ESPAÑOL: Envío rápido, pese a la dificultad del producto solicitado (Black Bolt / White Flare, en fecha de salida!). El paquete estaba muy bien tratado, con mucho papel-cartón y plástico de burbuja... See more
Company replied
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ESPAÑOL: Envío rápido, pese a la dificultad del producto solicitado (Black Bolt / White Flare, en fecha de salida!). El paquete estaba muy bien tratado, con mucho papel-cartón y plástico de burbuja... See more
Company replied
Fast delivery and great communication, appreciate the free JP Card that's a really nice touch. Thanks card zone, already placed my second order!
Pillé una etb en oferta por Black Friday y llegó en 5 días como estipulaba la página. Etb en perfecto estado y con un sobre de regalo. De 10
Had a small issue with my order, but after contacting them, they immediately responded and fixed it and threw in a little extra. Great product and service
Company replied
Tienda online Nº1 de Cartas Coleccionables TCG de España! En CardZone somos especialistas en cartas Pokémon TCG, y mucho más! Otros TCG como RiftBound, One Piece o Magic, accesorios, merchandising, Mystery Box, packs coleccionistas de iniciación, etc. Las valoraciones y reseñas verificadas de nuestros clientes avalan nuestro gran servicio y la confianza que desprendemos a los coleccionistas y jugadores.
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Replied to 39% of negative reviews
Typically replies within 1 week
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Unbelievabe experience. I ordered a sealed booster box (230 euros) which arrived with a dented corner. It was supposed to stay sealed for years and damage like that takes the value down A LOT. I asked them what to do, they told me they could give a small discount or replace the item. I asked for replacement, then they completely disappeared. Getting ghosted by a 4.6 star company is always a pleasure. I'm moving forward with legal actions, they don't care about consumer rights (including withdrawal window, which has not yet passed) at all. It's not my problem if you can't properly pack your orders.
The product is great and im happy that i got the etb's.
I just don't understand why SEUR never delivers to my adress.
All other companies do, but SEUR doesn't even ring my bell or anyhing.
Every time they deliver its: you're not home and they just bring it wayy later to the pick up point. Im home the whole day until the night so if they ring ill hear it. I know you guys arent the ones bringing it so i cant blame you guys, i'm just a bit dissapointed in Seur again thats all. Thanks again for the pokemon products.
Fast delivery and great communication, appreciate the free JP Card that's a really nice touch.
Thanks card zone, already placed my second order!
Everything came in perfect condition and the gifts were very appreciated
Everything arrived well packaged and on time. Thanks
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