Co-Op Superstores Reviews 

82
TrustScore 3 out of 5

3.1

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Rated 5 out of 5 stars

Thanks to the lads in the Parteen branch. I wanted a Webb Eco 4a battery but the website said 'collect only'. After speaking to them, they modified the website to allow for post and packing and I hav... See more

Rated 5 out of 5 stars

I can't comment on the customer service as my online order went very smoothly so I didn't need any special assistance. I ordered a Dimplex dehumidifer for delivery to Dublin. I have no experience with... See more

Rated 1 out of 5 stars

Bought a pair of work boots. Paid full price & expected a product in brand new condition. Instead got one boot that was clearly a display item or had been already used - scuffed in multiple places wit... See more

Rated 1 out of 5 stars

Very unhappy with clothes airer 4 arm 60 m, it is low quality junk no ground spike or cover included either, not worth 45 euro i paid, also the item arrived damaged i do not recommend. I should of rea... See more

Company replied

Company details

  1. Garden

Written by the company

Co-Op Superstores located in Munster is Irelands home for Farm, Garden, Fuel and DIY needs! Also offering Click & Collect via our 26 stores and serving nationwide via our website.


Contact info

3.1

Average

TrustScore 3 out of 5

82 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 18% of negative reviews

Typically replies within 48 hours

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3.1

All reviews

(82)

25 reviews in the last 12 months

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Rated 5 out of 5 stars

Thanks to the lads in Parteen.

Thanks to the lads in the Parteen branch. I wanted a Webb Eco 4a battery but the website said 'collect only'. After speaking to them, they modified the website to allow for post and packing and I have been able to complete the order to include delivery. Again, many thanks to you in Parteen, you've been a great help!

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Free delivery, arrived next day, all very smooth

I can't comment on the customer service as my online order went very smoothly so I didn't need any special assistance. I ordered a Dimplex dehumidifer for delivery to Dublin. I have no experience with Co-Op Superstores in person, but the price was a lot better than any local supplier in Dublin so I said I'd give it a go. Delivery was free as the item was high value, which I was delighted by. I placed the order on a Wednesday morning and it was delivered by DPD in Dublin the following morning, pretty impressive! It arrived in perfect condition, good product, am very happy with everything.

24 June 2026
Unprompted review
Rated 5 out of 5 stars

Co op superstore website is very easy…

Co op superstore website is very easy to use my order is on the way one day after ordering it I usually don't shop online as I live in the area but needed a delivery as the piece is big and heavy but will be visiting my nearest store in raheen to purchase plants ect for the winter months very happy with the discount I received

28 June 2026
Unprompted review
Rated 5 out of 5 stars

Quick delivery

Quick delivery! Order arrived ahead of time! Price was good! What more could I want!

30 April 2026
Unprompted review
Rated 1 out of 5 stars

The package arrived in good time ..but…

The package arrived in good time ..but what I received was unacceptable...I got 2 peices of rope,2 different sizes and the adhesive was so old the tape was coming away from the rope...I contacted the company, but got no reply.

17 April 2026
Unprompted review
Rated 1 out of 5 stars

Never received compost part of my order

Never received compost part of my order

3 April 2026
Unprompted review
Co-Op Superstores logo

Reply from Co-Op Superstores

Hi i am sorry to hear this can you provide your order details and will will chase this up? this is most likely a split order and will arrive after.

Rated 5 out of 5 stars

Express delivery

Great shop.
Ordered my lawnmower on Wednesday morning and it is here already, 11am Thursday!
Excellent service and prices. Thank you.

2 April 2026
Unprompted review
Co-Op Superstores logo

Reply from Co-Op Superstores

Hi Peter,

Thank you for the review we really appreciate it.
we hope to see you shop with us again soon.

Rated 1 out of 5 stars

Pound shop low quality junk

Very unhappy with clothes airer 4 arm 60 m, it is low quality junk no ground spike or cover included either, not worth 45 euro i paid, also the item arrived damaged i do not recommend. I should of read all the very bad reviews before i purchased.

20 March 2026
Unprompted review
Co-Op Superstores logo

Reply from Co-Op Superstores

Hi Ted,

If you could provide your order details to us at ecommerce@dairygold.ie.
We will remedy this situation either with a replacement of the Damaged stock or a Refund.

Kind Regards,
Luke

Rated 5 out of 5 stars

Good Customer Service

I was in Midleton Co Op looking for a hose (a particular brand recommended to me by my gardner). I also wanted a soft car brush to attach. Another brand had the car wash brush, but not the one I was buying. They could have easily sold the other brand car wash brush, but they made sure to check with an expert if it was compatible (which it wasn't). Generally I get very good customer service and good deals when I visit the Co Op in Midleton.

23 March 2026
Unprompted review
Rated 1 out of 5 stars

Don't buy white goods from Coop!

I am absolutely furious. I purchased a new Hisense washing machine in July 2025 and it is broken already. I notified coop in Mallow last Friday and I still haven't heard from the engineer who is meant to be coming to fix it. I have a family of 5 and haven't had a washing machine for a week and all the coop have done was told me I have to wait for the engineer. Well so much for supporting local. I will be taking my business else where from now on.

13 March 2026
Unprompted review
Rated 3 out of 5 stars

Bucktons 150 fat balls box was attacked by mice !!! Very disappointing !!!

I order bucktons x 4 boxes every fortnight & never have had a problem in the past but this time two out of the four boxes had been attacked by mice … 10 fat balls eaten from one box & seven from the other. Very disappointing to say the least !! Have placed another order of four boxes again but if they are delivered and I find the same problem i certainty won’t be ordering same ever again from this Co.

23 February 2026
Unprompted review
Co-Op Superstores logo

Reply from Co-Op Superstores

Hi Denise,

We are very sorry to hear this is the condition they arrived in. We will be raising this issue with the dispatching store to ensure the next order is checked before it is shipped.

Kind Regards,
Luke

Rated 2 out of 5 stars

Customer 'service' is a joke.

Customer service is a joke, they won't tell you when you're likely to receive your order, fob you off stating the courier will ring you the day before, and then they'll just ignore your emails when you ask for an accurate date/time. Spent just shy of 900e and just by pure chance I happened to be at home when the courier arrived completely unannounced. Will NEVER use them again. I spent another 1000e with TJ O'Mahony on another big relateable order at 5pm yesterday, ( business that CO-OP could have had, only for their non-existent customer service), and was told it would arrive the next morning, which it did bang on 8am this morning, that is a service leagues above this crowd. Guess who'll be getting at least another 2000e of my business in the coming weeks? It won't be CO-OP. Once we have your money, we don't give the proverbial. Way to go.....

6 February 2026
Unprompted review
Rated 4 out of 5 stars

I’ve seen many bad reviews around their…

I’ve seen many bad reviews around their online store and delivery times. I can safely say to anyone I had a really smooth experience. The only issue I saw was you don’t get an automatic notification to say your item has been dispatched, however after a quick email to them, Luke got back to me very quick confirming the dispatch and sending me all the delivery information.

17 December 2025
Unprompted review
Rated 2 out of 5 stars

Not happy

Just got my order, ordered dinner plates.ordered 9 ,didnt receive any email to tell me only 7 in stock just got email saying i would get a refund. The 7 arrived this morning with 2 in pieces. Now i dont have enough for christmas dinner

20 December 2025
Unprompted review

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