Childsplay Clothing Reviews 

10,389
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 895 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of products, often finding unique items and excellent value. People consistently highlight the lightning-fast delivery and the superb, careful packaging, which often includes thoughtful presentation. The overall service is described as first-class, with many appreciating the smooth, effortless ordering process and helpful communication. However, some customers also noted issues with product accuracy, such as receiving incorrect sizes or items not matching descriptions, and occasionally defective goods. A few other people also felt that customer service could be unhelpful when problems arose, with some experiencing difficulties with returns, delayed refunds for unfulfilled orders, or unexpected costs for returning items.

What people talk about most

Product

Reviewers mention positive feedback about product quality, often highlighting items as authentic,... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting fast and efficient... See more

Quality

Customers had positive experiences with quality, consistently praising the high quality of clothing and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, speed, and overall... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is my second time purchasing clothing for my son and I love the pricing, quality and consistency of the service provided. The clothing is always packaged so nicely and the shipping is lightening... See more

Company replied

Rated 5 out of 5 stars

This website sells versions of children’s clothing from high end designers that I’m unable to get in the US. I was able to purchase colors that I know are unique to the UK for my toddler and they were... See more

Company replied

Rated 5 out of 5 stars

Ordered some 2 Nike sets for my nephews, quality was good and price was fantastic. The size didn’t fit on one , so i returned this back and it got lost in transit. I contacted Childsplay the customer... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a pair of Tazzman UGGs for my daughter’s birthday, and I am extremely pleased with my purchase. The quality is excellent, they look fantastic, and most importantly, my daught... See more

Company replied


Company details

  1. Children's Clothing Store
  2. Baby Store

Written by the company

Welcome to the most stylish children’s clothing retailer in the world. Since Childsplay Clothing first opened its London store in 1990, it has led the way in sourcing the most desirable and cutting-edge designer brands. Launching online in 2007, and now with over 200 designer brands, the website is internationally renowned. Stocking exclusive designers such as, GUCCI, Dolce & Gabbana, Fendi and Burberry, the Childsplay Clothing buying team work tirelessly to stay ahead of the curve. Offering our customers the best selection of Children’s wear on the planet! Newborn - 16 Years.

About Childsplay Clothing

Written by the company

Our Guarantee

The World's Favourite Online Kids Designer Store

The World's Favourite Online Kids Designer Store
WE DELIVER WORLDWIDE With our world renowed logistic partners we strive to offer the finest delivery services available to all regions around the world including: Europe (Spain, France, Italy, Germany, Holland) Middle East (United Arab Emirates, Qatar, Dubai, Kuwait, Saudi Arabia, Azerbaijan) Asia (Japan, China, India, Korea) African Nations (South Africa, Egypt, Algeria) North America (USA, Canada) South America (Brazil, Argentina, Uruguay) Australian Nations (Australia, New Zealand) Russian Federation (Russia, Ukraine, Lithuania)

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

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4.6

All reviews

(10,389)

879 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. Fast shipping, items were in perfect condition and just as described. I had to return a couple of things as I ordered multiple options and the returns process was so easy and quick, I received the refund within a couple of days. I'd accidentally packaged something up with the return which they contacted me about, and asked if I wanted it sent back. Amazing customer service, so pleased!

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Will defo buy from here again

Product came a day early, which is always a bonus, and was well packaged. The item also came gift wrapped in a lovely box and since this was an early birthday present for my daughter it was a very welcome surprise. The item itself was exactly as described and I received regular updates on transit details. Will definitely be ordering from here again.

6 July 2026
Rated 5 out of 5 stars

It is beautiful

It is beautiful

6 July 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your lovely review Rejoice! We're so pleased to hear that you're happy with your purchase and that you think it's beautiful.

We truly appreciate your support and hope you enjoy it for many years to come. We look forward to welcoming you back to Childsplay Clothing again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Easy to deal with shoes delivered…

Easy to deal with shoes delivered promptly very happy with my purchase

7 July 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for taking the time to leave your wonderful review Rita! We're absolutely delighted to hear that you found us easy to deal with and that your shoes arrived promptly.

It's fantastic to know you're so happy with your purchase, and we truly appreciate your support. We hope to welcome you back to Childsplay Clothing again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Got a lovely pair of Clarks trainers at…

Got a lovely pair of Clarks trainers at a fantastic price . Delivered when stated and kept informed through the process of making its way to me.They were beautifully packed a s a nice little note inside to say who packed them !! Lovely touch .Will definitely order again.

10 July 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your wonderful review Lorna! We're delighted to hear you found a fantastic deal on your Clarks trainers and that they arrived just as promised.

