Cater Nation Reviews 

891
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 80 reviews, reviewers overwhelmingly had a great experience with this company. Loyal customers frequently praise the incredibly friendly staff and exceptional customer service, highlighting fast chat responses and truly helpful assistance with daily orders. Many loyal people also love the wide variety of restaurant options and delicious food that always arrives fresh and completely on time. Reviewers consistently appreciate the highly convenient group ordering features and simple online scheduling tools that greatly reduce daily event planning stress. However, some people mentioned that minor vendor or delivery mix-ups occasionally occurred, though the dedicated support team swiftly resolved every single issue.

What people talk about most

Service

Customers report widespread satisfaction and appreciation for the service provided. Reviewers frequently... See more

Customer service

Clients share positive opinions on customer service, describing the team as very friendly and respectful.... See more

Order

Consumers find ordering to be a wonderful and reliable experience. Reviewers consistently praise the ease of... See more

Staff

Customers consistently note positive experiences with staff, describing them as great and easy to work with.... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting that orders arrive on time and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have really enjoyed using Cater Nation. The website is easy to use and the food location choices are varied. If I have a question, I can very easily use the chat bot button and someone immediately... See more

Company replied

Rated 5 out of 5 stars

I've been using their service for many years. Always a good experience and good food. Very communicative and responsive to questions or changes to orders. Extremely convenient with a lot of great v... See more

Company replied

Rated 5 out of 5 stars

I use CaterNation because I can always count on my orders to arrive on time, and if I need to make any last minute changes to my order, I can just message them, and they take care of it immediately. F... See more

Company replied

Rated 5 out of 5 stars

The whole Cater Nation process has gone well on all three of my orders. When arranging food for a meeting 200 miles away, it's comforting when you can count on the food arriving as ordered and always... See more

Company replied



Company details

  1. Caterer
  2. Box Lunch Supplier
  3. Catering Food and Drink Supplier
  4. Food Products Supplier
  5. Meal Delivery
  6. Online Food Ordering Service

Information provided by various external sources

The highest-rated national marketplace for ordering catering online from top restaurants and caterers for meetings and events, business or social. Available by phone, email, text or chat, we pride ourselves on providing the best customer care in the industry and are committed to total customer satisfaction!

Written by the company

No markups here!

We guarantee pricing that is the same as published retail pricing of our restaurant and catering partners.

Contact info

4.9

Excellent

TrustScore 5 out of 5

891 reviews

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Asks customers to review

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4.9

All reviews

(891)

71 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful

CaterNation has been wonderful, they make it easy to order, they offer a variety of eating establishments and any time I have a question and or concern they are always prompt and helpful.

17 August 2026
Rated 5 out of 5 stars

CaterNation staff are always extremely…

CaterNation staff are always extremely helpful.

24 August 2026
Cater Nation logo

Reply from Cater Nation

Awww, thanks, Brooke! We will share this review with our team. We appreciate you taking the time to let us know.

Have a great day,
Kim Lutzyk
Cater Nation

Rated 5 out of 5 stars

Cater Nation is the best way to order…

Cater Nation is the best way to order for our agency. It takes all the hard work out of the process. They are always pleasant and helpful.

17 August 2026
Cater Nation logo

Reply from Cater Nation

Hi Holley,

Thank you for the review, we appreciate it! Let us know if you need any assistance with catering for your next meeting or event.

Kim Lutzyk
Cater Nation

Rated 5 out of 5 stars

Always early for delivery

Early, set up great and friendly.

3 August 2026
Cater Nation logo

Reply from Cater Nation

Thanks, Tracy! We appreciate your feedback and your business. Let us know if you need any help catering your next event or meeting!

Kim Lutzyk
Cater Nation

Rated 5 out of 5 stars

I love the group order function

I love the group order function! Everything was easy, the food was great, and it was delivered on time.

4 August 2026
Cater Nation logo

Reply from Cater Nation

Hi Sherman,

Thank for the review! We love the group order option, too. It's so easy and we have video that walks you through the process. We happy to hear your caterings have all gone so well! Let us know if you need anything, we're here in customer care to help.

Kim Lutzyk
Cater Nation

Rated 5 out of 5 stars

the check out page could be easier

the check out page could be easier, and a little cleaner to the eye.

14 July 2026
Cater Nation logo

Reply from Cater Nation

Hi Courtney,

Thanks for the review! We appreciate your business. Let us know if you need our assistance or can make a recommendation for your next catered event.

Kim Lutzyk
Cater Nation

Rated 5 out of 5 stars

Great Customer Service

Customer service made my experience great. Originally the order was scheduled for a different day but, with ease, was able to reschedule for an earlier date and time. Also, my credit card needed to be updated with new expiration and thanks to your team, was able to update information without it impacting the delivery.

2 July 2026
Cater Nation logo

Reply from Cater Nation

Tanya, thank you for elaborating on your experience with Cater Nation, we greatly appreciate your business and look forward to serving you in the future!

