I waited 2 months for delivery which is unacceptable. I understand that you were relocating your business therefore shouldn't have taken orders that you knew you could not fulfill. Iwas also charged 2... See more
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See what reviewers are saying
I'm addicted to Black Raspberry and vanilla fragrance oil...its amazing! Fabulous cold scent throw which just gets better when heated! Can't wait to try other products. Very straight forward orderin... See more
Thank you. Delighted with my purchases of fragrance oils. A brilliant.offer of a free cosmetic assessment with each 50g FO. It hasl helped me expand my perfume range. Very quick delivery of fragranc... See more
Easy to navigate web site. Easy ordering process. Kept notified of delivery updates. Very pleased with purchases. Honest & accurate descriptions of items available and promptly notified of back in... See more
Company details
- Flavours, Fragrances and Aroma Supplier
- Candle Store
- Cosmetics and Perfumes Supplier
- Perfume Store
- Wax Supplier
Written by the company
Craftiful supply high quality fragrance oils to wax melt, candle & other home scent businesses. Fast shipping, great customer service and free CLP labels all as standard.
Contact info
17 Stapledon Road, PE2 6TD, Peterborough, United Kingdom
- 01733 963029
- hello@craftiful.co.uk
- craftiful.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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The best of the best the fragrance oils…
The best of the best the fragrance oils are the best in the market you just need a little bit and get the job done and can last days , very fast shipping
I waited 2 months for delivery which is…
I waited 2 months for delivery which is unacceptable. I understand that you were relocating your business therefore shouldn't have taken orders that you knew you could not fulfill. Iwas also charged 2 lots of next day delivery charges...really? You should have at least refunded the postage.
Arrived quickly.
Amazing samples in my monthly…
Amazing samples in my monthly subscription, such a great way to try different scents
You get blocked for speaking the truth
There is an error on their body spray assessments making them void. They are aware of this but won't do anything about it. Speaking out about this and other issues with the company gets you blocked in the Facebook groups. They have now sold the business so all the assessments that people have purchased are all void now. What a waste of money 😡😡😡
Order CRFO84207
Order CRFO84207
I've spent well over £150 and I'm still waiting for my order. I've also sent several emails and messages but have yet to receive a response. Very disappointed with the lack of communication and customer service.
it took weeks to arrive
it took weeks to arrive ! when it did arrive the bags were split
Diabolical
I'm still waiting on parcels and missing CLPs out of 3 orders i've recieved one and the one order i did get i recieved another businesses CLPs
I absolutely love craftiful
I absolutely love craftiful, this is my 3rd order now and every scent I produce are all smell lovely and doesn’t smell fake like some others, and little oils goes long way to, I love the packaging and even free clp stickers that come in clear file bag things which I think it perfect as it keeps everything nice and Nate, I am using craftiful for my small business that I’ve only just started out so I’m still learning as I go.
Awful lack of response
Awful, don’t respond to emails, calls or Facebook queries. Avoid!
They are not answering calls and not sending the orders…
They are not answering calls and haven't posted my order, which was placed on May 5th. Do not order from them; their customer service is terrible!
Very Rude Customer service
Very Rude Customer service
Ordered on 3rd May still not dispatched
Keeps getting told same thing
This company can’t commit to deadlines
This company can’t commit to deadlines, offers zero customer support and is not a reliable supplier. Do not waste your time or money here, look elsewhere, not worth the trouble
Not a reliable supplier
Everything is always out of stock and on the rare occasion a fragrance oil is in stock they don’t dispatch your order until you email them about 3 times to enquire once you realise your order is very late. Don’t bother
Very cheap product
Very cheap product.The oil are like water in cheap plastic bottle.Not my choice of product.very disapointed.waste of money.didn't receive free sample.
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