Awful experience
Awful experience, delivered to a pickup point then went to collect from that pickup point who then said the package wasn’t there yet despite them already being late! The delivery tracking said it was delivered, I then contacted them and they suddenly had magically called the shop who stated it was there!!! So ridiculous, they were then sent back to footlocker regardless as I was “late for collection” I had already gone to collect them and been informed they weren’t there!!! They were for my child’s first week of school I don’t have time to go back and forth at their discretion because their delivery system clearly doesn’t work, what makes it worse is that they won’t issue a refund until September 10th which will then take 10-15 working days- a refund only after TWO MONTHS of purchasing- after their mistake mind you - left my child without a pair of school shoes , different helping member of staff for the support email every time each with a worse answer than the next- avoid at all costs