Kyle Brown
Cater Nation

Rated 5 out of 5 stars
Cater Nation logo

Reply from Cater Nation

Jennifer,

Thank you for your review, we appreciate it. We thank you for your business and if you need any help with your next catering order, let us know!

Kim Lutzyk
Cater Nation

Rated 5 out of 5 stars

Great Customer Service.

The customer service team is very friendly and respectful. They are quick to respond to any issues with our orders. They provide updates. They follow up after the issue is resolved.

They have a good list of restaurant options to select from.

29 June 2026
Cater Nation logo

Reply from Cater Nation

Hi Priscilla,

Thank you for your review, we appreciate it! We also appreciate your business and we're looking forward to helping you with your next catering order.

Kim Lutzyk
Cater Nation

Rated 5 out of 5 stars

Always on time...food is consistent and…

Always on time...food is consistent and great...lots of choices. Thank you!

29 June 2026
Cater Nation logo

Reply from Cater Nation

Hi Iris,

Thanks for the review, we appreciate it and we appreciate your business! Looking forward to helping you with your next catering order.

Kim Lutzyk
Cater Nation

Rated 5 out of 5 stars

Cater Nation has great customer service…

Cater Nation has great customer service and a wide variety of restaurants to choose from. They are great to work with!

24 June 2026
Cater Nation logo

Reply from Cater Nation

Thanks, Mary! We appreciate your review and your business. PLease let us know if there's anything we can help you with as far as your next catering order!

Kim Lutzyk
Cater Nation

Rated 5 out of 5 stars

My office loves THIS service.

My office has utilized this service for over 2 yrs and many events. I cannot say enough of the great service they provide and look forward to many more.

19 June 2026
Cater Nation logo

Reply from Cater Nation

Thank you Raiford for the wonderful review of our service! We hope to help you with many more catering events in the near future.

Kim Lutzyk
Cater Nation

Rated 5 out of 5 stars

Great Costumer Service

I love to work with Cater Nation. It takes the burden off me and my team if something goes wrong and they just swiftly handle it for us.

8 June 2026
Cater Nation logo

Reply from Cater Nation

Hi Daniela,

Thank you for the wonderful review! We truly appreciate your business and are grateful for the opportunity to be part of your event. When it is time to plan your next catered gathering, please do not hesitate to reach out. We would be happy to help in any way we can.

Kim Lutzyk
Cater Nation

Rated 5 out of 5 stars

Caternation is an excellent company

Caternation is an excellent company. Customer service is top notch.

29 May 2026
Cater Nation logo

Reply from Cater Nation

Hi Jennifer,

Thank you for the review! We appreciate you. Thank you for using Cater Nation and we look forward to helping you in the future.

Kim Lutzyk
Cater Nation

Rated 5 out of 5 stars

Wonderful food options and great…

Wonderful food options and great service!

1 June 2026
Cater Nation logo

Reply from Cater Nation

Hi Shari,

Thank you for the kind review! We do agree, our website has great food options. If you need anything, just let us know. We appreciate your business.

Kim Lutzyk
Cater Nation

Rated 5 out of 5 stars

Food was delicious

Food was delicious. And I didn't need to remind anyone about the order.

4 May 2026
Cater Nation logo

Reply from Cater Nation

Thanks, Cecelia! We appreciate your business.

Kim Lutzyk
Cater Nation

Rated 5 out of 5 stars

They are a TEAM of excellence!

I can’t say enough great things about this catering company! Their customer support is truly top-notch someone is always available whenever I have a question. I use their chat feature all the time, and they consistently follow up on the day of each order to make sure everything runs smoothly.

What really stands out is their positive, helpful attitude. It doesn’t matter who you speak with they are all capable, knowledgeable, and bring the same upbeat, kind energy. They truly work as a team, and it shows in every interaction.

They are incredibly efficient, organized, and easy to work with. Honestly, I would hire them in a heartbeat for something as important as a wedding that’s how much I trust their service.

They are the BEST!

20 April 2026
Cater Nation logo

Reply from Cater Nation

Hi Jennifer,

Thank you so much for this incredible feedback! It truly means a lot to our entire team.

We work hard to make every interaction seamless and supportive, so it’s wonderful to hear that our responsiveness, follow-ups, and chat support have made a difference for you. Your kind words about our team’s consistency, positivity, and teamwork are especially appreciated, we take a lot of pride in that at Cater Nation.

Hearing that you would trust us with something as important as a wedding is the highest compliment we could receive. Can we all have a slice of wedding cake, too?! :)

Thank you again for taking the time to share your experience and for choosing us, we’re always here whenever you need us!

Kim Lutzyk
Cater Nation

Rated 5 out of 5 stars

Excellent experience

Service and food are excellent. Variety of caterers available are great. Thank you.

26 April 2026
Cater Nation logo

Reply from Cater Nation

Hi Terry,

Thank you so much! We're glad you saw a nice variety on our web site. Let us know if you need anything.

Kim Lutzyk
Cater Nation

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