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Callie Reviews 

223,818
•
TrustScore 4.5 out of 5

4.3

Gift Shop
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Review summary

Created with AI, based on recent reviews

Looking at 70,532 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality and unique nature of products, especially the personalized options that make gifts special and well-received. The delivery service is consistently highlighted for being quick and efficient, with orders often arriving ahead of schedule. Reviewers also commend the smooth ordering process and helpful customer service. However, some customers noted discrepancies in product size or appearance compared to online descriptions, such as items being smaller than expected or colors differing. A few other people also felt that certain products had quality issues, like handles breaking or chains not being robust. Additionally, some reviewers experienced delayed deliveries or issues with order accuracy, including incorrect items or customization errors.

What people talk about most

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with the quality and... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the excellent quality,... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the quick and efficient... See more

Order

Customers generally express satisfaction with their orders, often highlighting the ease of the ordering... See more

Service

People report positive experiences with service, often highlighting its efficiency and quality. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The pillow case and insert are high quality. Exceeded expectations in quality and appearance! My little friend loves the pillow with her name on it and the cute picture of little girl with wild hair!... See more

Rated 5 out of 5 stars

My son didn't want a traditional HS ring. He said it costs too much for something he didn't know if he really liked. He said he would prefer something unique, something that looked like Green Lanterns... See more

Rated 5 out of 5 stars

I just got this recently as a birthday gift. My wristlet arrived quickly and as ordered. It’s very pretty! Has many card slots available and a special place for ID. My cellphone slides right into the... See more

Rated 5 out of 5 stars

Enjoyed working with Callie. It was a pleasant experience through ordering, shipping, and notification of receipt. I have ordered from Callie 3 times now. A good selection of products, delivered exped... See more

Company details

  1. Gift Shop
  2. Fashion Accessories Store
  3. Jeweler
  4. Jewelry Store

Written by the company

Callie is the leading creative online gift store. We feature a broad assortment of tailor-made and original goods that will inspire and delight the giftee. Since founded in 2017, we have made it our mission to discover what people desire when looking for a gift, and how we can bring their personalized gift ideas to life.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

224K reviews

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4.3

All reviews

(223,818)

83,280 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Bad experience … Use a better carrier…

Bad experience … Use a better carrier with more delivery responsibility. My package was left in the wrong place

14 July 2026
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Reply from Callie

We are so sorry about the experience that you're having with us. We sincerely apologize for our logistics service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.

Rated 2 out of 5 stars

The image is small and can’t see it.

The image is small and can’t see it.

19 July 2026
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Reply from Callie

We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your expectations. We have already passed your suggestion to our related department in order to improve our service. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.

Rated 5 out of 5 stars

Beautiful items

Beautiful items. Recipients really appreciate them. Personalization is a real plus. I know that the gifts will be used for a very long time.

19 July 2026

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