Carglass® Italia Reviews 

17,680
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

We had our back window smashed two days before the end of our holiday in Pietre Ligure. Naturally, we were anxious because there was no time to replace the glass before our long drive back to the UK.... See more

Rated 5 out of 5 stars

Top service. We had our car broken into and needed a repair. We had only two days left and the staff were fully booked and wasnt able to have it repaired in time. However they made a solid temporary... See more

Company replied

Rated 5 out of 5 stars

Intervento rapido gestito in modo impeccabile da Sofia e Diego. Nella filiale di Seregno. Grazie a tutto lo staff.

Company details

  1. Auto Glass Shop
  2. also in
  3. Auto Machine Shop
  4. Glass Repair Service

About Carglass® Italia

Written by the company

Siamo i leader in Italia per la riparazione e la sostituzione di vetri auto. Offriamo le migliori tecnologie per la sostituzione e la riparazione del parabrezza, la sostituzione dei vetri laterali e del lunotto.

Nei centri Carglass® trovi specialisti competenti che utilizzano materiali e ricambi con alte performance, e tecniche e processi studiati. Inoltre, se sostituiamo un parabrezza che include i sistemi di assistenza alla guida (come la frenata di emergenza, l'indicatore di mantenimento di corsia, ecc..) li ricalibriamo senza costi aggiuntivi.

Per scoprire l'intervento di cui hai bisogno visita il sito e prenota online l'appuntamento. Oltre alla riparazione di vetri per auto, ti aspettiamo anche per usufruire dei nostri servizi aggiuntivi come il trattamento anti-pioggia, la sostituzione delle spazzole (tergicristalli), applicazione di pellicole oscuranti, e sanificazione auto.

Trova centro e prenota

Migliori in Italia 2026

Vincitori del premio ITQF 2026 come Nr. 1 per la riparazione di parabrezza

Vincitori del premio ITQF 2026 come Nr. 1 per la riparazione di parabrezza
Abbiamo vinto il premio di Migliori In Italia 2026 per il servizio di Riparazione del Parabrezza da parte dell'Istituto Tedesco di Qualità e anche il premio l'insegna dell'anno in Italia 2026. Se hai un problema ai vetri della tua auto, scegli i Migliori in Italia. Quelli veri.

Contact info


4.6

Excellent

TrustScore 4.5 out of 5

18K reviews

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4.6

All reviews

(17,680)

5,920 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant service!

We had our back window smashed two days before the end of our holiday in Pietre Ligure. Naturally, we were anxious because there was no time to replace the glass before our long drive back to the UK. We presented to Carglass Albenga at 14:00hrs on Friday, 18th September 2026 and were greeted by a lovely young man and woman who were very kind, professional and reassured our anxiety. The back window was patched up perfectly and safely for our journey home and held up brilliantly for a 13 hour drive. 'Grazie mille' to your wonderful employees! (I am sorry we did not ask their names.)

18 September 2026
Unprompted review
Rated 1 out of 5 stars

Unbelievable.

We urgently needed to get our windshield repaired, after it had gotten damaged during the previous hailstorms. While we both absolutely understood being sent away to wait until the insurence information came through, we were a bit flabbergasted at the request to drive two hours (with a very damaged windshield) to get it repaired at a different carglass. This Carglass didn‘t have the right windshield for replacement. Despite the correct declaration on their website, that a windshield is essential for a vehicle‘s stability, we were also told to „just drive home slowly“. We would have needed to drive all the way from Padenghe to northern Germany. Thank god we went to an amazing shop who quickly repaired the windshield. The carglass 2 hours aways also reached out to us 2 days(!) before we had to leave Italy. We were told we would get that call on Monday. We received it Thursday afternoon instead…Thank god we did not wait for their call and went elsewhere….

31 August 2026
Unprompted review
Rated 5 out of 5 stars

gentilezza e professionalita top

gentilezza e professionalita top

17 May 2026
Carglass® Italia logo

Reply from Carglass® Italia

Gentile cliente, molte grazie per averci lasciato questa fantastica recensione. Siamo davvero felici di aver incontrato la tua soddisfazione. Ti auguriamo una buona giornata. Team Assistenza Clienti Carglass®

Rated 5 out of 5 stars

Servizio veloce

Servizio veloce, operatori call center molto gentili e disponibili, personale operativo efficiente e cortese. Procedure di check in e check out digitalizzate molto veloci

8 April 2026
Rated 4 out of 5 stars
Carglass® Italia logo

Reply from Carglass® Italia

Gentile cliente, grazie per averci dedicato del tempo. La tua opinione è molto apprezzata e ci aiuta a mantenere alti i nostri standard qualitativi. Team Assistenza Clienti Carglass®

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