Engjull Cikaqi

Kosovo

Reviews

Review of spusu CH


Rated 1 out of 5 stars

Terrible support

Terrible support. I have not received any response for more than one month. I have contacted you via email, WhatsApp, and every other possible channel, but nobody has replied.

There is a system error that does not allow me to set up call forwarding for the numbers, and nobody is dealing with this issue. This situation is completely unacceptable.

2 June 2026
Unprompted review

Reply from spusu CH

Hi Engjull

thank you for your honest review.

At spusu, we place great importance on customer service, and we’re sorry to hear that your experience with us hasn’t met your expectations.

We would very much like to change that. Our colleague Henrik has already contacted you via email, and we are currently working on this matter.

Please don’t hesitate to reach out at any time – we’re always happy to help and keep you updated.

Kind regards

Zoe from spusu Service-Team