay…..and on the 3rd of September the bike arrived….still no email from Cykel House….i run a small business and have done for 25 years and customer communication is very important. Unfortunatley Cykel House did not communicate hey delays etc and if they had kept me up to speed with the order I would be leaving a much better review. I bought from Cykel House because of the discounted price unfortunatley this seems to reflect in the service….an email saying sorry for the delay and a better idea of a time line would have been great had I have known it would have taken 4 weeks to get the bike I would have bought a bike elsewhere as my son had no bike for 4 weeks of the holidays and has now gone back to school

I bought some Title chrome bars showing as in stock with a nice first purchase 10% discount code. A few days passed without any contact or confirmation of delivery. I then contacted them requesting delivery date and was told "We seem to have had an issue with stock. It showed as we had it in stock but we can’t find it." He then went on another day looking for the item before finally admitted they did not have the bars. I requested the same bar in another colour with perhaps a little discount for my wait. I was told its possible to get another bar from stock with the 10% discount. Thats fine I would order another bar in another colour with the discount however I sent 7 email asking to buy and all contact totally ignored. I never got a reply or the bars and I wouldn't bother them again. Any business that ignores 7 emails isn't a business I would use ever again. I bought my bars from Amazon. I hate to shop with them but they actually had a working stock system, they answer emails and delivered in 3 days. No wonder UK business is losing out if this is how they conduct themselves. One day UK business will wake up and realise customer service is everything. By that time all their customers will be gone. Bezos enjoy my money you earned it. Updated. I still have the email and this is what I said. ( I asked only once) "Would you do me a set of grey 35mm 50mm rise for £80 delivered?
it would ease my utter devastation and disappointment of not getting my chrome set?" that would be the price with the discount you offered then didn't respond too. I never asked for "more and more money off. Thats just not true. Even small business still need to be truthful with customers.

This was the only store that actually had Hope Evo V6 ti available for sale to the public. The turnaround was super fast.

Repaired both my cycles recently did an excellent job ! Highly recommended !

Really good product (Ejector cap), good service and love the Yorkshire language!

Took my bike here for 1st service as usual great experience and great value for money . I have used Cykel house before on previous bikes always done a great job very professional and good value for money probably best bike / repair shop in Yorkshire .

First class service with friendly helpful staff.

The stuff I ordered was amazing quality really happy but one problem I ordered a black single speed to go with my color scheme and I received a silver single speed wasn't very happy but I have made it work