24 Hour Plumber Reviews 

136
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 110 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the team for being prompt, professional, and extremely efficient when handling urgent household plumbing problems and unexpected leaks. Many individuals appreciate the exceptionally helpful office support, friendly attitude, and clear communication provided by staff throughout the entire repair process. Consumers also note that workers arrive right on time, complete tasks quickly, and ensure everything is left neat and tidy. Some reviewers were not happy with follow-up communication, occasional testing oversights after installations, or experienced frustrating delays when attempting to get additional boiler maintenance services completed.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting prompt responses and efficient... See more

Staff

Users describe positive interactions with staff, praising the team for being punctual, efficient, and... See more

Response time

Reviewers express great satisfaction with the fast response times and efficient communication. Consumers... See more

Customer communications

Reviewers highlight positive aspects of contact, noting that reaching out for service is consistently easy... See more

Customer service

People report positive experiences with customer service, highlighting efficient communication and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Job No 21100. Thomas Lacey was punctual (actually early!) for 7.30 am. Polite, professional and thorough. We felt completely confident in his skills and advice. We thoroughly recommend t... See more

Company replied

Rated 5 out of 5 stars

I can absolutely recommend this company. Their service is excellent. I was home alone bank holiday Sunday evening when I discovered a leaking toilet. Panic! I phoned the company and Pamela talked me... See more

Rated 5 out of 5 stars

A most excellent service! I phoned with a water heater element issue, they said they could be there within 2hrs and they were early! Job fixed in 90mins, price way less than a previous experience s... See more

Rated 5 out of 5 stars

We needed to get our hot tank replaced. 24hr plumbers responded quickly. The plumber who arrived, Jonathan, was friendly, efficient and tidy in his work. Overall we're very happy with the service... See more

Company replied


Company details

  1. Plumber
  2. Gas Engineer
  3. Gas Installation Service
  4. Heating Contractor
  5. Boiler and Heating Service

Written by the company

24 Hour Plumber is a highly-rated plumbing and heating service renowned throughout Dublin, Meath, Louth, and Kildare. With a commendable 19 + years of experience, our team is committed to serving your needs 24/7. We offer various home services, including general and emergency plumbing, tap and toilet repairs, hot water tank and booster pump maintenance, gas boiler replacements, and drain services. As a fully accredited, insured, and registered gas installer, we provide professional and reliable service. We stand by the quality of our work with a 12-month guarantee, ensuring your satisfaction and peace of mind.


Contact info

4.8

Excellent

TrustScore 5 out of 5

136 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(136)

109 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thomas turned up before time,very…

Thomas turned up before time,very welcome indeed.He went about his work quietly and efficiently.He knew exactly what was needed.Having failed to get 2 other Dublin plumbers to help me,it was a true relief to find 24 hour plumbers! From my first phone call with them,they were very helpful and professional.Thanks.

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Great work again

Always love having work done by 24Hour Plumbers. They do great work. Jonathan was great and did top notch work and solved the plumbing problem in no
time. Will be using them in the future

13 July 2026
Unprompted review
24 Hour Plumber logo

Reply from 24 Hour Plumber

Thanks so much Sami for your review, we really delighted to hear you were happy with the service provided, don't hesitate to call us if you ever have any future plumbing needs.

Rated 5 out of 5 stars

Thomas was actually early for a 7.30 am booking!

Job No 21100.
Thomas Lacey was punctual (actually early!) for 7.30 am.
Polite, professional and thorough.
We felt completely confident in his skills and advice.
We thoroughly recommend the service.
In addition Pamela made the booking element very straightforward. She also rang me back when I disconnected when the answerphone cut in. We discussed the problem and she asked for photos as well.
Thomas has to return with a colleague because the job needs two sets of hands. We have no doubt of a very satisfactory outcome.

25 August 2026
Unprompted review
24 Hour Plumber logo

Reply from 24 Hour Plumber

Thank you so much Katie for your feedback and recommendation. We’re delighted to hear that Thomas arrived early and was polite and professional and throughout his visit. It’s also great to know that Pamela made the booking process straightforward and followed up with you promptly. We really appreciate your confidence in our team and look forward to returning with a second engineer to complete the work for you.

Rated 5 out of 5 stars

Really good

Really good, efficient service.tommy got the job done very quickly and no mess was left and leak fixed very quickly

22 August 2026
Unprompted review
24 Hour Plumber logo

Reply from 24 Hour Plumber

Many thanks for leaving us a review Eimear, we really appreciate you taking the time and most importantly the job was done quickly and tidy, from all the team at 24 Hour Plumber

Rated 5 out of 5 stars

Had thomas out today from 24Hr plumbing…

Had thomas out today from 24Hr plumbing great work again.u can always expect a first class service.ive used this company over the last 2 years very reliable.

