Even one star is too much for them
Even one star is too much for them .
Fraud the package never delivered and they took more than 200€
21 June 2026
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
2.6
Poor
4 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
I never received my order … fraud…
I never received my order … fraud company
I never received my order but the company has kept the money and keeps telling me new stories about why it hasn’t arrived yet .. when I succeeded getting in touch ..
I made a claim by PayPal who have now given the company green light to keep cheating their customers. Because they said the package was delivered???
PayPal wrote:
Vi har modtaget det eller de krav, du oprettede 7. maj 2026.
Vi har gennemgået betalingen eller betalingerne og afvist dit eller dine krav. Vi har truffet denne afgørelse, fordi vi har konstateret, at varen eller tjenesteydelsen er blevet leveret til dig.
Vi beklager ulejligheden.
Få mere at vide om vores købsbeskyttelse.
Du kan finde ud af, hvordan dine køb er beskyttet, og hvordan vi undersøger krav, ved at klikke på Brugeraftale nederst på vores websted. Derefter skal du klikke på Brugeraftale for PayPal-tjenestenog PayPals køberbeskyttelse.
Betalingsoplysninger
Sagsnr. for tvisten:
PP-R-NHR-627708908
Unbelievable …
I wrote this to PayPal:
You guys haven't done your homework.. I never received the items and the sellers are impossible to get through to.. I'm protected by buyer protection when I pay with PayPal so how on earth can you resolve a dispute in the seller's favor when I haven't received my items?????
Twist - Your PayPal claim no. PP-R-NHR-627708908 has been rejected
If you track the package you will find that is hasn’t moved since Capalus gave it a tracking number .. fraud company .. be careful!
25 May 2026
Unprompted review
I placed an order of 2 terea packs on…
I placed an order of 2 terea packs on the 19/03/26, for a total of 106.49€, paid with my visa, somehow the order was not registered on my account, but the money was discounted from my Visa card. I contacted the help desk by email, corresponding with a Petra Herrmann, she answered that i should take it up with my visa supplier, instead of looking for the money that was taken from my visa, without an order registered on their website!
19 March 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.