It's lovely to know you enjoyed our signature packaging and the personalised packing note too, we think those little touches make all the difference!

Thank you so much for your support, and we can't wait to welcome you back again soon.

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Great team who are actually available on the phone if you need them

Laurie and the team at Childsplay were really helpful in getting the right size shoes delivered to us when the manufacturer’s size charts were inaccurate. They were available on the phone and super flexible in their processes. Thank you!

1 July 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your wonderful review Kate! We're delighted to hear Laurie and the team were able to help you find the right size, especially where the manufacturer's size guide wasn't quite accurate.

It's great to know our team could provide the flexibility and support you needed.

We really appreciate your kind words and hope to welcome you back again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Packaging is lush

The packaging is lovely
The delivery time is as stated
The items are as described and quality

10 July 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your lovely review Samaira! We're delighted to hear you were pleased with our signature packaging, that your order arrived within the expected delivery time, and that the quality of your items met your expectations.

We really appreciate you taking the time to leave your feedback and hope to welcome you back again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Fast and easy delivery son is happy

Fast and easy delivery son is happy

10 July 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your lovely review Sermaine! We're delighted to hear your order arrived quickly and that the whole process was easy. Best of all, we're so pleased your son is happy with his purchase!

We really appreciate your support and hope to welcome you back again soon.

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Excellent service

Excellent service , product , price and delivery thank you
My Son loves his new sneakers

9 July 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your wonderful review Andy! We're delighted to hear you were so pleased with our service, products, pricing and delivery.

It's lovely to know your son is enjoying his new sneakers too!

We really appreciate your support and hope to welcome you back again soon.

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Perfect Place to Shop

The easy website navigation and selection of clothing.

18 June 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your lovely review Patricia! We're delighted to hear you found our website easy to navigate and enjoyed our selection of clothing.

We really appreciate your support and hope to welcome you back again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

My daughter loved the guess bathers

My daughter loved the guess bathers. Great size and great cut.

8 July 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your lovely review Shamini! We're delighted to hear your daughter loves her Guess bathers and that you were so pleased with the fit and style.

We really appreciate your support and hope to welcome you back again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Excellent communication

Excellent communication. Delivered speedily in lovely packing! Product was at a really good price.

3 July 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your wonderful review Laura! We're delighted to hear you were so pleased with our communication, speedy delivery and beautifully presented packaging.

It's also fantastic to know you found your item at a great price. We really appreciate your support and hope to welcome you back again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Wonderful service ✨

Wonderful efficient service and beautifully wrapped order.
Updated on delivery accurately and will use this site again without hesitation.
🌟🌟🌟🌟🌟

7 July 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your wonderful 5-star review Tina! We're delighted to hear you were so pleased with our efficient service, beautifully presented packaging and delivery updates.

It means so much to know you'd shop with us again, and we really appreciate your support.

We look forward to welcoming you back soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Excellent service from beginning to end

Excellent service from beginning to end

3 July 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your wonderful review Kathryn! We're delighted to hear you had such an excellent experience with us from start to finish.

We really appreciate your support and hope to welcome you back again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Good quality

Good quality

7 July 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your lovely review Nuri! We're delighted to hear you were pleased with the quality of your purchase.

We really appreciate your support and hope to welcome you back again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Ordered the wrong size sent them an…

Ordered the wrong size sent them an email late afternoon as needed an urgent exchange and they delivered it the next day 👌

7 July 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your lovely review Mark! We're delighted we could help with your exchange and get the correct size to you so quickly.

It’s wonderful to hear our team was able to support you when you needed it, and we really appreciate your kind words.

Thank you for choosing Childsplay Clothing, and we hope to welcome you back again soon!

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

this is the place to get ur baby clothes!!

clothes come fast and in perfect condition, i’ve never spoke to a costumer service agent because i’ve never had to there packaging is also super neat and cute

8 April 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your wonderful review! We're delighted to hear your orders always arrive quickly and in perfect condition.

It's also lovely to know you enjoy our signature packaging! We hope your experience continues to be just as seamless, and we look forward to welcoming you back again soon.

Best wishes
The Childsplay Clothing team

Rated 5 out of 5 stars

Well.packaged and got for a bargin…

Well.packaged and got for a bargin price will def use again..my grandson loves his trainers .

7 July 2026
Childsplay Clothing logo

Reply from Childsplay Clothing

Thank you so much for your lovely review Sandra! We're delighted to hear you found a fantastic bargain and that your grandson loves his new trainers. It's also wonderful to know they arrived beautifully packaged.

We really appreciate your support and hope to welcome you back again soon!

Best wishes
The Childsplay Clothing team

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