20 August 2026
Unprompted review
24 Hour Plumber logo

Reply from 24 Hour Plumber

Thank you very much Terry for leaving us a 5 star review, it's always really great to hear a repeat customer coming back to us at 24 Hour Plumber , it means the world to us from everyone at 24 Hour Plumber

Rated 5 out of 5 stars

Very efficient plumber

We had an issue with our immersion and Thomas came early and it was all fixed by 9am! Brilliant service and very efficient

19 August 2026
Unprompted review
24 Hour Plumber logo

Reply from 24 Hour Plumber

Many thanks Roisin for leaving us a lovely 5 star review, delighted that Thomas came in good time to get the immersion fixed for you from everyone at 24 Hour Plumber

Rated 5 out of 5 stars

Finding a leak on a toilet is never…

Finding a leak on a toilet is never fun, especially out of normal business hours. 24 hr plumber were very responsive and sent their representative Darren out promptly. He was efficient and thorough. The problem was resolved and I would happily recommend Darren and this service.

13 August 2026
Unprompted review
Rated 5 out of 5 stars

Great job done

Thomas installed an immersion and hot water cylinder. I found him to be friendly, helpful and very efficient. He removed the old cylinder and replaced it with the new one in no time at all. Everything was left neat and tidy and he made sure everything was cleaned up before he left. I have no hesitation in recommending him and the company

15 August 2026
Unprompted review
Rated 5 out of 5 stars

He arrived as agreed at 7.30am Sunday…

He arrived as agreed at 7.30am Sunday and Darren was very efficient. He swiftly identified the cause of the leak and replaced the ballcock unit with everything cleaned and back to normal in less than an hour.

16 August 2026
Unprompted review
Rated 5 out of 5 stars

I kitchen tap replacement …

I had an issue with my kitchen tap and needed it replaced. I rang 24 hour plumber, they got back to me promptly and gave me a time when a plumber would come out (45 minutes approx) he arrived on time replaced the tap did a great job . I would highly recommend them great service.

15 August 2026
Unprompted review
Rated 5 out of 5 stars

Speedy resolution

I was having an issue with my immersion not working correctly and after trying to find a plumber to sort it I rang 24hr plumber having seen all the positive reviews. I initially spoke to Pamela who took my details, and arranged for a plumber (Thomas) to call out the same day. Thomas arrived a couple of hours later and had the problem fixed within 30mins. Absolutely fantastic service and would highly recommend.

12 August 2026
Unprompted review
Rated 5 out of 5 stars

Fixing a radiator leak

We had a leak in one of our radiators that needed to be fixed promptly. The response to our query was speedy and the plumber Thomas arrived promptly. He was efficient and thorough, checking the tank pressure and bleeding radiators. The work was first rate. This was our first time using this service and it won’t be our last.

12 August 2026
Unprompted review
Rated 5 out of 5 stars

Reliable Plumbers when in an emergency

Woke up Sunday morning to a bad leak in our downstairs toilet. As we are new to the area, we were unsure who we could contact. I found this company online and
based my decision to go with them from reading their Trustpolit reviews. I couldn't fault their service, I left a message, received a call to book an appointment and we were sorted first thing this morning. Our plumber was so helpful, gave good advice and we trusted him. He had all the equipment replacements so the issue was fixed quickly. I would recommend this company again. Rose 21002

9 August 2026
Unprompted review
Rated 5 out of 5 stars

toilet flush and valve replacement

I had an issue with my toilet flush system and an old valve that both needed replacement.
Once I contacted 24 hourplumber.ie
They were extremely helpful and arranged a plumber out to the house immediately.
The customer service was excellent and the plumber was very professional and done an excellent job.
I would highly recommend 24 hourplumber.ie

Regards
Julie

8 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent work on fixing kitchen plumbing

Thomas did a great job with the kitchen plumbing in our apartment, he arrived the next day and had our kitchen drain fixed right away. Customer service was great when I had to get a callback, quick to respond explained everything. I would highly recommend to them.

5 August 2026
Unprompted review
Rated 5 out of 5 stars

I can absolutely recommend this…

I can absolutely recommend this company. Their service is excellent. I was home alone bank holiday Sunday evening when I discovered a leaking toilet. Panic! I phoned the company and Pamela talked me through locating the tap to turn off the water and even had to tell me which way to turn it!!!! Darren arrived by 9.30 next morning and work was completed in an hour...with a one year guarantee. In my opinion they are a very professional outfit with wonderfully kind people working for them.

3 August 2026
Unprompted review
Rated 5 out of 5 stars

A most excellent service

A most excellent service! I phoned with a water heater element issue, they said they could be there within 2hrs and they were early!

Job fixed in 90mins, price way less than a previous experience so can only but highly recommend.

31 July 2026
Unprompted review

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