thieves
I cancelled my subscription in the app but I didn't receive an email for cancellation or a receipt for the money paid for the trial period. Less than a month later, they took a lot of money from my account this time without any notice or without sending me a receipt by email. They are thieves!
8 July 2026
Unprompted review
Reply from Ornament
Hello,
We're sorry to hear about your experience. We'd like the opportunity to review your case and understand what happened with your subscription and the charge.
Please contact us at anetta.tykhonova@ornament.health using the email address associated with your purchase. We'll investigate the issue carefully and do our best to help resolve it as quickly as possible.
Stay healthy,
The Ornament Team